Air Conditioning Warranty Coverage
Your air conditioner is an important system in your home, especially when outside temperatures rise. Even though air conditioners typically last 10 to 15 years, malfunctions can happen at any time. Having the right coverage makes it a lot easier to keep your HVAC system up and running. That's where we come in. Now when you discover a covered problem, you can simply call American Home Shield.
Air conditioners are covered in our ShieldSilver™, ShieldGold™ and ShieldPlatinum™ plans, along with other Home Systems and Appliances.
Covered
- Ducted central electric split and package units
- Geothermal coverage limit of $1,500
- Wall air conditioners
- Mini-splits
- Cost to reclaim and remove A/C refrigerant
- Issues caused by mismatched units
- $10/pound per occurence for refrigerant (Unlimited refrigerant coverage with ShieldPlatinum, which could save you $810 annually.)
- No system is too old to be covered
- Members don't need a maintenance record for repairs to be covered
Not Covered
- Outside or underground piping, well pump, and well pump components for geothermal and/or water source heat pump
- Window units
- Water towers and water lines
- Chillers and chiller components
- Legally mandated diagnostic testing when replacing heating or cooling equipment.
See the plan agreement for coverage details, including service fees, limitations and exclusions. Coverage limits and charges for non-covered items may apply.
Want full coverage details?
View Sample ContractFREQUENTLY ASKED QUESTIONS
Yes, all three of our home warranty plans, ShieldSilver™, ShieldGold™, and ShieldPlatinum™, include air conditioner repairs or replacement with a similar model (up to your plan's coverage limits and subject to limitations and exclusions of your contract.
We cover all components and parts for covered HVAC systems up to $5,000 per system per Agreement Term, including ducted central electric split and package units, mini-splits, and ductwork. See the specific A/C coverage details on the page above. Also, please note additional limits may apply, such as a $1,500 coverage limit for Geothermal air conditioning systems. If the Covered Item can only be accessed through concrete (including cinderblock) wall, floor, or ceiling, American Home Shield air conditioner home service plan will only cover up to $1,000 for access and to return such opening to a rough finish. See sample contract for full details.
Our standard HVAC home warranty contract term is 1 year and can be renewed upon expiration. There is a 30-day waiting period before you can make service requests when you purchase a new home warranty plan.
Yes, all of our plans offer coverage for refrigerant. We cover up to $10/lb. with the ShieldSilver™ and ShieldGold™ plans and unlimited refrigerant at no additional charge with the ShieldPlatinum™ plan, which is a great budget protector since refrigerant is so expensive.
If we can’t fix it, we’ll replace it and cover the cost of removing the defective HVAC system, subject to your plan’s limitations and exclusions.
Once your coverage begins (30 days after you purchase your new home warranty plan) you can request service 24/7 online or call 1-888-691-2854 during standard business hours to request service.
Our best plan is the one that’s right for you! The Shield Silver™ plan is for homeowners who want to cover the must-haves like your heating and cooling, plumbing, and electrical systems. The Shield Gold™ plan is perfect for anyone who wants to live life with less interruptions, especially in the laundry room and kitchen, with coverage for the main systems and appliances you use every day. And with the Shield Platinum™ plan, you get coverage for just about everything: key components of 23 major home systems and appliances, plus premium features like Roof Leak Repair Coverage, double the coverage for appliances, and a free HVAC Tune-up. No two homes are the same, and that’s why we have options – so you can find the plan that fits your needs.
The Service Fee varies depending on what you selected while purchasing your air conditioning home warranty. We give you the freedom to choose between lower Service Fees and lower HVAC warranty costs.
If you are after a home warranty that covers HVAC equipment for which you have no maintenance records, American Home Shield® ShieldSilver™, ShieldGold™, and ShieldPlatinum™ plans are perfect for you. All three of our home warranties cover repairs and/or replacement of your air conditioning system and covered items, regardless of their age or maintenance status.
Homeowners insurance doesn't cover wear and tear on your air conditioning system. It only covers external events that might damage it. If you want your air conditioning system to be covered for routine repairs, you need an HVAC warranty. Head to our resource on the difference between AC insurance and AC warranty for more information.
More Covered Home Systems
Leave the air conditioner repairs to us.
Let's face it, stuff breaks down. An American Home Shield® home service plan can help make these inevitable breakdowns less stressful. As a member, you know your budget, your time, and let’s be honest, your sanity, are covered.
PEOPLE LIKE US, OFFICIALLY.
Linda R.
It was 100 degrees and my AC went out. Called AHS but the contractor couldn't come until the next day. I rented a motel room for the night and as I was getting ready to leave, the contractor called and said he could be there that night if I still wanted him to!!! I was soooo happy. He fixed my AC and my house was back to normal that night. I would have gladly paid more than the $100 service call fee for this. Thank you AHS!
Britni T.
I have never had a bad experience with the service that AHS provides. When appliances failed, the speedy replacement options were superb with a no-fuss process. You will NOT go wrong with the prices, plans, and services offered by American Home Shield!
Christine D.
As part of our home warranty we were allowed to have several locks rekeyed. Since the previous owner left us one key to the front door and a bag of miscellaneous keys (that went with nothing) it was a huge help to have this done!
Clint P.
I have had American Home Shield for almost 10 years now and it is the best service as a homeowner I have! Highly recommended!
William S.
Great service for homeowners! If you have a ton of cash ready for any home system that may fail at any moment then you are good. If you are like the other 90% of homeowners who don't, then do yourself a favor and protect your investment with an AHS home warranty. Seriously, a new HVAC in California costs over $4K. I paid $100. A new stove last year was $400, but I paid $75. It's in my budget and I don't think twice. AHS always takes great care of me.
Zella A.
I just used AHS for the first time in February because my AC wasn’t working. It was the easiest process!!! The tech came out and had the AC up and running in under 45 minutes. My unit is not new and I’m amazed he was able to bring it back from the dead. But the best part? The ZERO dollar due invoice I received from the AC company!!!! Thank you AHS - I’ve got peace of mind regarding my home.
Scott S.
Great service. We've had four service requests completed for $400 total and it saved us over $2,400.
Eric A.
I wasn't sure if a home warranty would be a good investment. My next door neighbor has AHS and had their AC unit repaired without any issues and little out of pocket cost. With that I was sold. Since then, I've had 2 AC units repaired, an ice maker replaced, a garbage disposal replaced, and most recently a dryer repaired. All with no issues. Doing the math, having AHS is a great investment.
Marie H.
As a long time customer of AHS it is a pleasure to be a member. As a single homeowner I always worry about breakdowns and how I would pay for them. With AHS I don't have that anxiety. Thank you.
Leia S.
I used AHS for the first time and what an easy process. I booked a service appointment online, paid the $100 service fee, and the repairman fixed the problem in less than 10 minutes. Our "trusted" AC tune up guys told us our unit was leaking refrigerant and needed a new coil unit. The AHS contractor saw that a bolt was loose and after he tightened it, his meter no longer detected a leak. Thank you for sending out honest repairmen!! I'm already a huge fan.
Nicole C.
It's a great home protection plan that helps assist with the cost when things break down. The send reliable contractors who are masters in their field of work. You can customize any plan to fit your needs.
Betty M.
Placed my fourth service call in last 7 years and their service people are very reputable. The contractor explained to me what caused the microwave door to break and provided lots of good tips about safety, which is very important to this 80-year-old homeowner.
