Our Coverage
Air Conditioners photo

Air Conditioning Warranty Coverage

Your air conditioner is an important system in your home, especially when outside temperatures rise. Even though air conditioners typically last 10 to 15 years, malfunctions can happen at any time. Having the right coverage makes it a lot easier to keep it up and running. That's where we come in. Now when you discover a covered problem, you can simply call American Home Shield.

Air conditioners are covered in our ShieldSilver™, ShieldGold™ and ShieldPlatinum™ plans along with other Home Systems and Appliances.

*American Home Shield will cover up to $1,000 should the contractor need to cut through concrete to access any system components, Geothermal A/C systems also have a coverage limit of $1,500.


  • Ducted central electric split and package units
  • Geothermal coverage limit of $1,500
  • Wall air conditioners
  • Mini-splits
  • Cost to reclaim and remove A/C refrigerant
  • Issues caused by mismatched units
  • $10/pound per occurance for refrigerant (Unlimited refrigerant coverage with ShieldPlatinum, which could save you $810 annually.)
  • No system is too old to be covered
  • Members don't need a maintenance record for repairs to be covered

Not Covered

  • Outside or underground piping, well pump, and well pump components for geothermal and/or water source heat pump
  • Window units
  • Water towers and water lines
  • Chillers and chiller components
  • Legally mandated diagnostic testing when replacing heating or cooling equipment.
Typical cost to repair or replace without a home warranty can cost up to $3,800*
*Repair/replacement costs are the eightieth percentile of U.S. costs according to a nationwide survey of homeowners conducted in 2019 by ClearVantage for American Home Shield.
Repair photograph

Leave the air conditioner repairs to us.

Let's face it, stuff breaks down. An American Home Shield® home service plan can help make these inevitable breakdowns less stressful. As a member, you know your budget, your time, and let’s be honest, your sanity, are covered.


Yes, all three of our home warranty plans, ShieldSilver™ShieldGold™, and ShieldPlatinum™, include A/C coverage.

We cover all components and parts for covered A/C systems, including ducted central electric split and package units, geothermal systems, mini-splits, and ductwork. See the specific A/C coverage details on the page above. Also, please note that some limitations apply, such as a $1,500 coverage limit for Geothermal A/C systems. American Home Shield will also cover up to $1,000 should the contractor need to cut through concrete to access any system components. See sample contract for full details. 

Our standard home warranty contract term is 1 year and can be renewed upon expiration. There is a 30-day waiting period before you can make service requests when you purchase a new home warranty plan 

Yes, all of our plans offer coverage for refrigerant. We cover up to $10/lb. with the ShieldSilver™ and ShieldGold™ plans and unlimited refrigerant at no additional charge with the ShieldPlatinum™ plan, which is a great budget protector since refrigerant is so expensive. 

If we can’t fix it, we’ll replace it and cover the cost to remove the defective system, subject to your plan’s limitations and exclusions.  

Once your coverage begins (30 days after you purchase your new home warranty plan) you can request service 24/7 online or call 1-888-691-2854 during standard business hours to request service. 

Our best plan is the one that’s right for you! The ShieldSilver™ plan is for homeowners who want to cover the must-haves like your heating and cooling, plumbing, and electrical systems. The ShieldGold™ plan is perfect for anyone who wants to live life with less interruptions, especially in the laundry room and kitchen, with coverage for the main systems AND appliances you use every day. And with the ShieldPlatinum™ plan, you get coverage for just about everything: key components of 23 major home systems and appliances, plus premium features like Roof Leak Repair Coverage, double the coverage for appliances, and a free HVAC Tune-up. No two homes are the same, and that’s why we have options – so you can find the plan that fits your needs. 

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