American Home Shield Service Requests Made Easy Online

What’s covered under your American Home Shield warranty

When placing an American Home Shield service request, it's important to understand what’s covered in your home warranty. Coverage for essential systems such as heating, cooling, plumbing, and electrical is included in all three of our plans. Household appliances like refrigerators, ovens, washers, and dryers are included in our ShieldGold and ShieldPlatinum plans. For those looking for extra protection, American Home Shield also offers coverage options that you can add to your base plan for items like pool and built-in spa equipment, guest units, electronics, and more. With easy-to-place service requests from American Home Shield, our members can quickly get professional repair help for covered systems and appliances to help keep their homes running smoothly. It’s also easy to request maintenance services like HVAC tune-ups, dryer vent cleaning, carpet cleaning, and more as an American Home Shield member.

How to request service online

Requesting service for covered items such as your appliances, plumbing, AC, heating and electrical has never been easier. You can easily place a service request online 24/7 without ever being put on hold or speaking to anyone. Plus it’s mobile friendly, so you can easily request service from your mobile device. 

Take advantage of requesting service online with these four simple steps:

1. Log into your MyAccount and select the Request Service option.
2. Select the covered item that needs service, as well as the issues and symptoms you’re experiencing 
3. Pay your service fee
4. A trusted, local repair Pro will be assigned to your request and contact you within 24-48 hours to schedule your service appointment 

Don’t Worry, Be Warranty.

Placing an American Home Shield service request is quick and easy. You only have one company to go to when unexpected breakdowns occur. Knowing what’s covered, from your HVAC to your kitchen appliances by reviewing your home warranty plan agreement, makes the process even smoother. With American Home Shield, getting help is hassle-free, ensuring your home stays in great shape–so you can spend more time doing the things you love.

AHS assumes no responsibility, and specifically disclaims all liability, for your use of any and all information contained herein.