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Home Warranty Testimonials from Real Members

American Home Shield is a convenient way to save time and get help when things break down. It’s why we’ve been around for more than 50 years and have more than 2 million members.

Many home warranties look the same, but under closer review you’ll see that we give our members more. Our Shield Assurances are always included, even in our base plans. That means you’ll get protection for things like undetectable pre-existing conditions, removal of old, defective items and breakdowns caused my lack of maintenance. They’re the kind of things that can make a big difference when it’s time to make a claim – things are competitors simply don’t include or charge extra for.

“Scheduling repairs is always easy, affordable and fast. The companies associated with AHS routinely send over friendly, courteous, and professional craftsmen. I don't think I will ever stop using AHS.”
JAMES - SAN ANTONIO, TX
Jan 2, 2022

PEOPLE LIKE US, OFFICIALLY. READ OUR MEMBER TESTIMONIALS.

To hear how our plans have worked for homeowners like you, review their member stories here.
MARY - SAINT CLOUD, MN
Mar 28, 2023
Seth the technician was very informative, friendly, professional and gave great advice
EARLENE - MONTGOMERY, AL
Mar 28, 2023
The respective was very helpful and directed me where I need to get the work done
SHARON
Mar 28, 2023
Good service from AHS and the electrician they sent out! Keep them!
LYTONGA - DEMOPOLIS, AL
Mar 28, 2023
I highly recommend American Home Shield. The customer service is great and so are some of the contractors who services the homeowners. If you have a home, please get one of their warranty packages. It's worth every dollar. .
SIMEON
Mar 28, 2023
Fast service and the problem was diagnosed and repaired quickly.
MATT
Mar 28, 2023
Our oven went out. Everyone we delt with from Home Shield to the repair contractor (Kleen Masters) was a joy to work with. The oem parts took awhile to get from overseas, but that was to be expected. Long story short. The oven is working fine once again.
PAULA
Mar 28, 2023
He was here for maybe 2 minutes. I hadn’t flipped the switch to the right hard enough, so when I flipped it back to the left it wouldn’t reset. He was able to do that with no problem.
GILBERT & TAMMY - SEGUIN, TX
Mar 28, 2023
Timely and professional awesome job all the way around
CAROLYN - BIRMINGHAM, AL
Mar 28, 2023
Great experience.
SCOTT - SPRING, TX
Mar 28, 2023
Fixed the pool heater quickly
PAULETTE - MESQUITE, TX
Mar 28, 2023
Everyone is professional and friendly I've had good experience since I started my warranty, patience is what it takes if you choose to have things done exceptional.
PEGGEEN - TAYLORSVILLE, NC
Mar 28, 2023
Friendly and professional contractors. Timely response.
SUSAN - CONROE, TX
Mar 28, 2023
I've had American Home Shield for years, they always are quick to address my needs. The work is done promptly and to satisfaction. I recommend American Home Shield.
A - LORTON, VA
Mar 28, 2023
Put in a work order for a refrigerator on Saturday afternoon. It was fixed (new motherboard) by 10 am Monday. Great Service!
MATTHEW & ELIZABETH - DELPHOS, OH
Mar 28, 2023
We had an issue with our furnace. We were not happy with the first contractor but after reaching out to AHS, they quickly got us another opinion and they fixed the issue timely and had great communication.
JENNY
Mar 28, 2023
great service fast n knowledgeable
JESUS
Mar 28, 2023
The two service calls I've placed to American Home Shield (locksmith and electrician) were both completed by competent and licenses professionals. The work was done to our satisfaction.
JERRY - TUCSON, AZ
Mar 28, 2023
Very happy with service on our whirlpool refrigerator. Timely and professional service.
PAMELA - LOUISVILLE, KY
Mar 28, 2023
Good work thank you
ARLENE R.
Mar 28, 2023
Great plan! We are able to replace our appliances with having to pay out full retail prices. Our appliances are 17 years old and starting to show their age.
GAYALENE - TULSA, OK
Mar 28, 2023
Very fast as to assigning my problem to an company
JENNIFER - COLORADO SPRINGS, CO
Mar 28, 2023
My daughter said that the man was very professional and he had the part and quickly put it in as well as turning up our heat to warm the house. I came home as he was leaving and we talked.
JERRELL - HOT SPRINGS VILLAGE, AR
Mar 28, 2023
Service tech arrived when expected, evaluation timely by AHS, and new frig ordered quickly. Fully satisfied so far but awaiting delivery which is on the way.
BETH - SHAKOPEE, MN
Mar 28, 2023
Service was done once the part was ordered and arrived. Usually the turn around fro. The time the service is requested until complete is only a day or 2. This time it took a week.
INGRID - PADUCAH, KY
Mar 27, 2023
Great service, worth having this insurance. Our washer went out and our policy covers for us to receive a replacement. Very happy with service
SALLY
Mar 27, 2023
They are professional and respond in a timely manner!
ALONZO VEGA - EDINBURG, TX
Mar 27, 2023
Problem with my A/C Unit was resolved in a timely manner
STANLEY - WETUMPKA, AL
Mar 27, 2023
Very helpful and pleasant
CARLENE - PHARR, TX
Mar 27, 2023
Excellent and timely service!
LARRY - PONTE VEDRA BEACH, FL
Mar 27, 2023
Resolved my problem
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