Home Warranty Testimonials from Real Members

My experience was 100% . The Gentleman that came over New exactly what was wrong & fixed my problems with the Stove & Refrigerator. He was a very Nice man. Thank you AHS

While I appreciate the savings on our HVAC replacement, it was difficult dealing with AHS. They wanted to review the claim and get my authorization to proceed over the phone, without providing me with a written estimate detailing what they cover and what I would be responsible for paying.

Very professional and got the job done quickly.

Grateful for my home warranty. I received quick and professional service.

I have had no problems with AHS, I’ve had a contact with them for 17 years. The service is always prompt. The monthly charge is reasonable, for the peace of mind it affords me. I would recommend it if you are considering a home warranty. They also have on occasion special offers, which you can take advantage of, discounted prices on various items and services.

Your people were great

My heating element went out in my water heater, and they were able to get someone to my home within 48 hours and fixed the same day, I didn’t have to fill out any forms, or I was not denied or charged, I was only out of pocket $125 of the deductible. It was a very smooth experience.

Great service - professional and honest!!!

The tech was timely, knowledgeable and provided excellent customer service.

Been with AHS for about 7 years since we bought our property, satisfied and happy with our services so far. AHS has been there for us, dont have a reason to go anywhere else, great experience so far, I recommend AHS. So far so good, Thank you AHS

After the technician inspected my icemaker, he failed to replace the water hose and flooded the house

Had a washing machine break down. The technician ordered parts but still couldn't get the washing machine working. This is the only negative part of my experience, it took a couple weeks to get part. Left me without a washing machine for a few weeks. But understandable. When the tech couldn't get it working, AHS didn't hesitate, they offered a new washing machine. They also gave several options on how I could purchase my new washing machine, really liked this! Company did what they said they would do.

Everything was right on!! Appointments made and all showed up on time it has been great, thank you

Technician came in a timely manner. Made attempts to fix the unit and was unsuccessful. Submitted the claim and warranty took care of the rest. It was very simple and convenient. Would highly recommend.

I'll be honest, I have heard some Horror stories about AHS. I'm even in a few FB groups dedicated to AHS customers who have what look like documented, legitimate Grievances with the company. But for Me, for My Experience AHS has been a Great company. I got my dryer fixed 6 months ago. A tech came out next day and I was good to go. Next my gas range oven was leaking and literally Poisoning me. AHS sent out a tech to fix it, they determined it was too expensive to fix. Sent me a respectable cash offer to replace it. I was able to go to Lowe's and Upgrade my unit for almost no additional money out of pocket and they installed it today. I must say I am personally Very happy with my AHS customer experience so far. I also have a free heat tune up as part of my plan happening on Monday. It's absolutely been worth it for me.

A very satisfied customer! The installation of the new kitchen faucet was fast and flawless. The design that was offered by the Plumbing company selected by AHS wad beautiful.

American shield is always there to help and best possible outcome, Very Quick.. thank you.

I can't express the joy that I'm having right now AHS was on it they took care of the problem immediately. The contractor came at the time he said he would be here explained the issue to me and made sure that I was 100% satisfied with the service if I could give ten stars I would thanks AHS.

Another great experience - everything resolved and very professional contractors

Y'all did great

American Home Shield has ALWAYS been amazing. Awesome trades people, fast appointments. Great prices, totally covers your needs. If you have a home or apartment and you don't have AHS, you aren't taking care of yourself and your family.

I had an HVAC issue. I submitted service request on Saturday when HVAC quit working. I was informed that no one could do repair until Wednesday. When speaking with customer service, I was told there was only one service provider and ha I would have to wait until Wednesday. There were no other options. No HVAC in the Deep South is a challenge to say the least. Fortunately the actual provider was able to adjust their schedule to speed up response time. So all worked out well. I was frustrated when I learned that they only had one provider for HVAC repair with no other alternative.

The contractor was very nice and respectful

Excellent job…everything is going well so far. Thank you

Great service!! The technician diagnosed the problem and resolved the problem quickly. Well done AHS.

Service completed in a timely manner. Very professional.

American Home Shield has delivered excellent service with few exceptions. I am thankful my home is covered by American Home Shield.

Quick scheduling and efficient communication Problem resolved

Quick and easy, professional, friendly service from start to finish.

Great service!! Hassle free.thank you