Water Heater Warranty Coverage

It can! All of our home warranty plans, ShieldSilver, ShieldGold, ShieldPlatinum, include coverage for water heaters. 

All 3 of our home warranty plans include coverage for the parts and components of water heaters, including tankless heaters and circulating pumps. Note that we do not cover auxiliary holding or storage tanks, or fuel storage tanks. Please see the coverage details on the page above or the plan agreement for more information on limitations and exclusions. 

The standard initial home warranty plan agreement is 13 months, and begins the day after you sign-up. When that concludes, your plan is eligible for renewal in 12-month terms. It is important to note that your coverage commences 30 days after the plan agreement begins. So you can submit your first service request 30 days after the plan agreement begins.

If we can’t repair your covered water heater, we'll replace it, and remove the defective item, subject to the limitations and exclusions of your plan agreement.

You can place your first service request 30 days after you sign up for your plan. Service requests can easily be placed 24/7 online via MyAccount and the AHS® app or by calling 1-888-691-2854.

Our best home warranty plan is the one that’s right for you and your home. The ShieldSilver plan covers the parts and components of your must-have systems like your heating and cooling, plumbing, and electrical systems. ShieldGold covers all of the above systems plus your laundry and kitchen appliances. And with ShieldPlatinum, you get all of the above coverages for systems and laundry and kitchen appliances, plus roof leak repair and one free HVAC Tune-up per agreement term. No two homes are the same, and that’s why we have options – so you can find the plan that fits your needs. See the plan agreement for coverage details, including service fees, limitations and exclusions. Coverage limits and charges for non-covered items may apply.

• Regular Maintenance: Flush the tank annually to remove sediment buildup and inspect the anode rod every 1-3 years, replacing it if corroded.
• Temperature Settings: Set the temperature to 120°F (49°C) to prevent overheating and reduce energy use.
• Insulation: Insulate the tank and pipes to reduce heat loss and improve efficiency.
• Pressure Relief Valve: Test the pressure relief valve regularly to ensure it operates correctly and prevents pressure buildup.
• Professional Inspections: Schedule regular professional inspections to catch and fix any potential issues early.

• Annually: Flush the tank to remove sediment and maintain efficiency.
• Every 1-3 Years: Inspect the anode rod and replace if necessary.
• As Needed: Check and test other components, such as the pressure relief valve, thermostat settings, and for any leaks or corrosion.