Water Heater Warranty Coverage
Let's face it: water heaters aren't very exciting. They don't come in bright colors, they don't move around, and they barely make noise. But what they lack in flash, they more than make-up for in function. And while they typically last for about a decade, you never know when yours might experience a problem. That's where we come in. When you discover a covered problem, you can simply call American Home Shield.
Water heaters are covered in our ShieldSilver™, ShieldGold™ and ShieldPlatinum™ home service plans along with other Home Systems and Appliances.
Covered
- Components and parts of conventional water heaters (and their tanks)
- Components and parts of tankless water heaters (and their tanks)
- Water heater circulating pumps
- Malfunctions due to normal wear and tear
- Expansion Tanks
Not Covered
- Auxiliary holding or storage tanks
- Fuel storage tanks and energy conservation units
See the plan agreement for coverage details, including service fees, limitations and exclusions. Coverage limits and charges for non-covered items may apply.
Want full coverage details?
View Sample ContractFREQUENTLY ASKED QUESTIONS
Yes, all three of our home warranty plans, ShieldSilver™, ShieldGold™, and ShieldPlatinum™, include coverage for water heaters.
We cover all components and parts of water heaters, including tankless water heaters and circulating pumps. Please note that we do not cover auxiliary holding or storage tanks, noise, fuel storage tanks, or energy conservation units. See the specific Water Heater coverage details on the page above.
Our standard home warranty contract term is 1 year and can be renewed upon expiration. There is a 30-day waiting period before you can make service requests when you purchase a new home warranty plan.
If we can’t fix it, we’ll replace it and cover the cost to remove the defective system subject to your plan’s limitations and exclusions.
Once your coverage begins (30 days after you purchase your new home warranty plan) you can request service 24/7 online or call 1-888-691-2854 during standard business hours to request service.
Our best plan is the one that’s right for you! The Shield Silver™ plan is for homeowners who want to cover the must-haves like your heating and cooling, plumbing, and electrical systems. The Shield Gold™ plan is perfect for anyone who wants to live life with less interruptions, especially in the laundry room and kitchen, with coverage for the main systems and appliances you use every day. And with the Shield Platinum™ plan, you get coverage for just about everything: key components of 23 major home systems and appliances, plus premium features like Roof Leak Repair Coverage, double the coverage for appliances, and a free HVAC Tune-up. No two homes are the same, and that’s why we have options – so you can find the plan that fits your needs.
More Covered Home Systems
Leave the water heater repairs to us.
Let's face it, stuff breaks down. An American Home Shield® home service plan can help make these inevitable breakdowns less stressful. As a member, you know your budget, your time, and let’s be honest, your sanity, are covered.
PEOPLE LIKE US, OFFICIALLY.
Linda R.
It was 100 degrees and my AC went out. Called AHS but the contractor couldn't come until the next day. I rented a motel room for the night and as I was getting ready to leave, the contractor called and said he could be there that night if I still wanted him to!!! I was soooo happy. He fixed my AC and my house was back to normal that night. I would have gladly paid more than the $100 service call fee for this. Thank you AHS!
Britni T.
I have never had a bad experience with the service that AHS provides. When appliances failed, the speedy replacement options were superb with a no-fuss process. You will NOT go wrong with the prices, plans, and services offered by American Home Shield!
Christine D.
As part of our home warranty we were allowed to have several locks rekeyed. Since the previous owner left us one key to the front door and a bag of miscellaneous keys (that went with nothing) it was a huge help to have this done!
Clint P.
I have had American Home Shield for almost 10 years now and it is the best service as a homeowner I have! Highly recommended!
William S.
Great service for homeowners! If you have a ton of cash ready for any home system that may fail at any moment then you are good. If you are like the other 90% of homeowners who don't, then do yourself a favor and protect your investment with an AHS home warranty. Seriously, a new HVAC in California costs over $4K. I paid $100. A new stove last year was $400, but I paid $75. It's in my budget and I don't think twice. AHS always takes great care of me.
Zella A.
I just used AHS for the first time in February because my AC wasn’t working. It was the easiest process!!! The tech came out and had the AC up and running in under 45 minutes. My unit is not new and I’m amazed he was able to bring it back from the dead. But the best part? The ZERO dollar due invoice I received from the AC company!!!! Thank you AHS - I’ve got peace of mind regarding my home.
Scott S.
Great service. We've had four service requests completed for $400 total and it saved us over $2,400.
Eric A.
I wasn't sure if a home warranty would be a good investment. My next door neighbor has AHS and had their AC unit repaired without any issues and little out of pocket cost. With that I was sold. Since then, I've had 2 AC units repaired, an ice maker replaced, a garbage disposal replaced, and most recently a dryer repaired. All with no issues. Doing the math, having AHS is a great investment.
Marie H.
As a long time customer of AHS it is a pleasure to be a member. As a single homeowner I always worry about breakdowns and how I would pay for them. With AHS I don't have that anxiety. Thank you.
Leia S.
I used AHS for the first time and what an easy process. I booked a service appointment online, paid the $100 service fee, and the repairman fixed the problem in less than 10 minutes. Our "trusted" AC tune up guys told us our unit was leaking refrigerant and needed a new coil unit. The AHS contractor saw that a bolt was loose and after he tightened it, his meter no longer detected a leak. Thank you for sending out honest repairmen!! I'm already a huge fan.
Nicole C.
It's a great home protection plan that helps assist with the cost when things break down. The send reliable contractors who are masters in their field of work. You can customize any plan to fit your needs.
Betty M.
Placed my fourth service call in last 7 years and their service people are very reputable. The contractor explained to me what caused the microwave door to break and provided lots of good tips about safety, which is very important to this 80-year-old homeowner.
