Your roof is an essential part of your home. When it has a leak, you need to act fast. That’s why American Home Shield® offers coverage to help you take care of leaks as quickly and easily as possible. When you discover a covered issue, all you have to do is place a service request and we will send a qualified contractor to your home to repair the leak. We provide our members with the confidence and convenience you want in your home when it comes to appliances, systems, and even roof leak repair.
Why is Roof Leak Repair Coverage Important?
While your Homeowners Insurance typically covers roof leaks resulting from natural disasters such as fire, hail, or wind (unless your policy has a wind or hail exclusion), it generally does not cover damage resulting from lack of maintenance or wear and tear. That’s where American Home Shield comes in. We offer coverage for roof leaks caused by dry rot, broken or missing shingles, standard freezing and thawing cycles, and normal wear and tear, which we define as deterioration to the point of damage that occurs as a result of ordinary use. Typically, on a roof, wear and tear damage is merely the result of exposure to the elements. If you're still unsure of the differences between homeowners insurance and home warranty, see our Home Warranty vs. Home Insurance page.
Some examples of roof leaks that would be covered include:
- A leak caused by normal freezing and thawing cycles (typically at the edges of the roof)
- A leak caused by a failed shingle (or section of shingles) due to normal exposure to the elements
- Leaky flashing surrounding a vent pipe that failed due to years of exposure to the sun
What Specifically is Included in Roof Leak Repair Coverage?
Roof leak repair coverage is available for detached, single-family homes with non-shared roofs, as well as a duplex, triplex, or fourplex where the customer has purchased a home service plan with the roof option on all homes/units within the structure. Roof Leak Repair coverage includes the following:
- Patch or seal flashing
- Replacement of shingles or shakes
- Repair or replacement of tiles
- Repair of nail pops
- Seam repair on flat or rolled roofs
- Repair of underlayment
- Repair of vinyl membrane
Items that are not covered include:
- Clogged gutters
- Roof-mounted installations such as a solar water heater or solar panels
- Roof-penetrating items such as skylights, vents, chimneys, cupolas, and exhaust lines
- Condo or townhouse roofs
- Damage from hail, ice, mud, or wind (typically covered by homeowners insurance)
- Metal or green roofs
- Full roof replacements
All you will pay for a covered repair is the Trade Service Call Fee, which is a fee to have the contractor come to your home to assess the issue and provide service. But, this fee is flexible depending on contract. For more coverage information, please read the Sample Contract, including but not limited to, the “Coverage Overview” and “Limitations and Exclusions” sections.
How to Get Roof Leak Repair Coverage
You can add roof leak repair coverage to your ShieldSilver™ or ShieldGold™ home service plan within the first 60 days of your membership. It is also included in the ShieldPlatinum™ home service plan, which provides our most comprehensive protection with coverage for 23 systems and appliances, plus roof leak repair, as well as more coverage boosts and benefits. You can easily compare our pricing and plans and choose the coverage that best meets your household’s needs and budget. If you are buying or selling a home, our roof leak repair coverage is also available on all real estate plans. To learn more, visit our website or contact your local realtor.
Once you’re covered with an American Home Shield home service plan, you won’t have to worry because the repair process is straightforward and hassle-free. Should you need us, you can start a service request online or by phone and then we'll assign a professional contractor to diagnose your roof leak and repair the covered issue (replacement is only applicable to systems and appliances coverage, not roof leak repair). You’ll receive a follow-up email to make sure the problem was resolved to your satisfaction. It’s that easy!
With American Home Shield, you have peace of mind knowing that your systems, appliances, and roof leak repairs are covered. If you are interested in adding Roof Leak Repair coverage to your current home service plan, you can do so within the first 60 days of your membership by calling 1-888-709-0012.
NOTE: Roof Leak Repair coverage is not available in HI.
AHS assumes no responsibility, and specifically disclaims all liability, for your use of any and all information contained herein.