When to call a Pro
If you’ve tried the steps above and your dishwasher still won’t drain, the problem may be deeper in the system, like a faulty drain pump, a stuck valve assembly, or electrical issues that require a trained professional for a repair.
You should consider calling a repair Pro when:
- The dishwasher makes humming, clicking, or unusual quietness during the drain cycle.
- You’ve checked the filter, hose, and disposal with no improvement.
- Water backs up repeatedly, even after manual draining and cleaning.
- You notice leaks, electrical concerns, or burning smells.
With an American Home Shield® home warranty plan, you can request service from qualified, independent Pros who diagnose and repair covered dishwasher issues. When drainage problems turn into repeat headaches, having experienced help can save both time and stress.
Get your dishwasher back on track
When your dishwasher won’t drain, you don’t have to tackle it alone. With the American Home Shield app, you can request service* in just a few taps and, as a benefit to select plans, you can video chat** with a live repair Expert at no extra cost to help assess or even fix the issue in real time.
And if you’re troubleshooting other household hiccups, the Home Matters blog has you covered, from figuring out what to do when you find standing water in your washing machine and beyond. Don’t Worry. Be Warranty.
*See the plan agreement for coverage details, including service fees, limitations and exclusions. Coverage limits and charges for non-covered items may apply.
**Video chat available as a member benefit with select AHS plans. Video chat hours are from 8AM-9PM CST, 7 days/week. Subject to change.