American Home Shield Discounts

1. When a covered item breaks down, request service online at MyAccount or call 888.682.1043.
2. Pay your Trade Service Call Fee.
3. Your contractor will contact you to schedule an appointment.
4. Your contractor will diagnose your problem.
5. Based on the contractor's diagnosis, we'll determine whether your problem is covered by your home warranty. If it is covered, the contractor will repair or replace your covered item subject to limitations and exclusions.
6. You'll get a follow-up email to make sure your problem was resolved to your satisfaction.

If you have questions, read When to Request Service from Your Home Warranty on our Home Matters blog.

A home warranty is a one-year service agreement that helps with the cost to repair or replace covered home system components and appliances when they inevitably break down due to normal wear and tear. When you request service, you'll pay a Trade Service Call Fee to initiate the service request. A licensed, independent contractor will schedule an appointment with you to determine the issue. If the problem is covered by your home warranty, American Home Shield will direct the contractor will to repair or replace your covered item subject to the limitations and exclusions of the home warranty. If you'd like to learn more about what a home warranty is and what it can cover, check out our blog post on Home Warranty Basics and What It Covers .

Our flexible plans cover components of up to 21 of the essential home systems and appliances you depend on every day, from your A/C to your refrigerator to your water heater. Optional add-on coverage may also be purchased to cover items such as your home's pool and spa, well pump, and/or septic pump. View a sample contract for a complete list of what our plans can cover.

We think so. A home warranty can help protect your budget when a covered item like your A/C or refrigerator breaks down. You can have some peace of mind knowing you have a plan in place for inevitable covered break downs. And you have budget protection because you won’t have to pay the full retail cost of repairing or replacing a covered item.

Check out our blog article, Is a Home Warranty Worth It?, if you would like to learn more.