condition 1 : AHS Service Requests Made Easy Online | AHS | Home Matters

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ALERT If you received an email from American Home Shield stating that our contractor has been unable to reach you -- and you do NOT have an open service request -- please disregard it. We apologize for the confusion. This message was sent in error. Thank you for your understanding.
Quick Tips

AHS Service Requests Made Easy Online

More customers are enjoying the convenience of requesting service online. It’s a quick way to get your service into action—without ever being put on hold or speaking to anyone. Plus, it’s mobile friendly—check it out for yourself.



Requesting service on covered items such as your plumbing, heating and electrical has never been easier. Customers are enjoying this quick and easy way to get their service request into action—without ever being put on hold or speaking to anyone. Plus it’s mobile friendly, so you can easily request service from your mobile device. 

Take advantage of requesting service online with these four simple steps:

1. Log into your MyAccount or go to the Request Service page and enter your contract details.

2. Select the covered items that need service and submit.

3. Pay your trade service call fee and make sure your contact info is up-to-date.

4. Get confirmation, which will typically includes your assigned contractor's information. 

Make your next service request convenient for you.

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