Our Coverage
Water Heaters photo

Water Heater Warranty Coverage

Let's face it: water heaters aren't very exciting. They don't come in bright colors, they don't move around, and they barely make noise. But what they lack in flash, they more than make-up for in function. And while they typically last for about a decade, you never know when yours might experience a problem. That's where we come in. When you discover a covered problem, you can simply call American Home Shield.

Water heaters are covered in our ShieldSilver, ShieldGold and ShieldPlatinum home service plans along with other Home Systems and Appliances.

*There is no limit on covered system components.


  • Components and parts of conventional water heaters (and their tanks)
  • Components and parts of tankless water heaters (and their tanks)
  • Water heater circulating pumps
  • Malfunctions due to normal wear and tear
  • ShieldPlatinum plan covers up to $1,000 of code required changes, permit fees, or modification costs
  • No system is too old to be covered
  • Members don't need a maintenance record for repairs to be covered

Not Covered

  • Auxiliary holding or storage tanks
  • Noise
  • Fuel storage tanks and energy conservation units
Typical cost to repair or replace without a home warranty can cost up to $1,200*
*Repair/replacement costs are the eightieth percentile of U.S. costs according to a nationwide survey of homeowners conducted in 2019 by ClearVantage for American Home Shield.

Want full coverage details?

View Sample Contract
Besides the specific terms listed here, coverage may be limited by general exclusions in your home warranty contract. For more coverage information, please read the Sample Contract, including but not limited to, the "Coverage Overview" and "".
Repair photograph

Leave the water heater repairs to us.

Let's face it, stuff breaks down. An American Home Shield® home service plan can help make these inevitable breakdowns less stressful. As a member, you know your budget, your time, and let’s be honest, your sanity, are covered.


Yes, all three of our home warranty plans, ShieldSilver™ShieldGold™, and ShieldPlatinum™, include coverage for water heaters.  

We cover all components and parts of water heaters, including tankless water heaters and circulating pumps. Please note that we do not cover auxiliary holding or storage tanks, noise, fuel storage tanks, or energy conservation units. See the specific Water Heater coverage details on the page above.  

Our standard home warranty contract term is 1 year and can be renewed upon expiration. There is a 30-day waiting period before you can make service requests when you purchase a new home warranty plan. 

If we can’t fix it, we’ll replace it and cover the cost to remove the defective system subject to your plan’s limitations and exclusions. 

Once your coverage begins (30 days after you purchase your new home warranty plan) you can request service 24/7 online or call 1-888-691-2854 during standard business hours to request service. 

Our best plan is the one that’s right for you! The ShieldSilver™ plan is for homeowners who want to cover the must-haves like your heating and cooling, plumbing, and electrical systems. The ShieldGold™ plan is perfect for anyone who wants to live life with less interruptions, especially in the laundry room and kitchen, with coverage for the main systems AND appliances you use every day. And with the ShieldPlatinum™ plan, you get coverage for just about everything: key components of 23 major home systems and appliances, plus premium features like Roof Leak Repair Coverage, double the coverage for appliances, and a free HVAC Tune-up. No two homes are the same, and that’s why we have options – so you can find the plan that fits your needs. 


People across the country love the protection that an American Home Shield home warranty provides. And our home warranty reviews prove it.
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