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Home Warranty Testimonials from Real Members

American Home Shield is a convenient way to save time and get help when things break down. It’s why we’ve been around for more than 50 years and have more than 2 million members.

Many home warranties look the same, but under closer review you’ll see that we give our members more. Our Shield Assurances are always included, even in our base plans. That means you’ll get protection for things like undetectable pre-existing conditions, removal of old, defective items and breakdowns caused my lack of maintenance. They’re the kind of things that can make a big difference when it’s time to make a claim – things are competitors simply don’t include or charge extra for.

“Scheduling repairs is always easy, affordable and fast. The companies associated with AHS routinely send over friendly, courteous, and professional craftsmen. I don't think I will ever stop using AHS.”
JAMES - SAN ANTONIO, TX
Jan 2, 2022

PEOPLE LIKE US, OFFICIALLY. READ OUR MEMBER TESTIMONIALS.

To hear how our plans have worked for homeowners like you, review their member stories here.
IRVING - LYNNWOOD, WA
Jun 6, 2023
Very good service.
MARK - DELAND, FL
Jun 6, 2023
Took 3 months for the company that AHS got us to keep saying that the part we needed wasn't available. That one had to be factory made for us. We spent about $100.00 a month to do our laundry. I made many phone calls to Sears and AHS and nothing but the same story was heard. I finally said I will do it myself and Cancel AHS. That's when they sent another company RAMB that found the part needed with out delay and got our Samsung Washer running again. AHS your phone robot is not helping you and is not Human. I now thinking about it I gave too many stars to you in this situation. We still have a few other things to get repaired but we. Are. Not that happy with the LONG DELAY to put our lives back to normal. D. Y. I
TERRELL - HOPE MILLS, NC
Jun 6, 2023
Great service and even better customer service
CAUDRELL - HUMBLE, TX
Jun 6, 2023
Amazing service fast reliable.
KIMBERLY
Jun 6, 2023
American Home Shield sent MI Choice Heating and Cooling to service our A/C and they did a great job fixing it.
ARLENE - FRESNO, CA
Jun 6, 2023
American Home Shield has really improved. The last 3 service calls have been very efficient, the companies have been able to fix the issue in 1 visit and I am able to get an appointment within the next business day!! This is excellent customer service!
GIL
Jun 6, 2023
Excellent service
BARRY - HENDERSON, NV
Jun 6, 2023
Outstanding Job.
DAVID - BRIDGETON TERRACE, MO
Jun 6, 2023
Budget plumbing did a great job
DARNETRIA P - BESSEMER, AL
Jun 6, 2023
Very prompt and professional, sent out what seemed to be a very knowledgeable service person
JP - FOLSOM, CA
Jun 6, 2023
Great response time and professional staff. They use very good partners who get the job done.
ANTHONY - LINCOLN, CA
Jun 6, 2023
Great service! Very prompt appointment, tech on time, friendly, professional and fixed everything quickly. Excellent service! Can't say enough about them! We were with another home warranty company prior and there's just no comparison
SHAWN - INDIANAPOLIS, IN
Jun 6, 2023
My requesr was taken quickly and easily. I got a response from the service provider quickly as well.
DIANA - FLORENCE, AZ
Jun 6, 2023
Excellent service and did what they said they were going to do. Washer is working like new!
THOMAS - LAVERNIA, TX
Jun 6, 2023
Plumbers were on time for the window provided, brought the wax ring for the toilet that I told them to bring, replaced it, tested the toilet for function and leaks, and were gone in less than 20 minutes. We are totally satisfied with the service.
AUNDRA - VIRGINIA BEACH, VA
Jun 6, 2023
Every repair I called was taken care of! I'm thankful to have this piece of mind!
RAYNARD - BAKERSFIELD, CA
Jun 6, 2023
The technician was professional and polite. On top of that he knew what he was doing. He found the problem quickly and ordered the parts and then returned to install them.
EILEEN - SCOTTSDALE, AZ
Jun 6, 2023
AMS is always professional and gets my questions answered. The companies they work with get the job done
DAWN - NORTH LITTLE ROCK, AR
Jun 6, 2023
Excellent service in a timely manner! I highly recommend AHS!
CINDY - WEIR, KS
Jun 6, 2023
Very prompt and curteous service!
THOMAS - ROUND ROCK, TX
Jun 6, 2023
B.B. Lewis Plumbing (Jody) fixed my garage disposal. Thanks for the quick response.
LACHELLE - LITHONIA, GA
Jun 6, 2023
Excellent customer service, quick response to sending out contractors for the job, and just love their ability to help with questions.
LISA
Jun 6, 2023
I am very pleased with American Home shield as my Home Warranty, anytime I have had an issue and I contacted them they where fast to act on problem and it has always been solved quickly I recommend him highly. Thank you, American Home Shield..
PAUL - CLARKSVILLE, TN
Jun 6, 2023
Jesse was professional, worked quickly to resolve the issues we were having.
JENNY - OREFIELD, PA
Jun 6, 2023
Easy to talk to when you have a problem . They get the work order done and in few days a service tech is at your house to service the problem I have no complaints when it comes to American home shield they are very prompt and efficient.
CATHY - HUNTINGTON BEACH, CA
Jun 5, 2023
I have been using American Home Shield for years and find them to be very responsive to my needs whenever I have needed assistance. Recently I needed my microwave repaired. I had an appointment in 1 day, the parts were ordered and within 2/3 days American Home Shield was at my door and the microwave was repaired. Over the years American Home Shield has repaired my Washer/Dryer, Oven etc. and all to my satisfaction!
DEBORAH - FORNEY, TX
Jun 5, 2023
It took me a couple of minutes to get rep on the line. They ensured I had the request entered correctly and the assigned mw a case number. Within an hour i was contacted by the worker. He was fast and efficent. He had all of the parts necessay to repair the problem i provided my order. Everything is working., my officer’s are safer les peiple tor
DWAYNE & DONNA - CANTON, TX
Jun 5, 2023
Very quick turnaround on our AC repair. Great job by AHS and the local repair contractor.
CAROL - KALISPELL, MT
Jun 5, 2023
Modern plumbing was wonderful
MALI - SARATOGA, CA
Jun 5, 2023
timely professional response and flow up to repair our refrigerator thanks
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