Our Coverage
Septic Pumps photo

Septic Pump Coverage

Even though your home's septic system can last for decades, it may still experience an occasional malfunction. Your septic pump is a crucial component of the system. When a malfunction occurs, you'll want to get it back in working order quickly. That's where we come in. Now when you discover a covered problem, you can simply call American Home Shield. Septic Pump Coverage can be added to the ShieldSilver™, ShieldGold™, and ShieldPlatinum™ plans.

Covered

  • Mainline stoppages that can be cleared through an existing access or without excavation
  • The septic tank will be pumped once during the contract coverage term if the stoppage is due to septic backup
  • Sewage ejector pump for the septic system only

Not Covered

  • Broken and collapsed sewer lines outside of the foundation
  • Chemical treatment of the septic tank and/or sewer lines
  • Disposal of waste
  • Stoppages or roots that prevent the effective use of any externally applied sever machine cable
  • Cost of finding or gaining access to the septic tank or sewer hook-ups
  • Tanks
  • Leach lines
  • Cesspool
  • Any mechanical pumps or systems

More Additional Coverage Options

Home Appliances and Systems are covered in our home service plans, but you can cover the items below with Additional Coverage.
Repair photograph

Leave the Septic pump repairs to us.

Let's face it, stuff breaks down. An American Home Shield® home service plan can help make these inevitable breakdowns less stressful. As a member, you know your budget, your time and let’s be honest, your sanity, are covered.

FAQs

Yes, our members can purchase Additional Coverage for septic pumps which covers mainline stoppages that can be cleared through an existing access or without excavation and the sewer ejector pump. The septic tank will be pumped once during your contract term if the stoppage is due to septic backup. To see specifically what is covered and not covered, please view the Septic Pump Coverage page

Septic Pump Coverage runs concurrently with your annual home warranty plan. When your home warranty plan expires, so does the Additional Coverage, but it can be renewed upon expiration. 

You can purchase the Spetic Pump Coverage when you purchase your home warranty plan, within the first 60 days of your plan being active, or during the open renewal period when your contract expires. 

 

Once your coverage begins (30 days after you purchase your new home warranty plan) you can request service 24/7 online or call 1-888-691-2854 during standard business hours to request service. 

Our best plan is the one that’s right for you! The ShieldSilver™ plan is for homeowners who want to cover the must-haves like your heating and cooling, plumbing, and electrical systems. The ShieldGold™ plan is perfect for anyone who wants to live life with less interruptions, especially in the laundry room and kitchen, with coverage for the main systems AND appliances you use every day. And with the ShieldPlatinum™ plan, you get coverage for just about everything: key components of 23 major home systems and appliances, plus premium features like Roof Leak Repair Coverage, double the coverage for appliances, and a free HVAC Tune-up. No two homes are the same, and that’s why we have options – so you can find the plan that fits your needs. 

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