Our Coverage
Toilets photo

Toilet Warranty Coverage

While bathrooms come in every style, from luxurious to basic, the need for a properly functioning toilet is one thing they all share. And while most toilets are designed to last for years, malfunctions can definitely occur. That's where we come in. Having the right coverage can make it a lot easier to keep your toilets functioning as they should. Rather than panicking when you discover a covered problem, you can simply call American Home Shield.

Toilets are covered in our ShieldSilver™, ShieldGold™ and ShieldPlatinum™ home service plans along with other Home Systems and Appliances.

*American Home Shield will cover up to $1,000 should the contractor need to cut through concrete to access any system components.

Covered

  • Water, drain, gas, waste or vent line leaks and breaks
  • Toilets and related mechanisms
  • Toilet wax ring seals
  • Angle stops
  • Risers and gate valves (we use similar finishes and styles when we replacement is necessary)
  • Hose bibs
  • Permanently installed sump pumps (ground water only)
  • Pressure regulators
  • Expansion tanks
  • Sewage ejector pump (septic system sewage ejector pumps are not covered unless you purchase certain optional coverage.)
  • Clearing sink, bathtub, shower, and toilet stoppages
  • Clearing mainline drain and sewer stoppages through an accessible cleanout up to 100 feet from an access point
  • Clearing lateral drain line stoppages up to 100 feet from an access point including accessible cleanout, p-trap, drain or overflow access points
  • No system is too old to be covered
  • Members don't need a maintenance record for repairs to be covered

Not Covered

  • Stoppages caused by collapsed, damaged or broken drain, vent or sewer lines outside your home’s main foundation
  • When your lines are broken, infiltrated or stopped by roots or foreign objects – even if they're within your home’s main foundation
  • Toilet lids and seats
  • Caulking or grouting
  • Septic tanks
  • Water filtration/purification system
  • Holding or storage tanks
  • Costs needed to locate or access cleanouts that can't be found or are inaccessible, or to install cleanouts
  • Access through roof vents
Typical cost to repair or replace without a home warranty can cost up to $300*
*Repair/replacement costs are the eightieth percentile of U.S. costs according to a nationwide survey of homeowners conducted in 2019 by ClearVantage for American Home Shield.
Repair photograph

Leave the toilet repairs to us.

Let's face it, stuff breaks down. An American Home Shield® home service plan can help make these inevitable breakdowns less stressful. As a member, you know your budget, your time, and let’s be honest, your sanity, are covered.

FAQs

Yes, all three of our home warranty plans, ShieldSilver™ShieldGold™, and ShieldPlatinum™, include coverage for toilets.  

We cover the toilet, toilet-related mechanisms, toilet wax ring seal, as well as the clearing of toilet stoppages. Please note that we do not cover toilet lids and seats. See the specific Toilet coverage details on the page above.  

If we can’t fix it, we’ll replace it and cover the cost to remove the defective system subject to your plan’s limitations and exclusions. 

Our standard contract term is 1 year and can be renewed upon expiration. There is a 30-day waiting period before you can make service requests and use your home warranty plan. 

Once your coverage begins (30 days after you purchase your new home warranty plan) you can request service 24/7 online or call 1-888-691-2854 during standard business hours to request service. 

Our best plan is the one that’s right for you! The ShieldSilver™ plan is for homeowners who want to cover the must-haves like your heating and cooling, plumbing, and electrical systems. The ShieldGold™ plan is perfect for anyone who wants to live life with less interruptions, especially in the laundry room and kitchen, with coverage for the main systems AND appliances you use every day. And with the ShieldPlatinum™ plan, you get coverage for just about everything: key components of 23 major home systems and appliances, plus premium features like Roof Leak Repair Coverage, double the coverage for appliances, and a free HVAC Tune-up. No two homes are the same, and that’s why we have options – so you can find the plan that fits your needs. 

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