Coverage highlights
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You don't need maintenance records from past A/C repairs.
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There is no dollar limit on covered components of A/C repairs (excluding geothermal units).
Systems Plan
If one of your home's systems - like your air conditioning or plumbing - fails, fixing it could really set you back. Help protect major components of your home's systems and your budget with our Systems Plan. For additional coverage and the best deal, check out our Combo Plan.
The Systems Plan covers the repair or replacement of components and parts in 11 of your home's major systems, regardless of age, make or model.
Systems Coverage
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Air Conditioning and Ductwork
Typical cost to repair or replace$150* - $3,800Without a home warrantyOur warranty covers components and parts of the following types of air conditioning systems:
Ducted central electric split and package unitsGeothermalWall air conditionersMini-splitsDuring an Agreement Term, AHS will pay for access, diagnosis, and replacement related to necessary or required Heating and Air Conditioning system efficiency and other upgrades except: (1) costs associated with plenums and refrigerant line sets and (2) any other Heating and Air Conditioning-specific limitations and exclusions in your Agreement. A "necessary or required upgrade" is a replacement improving manufacturer specification energy efficiency or system performance due to circumstances beyond the control of you or AHS (such as inability to obtain parts/equipment or government mandated system modifications).We cover all the following parts of your air conditioning ductwork:
PlenumsDampersDamper-only controlsLeaks or breaks in ductwork (sheet metal, duct board, and flex duct including vapor barrier) from heating and/or air conditioning unit(s) including registers or grillsWe don't cover:
Outside or underground piping, well pump, and well pump components for geothermal and/or water source heat pumpWindow unitsWater towersChillersChiller componentsWater linesLegally mandated diagnostic testing when replacing heating or cooling equipment.Certain air conditioning systems have their coverage limited to $1,500. This limitation only applies to the access, diagnosis, and repair or replacement of any geothermal and/or water source heat pumps, glycol, hot water, or steam circulating systems. In certain circumstances, ductwork coverage may be to $1,000. For more details, please read the "Air Conditioning and Heating Note" in the sample contract.Note
We'll pay up to $10/pound per occurrence for refrigerant. You'll be responsible for paying anything beyond $10/pound per occurrence for refrigerant.
Besides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.Air Conditioner Home Warranty Coverage
*Repair/Replacement costs ranges are the twentieth and eightieth percentile of U.S. costs as reported in A Study of Homeowners’ Appliance and Home Systems Service Experiences, a nationwide survey of homeowners conducted in 2019 by ClearVantage for American Home Shield. Further reproduction or use is expressly prohibited. -
Heating and Ductwork
Typical cost to repair or replace$105* - $3,625Without a home warrantyOur warranty covers components and parts of the following types of heating systems:
Forced air (gas, electric, oil)GeothermalWall mounted heatersFloor furnacesPackage unitsHeat pumpsHot water or steam circulating heatElectric baseboardRoom heatersCable heat (if it's the main source of heat to your home or room)During an Agreement Term, AHS will pay for access, diagnosis, and replacement related to necessary or required Heating and Air Conditioning system efficiency and other upgrades except: (1) costs associated with plenums and refrigerant line sets and (2) any other Heating and Air Conditioning-specific limitations and exclusions in your Agreement. A "necessary or required upgrade" is a replacement improving manufacturer specification energy efficiency or system performance due to circumstances beyond the control of you or AHS (such as inability to obtain parts/equipment or government mandated system modifications).We cover the following parts of your heating ductwork:
PlenumsDampersDamper-only controlsLeaks or breaks in ductwork (sheet metal, duct board, and flex duct including vapor barrier) from heating and/or air conditioning unit(s), including registers or grillsWe don't cover:
Outside or underground piping, well pump, and well pump components for geothermal and/or water source heat pumpFuel storage tanksPortable unitsFireplace grain, pellet, or wood heating units (even if it's the only source of heating)Legally mandated diagnostic testing when replacing heating or cooling equipment.Note
We'll pay up to $10/pound per occurrence for refrigerant. You'll be responsible for paying anything beyond $10/pound per occurence for refrigerant.
Besides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.Heating Home Warranty Coverage
*Repair/Replacement costs ranges are the twentieth and eightieth percentile of U.S. costs as reported in A Study of Homeowners’ Appliance and Home Systems Service Experiences, a nationwide survey of homeowners conducted in 2019 by ClearVantage for American Home Shield. Further reproduction or use is expressly prohibited. -
Electrical
Our warranty covers components and parts of your electrical system, including:
Direct Current (D.C.) wiringLighting fixturesBuilt-in exhaust/vent/attic fansWe don't cover:
Audio/Video/Computer/Intercom/Alarm or Security Wiring or CableTelephone wiringFace platesCircuit overloadBesides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.
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Doorbells
Covered:
We cover all of the parts and components of your doorbell system, unless the doorbell is part of an intercom system.Not covered:
N/ABesides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.
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Smoke Detectors
Covered:
We cover both battery-operated and hard-wired smoke detectors.Not covered:
N/ABesides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.
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Ceiling Fans
Covered:
Our warranties cover all of the parts and components of ceiling fans.Not covered:
N/ABesides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.
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Plumbing (including stoppages)
Coverage highlights
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Covers repairs due to rust and corrosion
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Includes stoppages
Our warranty covers components and parts of the following types of your home's plumbing:
Water, drain, gas, waste or vent line leaks and breaksToilets and related mechanismsToilet wax ring sealsFaucetsShower headsShower armsValves for shower, tub and diverterAngle stopsRisers and gate valves (we use similar finishes and styles when we replacement is necessary)Hose bibsBasket strainersPermanently installed sump pumps (ground water only)Built-in bathtub whirlpool motor, pump, and air switch assembliesPressure regulatorsExpansion tanksSewage ejector pump (septic system sewage ejector pumps are not covered unless you purchase certain optional coverage.)Clearing sink, bathtub, shower, and toilet stoppagesClearing mainline drain and sewer stoppages through an accessible cleanout up to 100 feet from an access pointClearing lateral drain line stoppages up to 100 feet from an access point including accessible cleanout, p-trap, drain or overflow access pointsWe don't cover:
Stoppages caused by collapsed, damaged or broken drain, vent or sewer lines outside your home’s main foundationWhen your lines are broken, infiltrated or stopped by roots or foreign objects – even if they're within your home’s main foundationBathtubsSinksShowersShower enclosures and base pansToilet lids and seatsJetsCaulking or groutingSeptic tanksWater filtration/purification systemHolding or storage tanksSaunas or steam roomsCosts needed to locate or access cleanouts that can't be found or are inaccessible, or to install cleanoutsAccess through roof ventsNote
If your covered repairs requires access to your plumbing. We'll provide the access, but only through unobstructed walls, ceilings or floors, and then we'll return your access openings to a rough finish. If your plumbing can only be accessed through a concrete floor, wall or ceiling, we'll pay up to $1,000 (per contract term) for access, diagnosis, repair, or replacement of such plumbing, including returning access openings to a rough finish. You'll be responsible for paying any costs beyond $1,000.Besides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.
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Water Heaters
Covered:
We cover the repair or replacement of components and parts of water heaters, including tankless water heaters and circulating pumps that malfunction due to certain causes, such as, normal wear and tear.Not covered:
Auxiliary holding or storage tanksNoiseFuel storage tanks and energy conservation unitsBesides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.
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Garbage Disposals
Covered:
We cover all components and parts of garbage disposals.Not covered:
N/ABesides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.
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Instant Hot/Cold Water Dispensers
Covered:
We cover all components and parts of hot/cold water dispensers.Not covered:
N/ABesides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.
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Central Vacuums
Covered:
We cover the repair or replacement of components and parts of your central vacuum that malfunction due to certain causes, such as normal wear and tear.Not covered:
Removable hoses and accessoriesThe cost of accessing and closing floors, walls and ceilings when locating or repairing a malfunctionBesides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.
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Re-Key
Re-key is only available in the following states at this time: Arizona (AZ), California (CA), Florida (FL), Nevada (NV), and Texas (TX).
Covered:
Re-key up to 6 keyholes, including delivery of a total of 4 identical keys, on previously installed and properly functioning non-electronic door knobs and/or deadbolts for the hinged doors accessing the structural walls of your covered residential property.Not covered:
Replacement of deadbolts, knobs or associated hardware – Garage door openers – Broken or damaged locks – Padlocks – Skeleton locks and keys – Window, file cabinet, safe, desk or mailbox locks – Any other services provided by locksmith.
A separate trade service call fee applies for each unit of any covered multi-unit property.
Optional Add-Ons
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Electronic Extended Warranty
Exclusive offer by Asurion Services, LLC to AHS customers. All electronics related coverage and services to be provided by Asurion Services, LLC.Home Electronics Coverage For:
Extended warranty protection for:- LED, LCD, and Plasma TVs
- Laptops/Desktops
- Tablets
- Home TheaterSystems
- Gaming Systems
- Smart Home Products
- ... and more! (See Terms and Conditions for full list of covered items
Repair of covered electronic devices due to normal wear and tear, power surge, and defects in materials and/or workmanship. Battery ReplacementBattery Replacement- 1 annual laptop battery replacement
New or Existing Products- No age restrictions
- Receipts are not required
- Registration are not required
Per claim limit: $2000Aggregate claim limit: $5000Not covered:
Mobile PhonesSoftware FailuresAccidental DamageWhen repair service is requested, you will pay Asurion the Trade Service Call Fee associated with your home warranty plan.Disclaimer: Available in all states except California. -
Pool and Spas
Shared equipment is covered. If equipment is not shared, then only one or the other is covered unless an additional fee is paid.
Covered:
Above ground components and parts of the heating, pumping, and filtration system including:Pool sweep motor and pumpPump MotorBlower motor and timerPlumbing pipes and wiringPlumbing and electricalNot covered:
Portable or above ground spasAccess to pool and spa equipmentLightsLinersJetsOrnamental Fountains, waterfalls and their pumping systemsAuxiliary pumpsPool cover and related equipmentFill line and fill valvesBuilt-in or detachable cleaning equipment including, without limitation, pool sweeps, pop-up heads, turbo valves, skimmers, chlorinators, and ionizersFuel storage tanksDisposal filtration mediumsHeat PumpMulti-media centersDehumidifiersSalt water generators and components -
Well PumpShared equipment is covered. If equipment is not shared, then only one or the other is covered unless an additional fee is paid.
Covered:
All components and part of well pump utilized as a source of water to the home, except the items listed here.Not covered:
Above or underground piping, cable or electrical lines leading to or from the well pump, including those that are located within the well casingWell casingsPressure switches not located on the pumpHolding, storage or pressure tanksBooster pumpsRedrilling of wellsWell pump and all well pump components for geothermal and/or water source heat pumps.NOTE: AHS will pay up to $1,500 per contract term for access, diagnosis and repair or replacement. Customer is responsible for payment of any costs in excess of $1,500
Coverage may be limited by general exclusions and limitations in your home warranty contract. For more information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections of the contract. -
Septic PumpNOTE: This option is available for First Year Customers only and is not renewable
Covered:
Mainline stoppages that can be cleared through an existing access or clean out without excavationThe septic tank will be pumped once during the contract coverage term if the stoppage is due to septic backupSewage ejector pump for septic system onlyNot covered:
Broken or collapsed sewer lines outside the foundationStoppages or roots that prevent the effective use of any externally applied sewer machine cableCost of finding or gaining access to the septic tank or sewer hook-upsDisposal of wasteChemical treatment of the septic tank and/or sewer linesTanksLeach linesCesspoolAny mechanical pump or systems -
Guest Unit
Trade Service Call Fee
With American Home Shield, you set the amount you pay when one of our contractors comes to diagnose your covered item.
$75
per service call
or
$100
per service call
or
$125
per service call
Additional Benefits
Refer a Friend
If you refer a friend to AHS, we'll say thanks with a $25 Amazon gift card.
See DetailsAdditional Property Discounts
Save $50 when you buy warranty coverage for an additional property.
Shop NowGet answers to your questions about home warranties.
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How much does an American Home Shield® Home Warranty cost?
The price of a home warranty depends on the plan and Trade Service Fee you choose. Get a free quote to find out now how much it will cost
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What does an American Home Shield® Home Warranty cover?
Our flexible plans cover components of up to 21 of the essential home systems and appliances you depend on every day, from your A/C to your refrigerator to your water heater. Optional add-on coverage may also be purchased to cover items such as your home's pool and spa, well pump, and/or septic pump. View a sample contract for a complete list of what our plans can cover.
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When can I start using my plan?
You can start requesting service 30 days after you buy your warranty. If you purchased or were given a home warranty during a real estate transaction, your coverage starts the day of closing.
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What's a Trade Service Call Fee?
With American Home Shield, you pay a pre-set fee (which you'll choose when you purchase your home warranty) for the service requests you make under your warranty.
You'll pay one fee for each different kind of trade professional contractor (plumber, electrician, etc.) that comes to your home to provide service. When both your toilet and your air conditioner break down, two kinds of trade workers need to come out to fix your problem ? the plumber can't fix the AC. If your toilet and your sink break down, only one trade service professional will come out and you'll only pay one fee (plus sales tax where applicable). .
If you have a lot of older appliances or systems and may need to use your plan a lot, think about choosing a lower Trade Service Call Fee. If you have new systems and appliances and you are just looking for coverage, a higher Trade Service Call Fee may be a better fit. .
Please note: that customers with real estate home warranty plans do not get to choose their Trade Service Call Fee.
