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American Home Shield

Home Warranty Plans & Coverage

  1. Home Warranty
  2. Coverage
  3. Home Appliance Coverage
  4. Refrigerator Warranty
A woman and girl by an open fridge in a kitchen.

Refrigerators 

A woman and girl by an open fridge in a kitchen.

Refrigerator Warranty Coverage

If there's one appliance in your house you rely on daily, it's your refrigerator. That's why keeping it running properly is a must. Over the course of its life, your refrigerator will probably experience a few problems. Rather than panicking when you discover a covered problem, you can simply use your American Home Shield® home warranty plan. 

American Home Shield will pay up to $2,000 per covered appliance ($4,000 with the ShieldPlatinum™ plan) for access, diagnosis, and repair/replacement per the limitations and exclusions in your plan agreement. 

House

Homeowner Plans

ShieldSilver™
ShieldGold™
ShieldPlatinum™

Shield Silver™

Covers the hardworking basics. ShieldSilver protects parts of 19 major systems to keep your home running.

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What's covered:

  • Heating and AC Systems
  • Electrical Systems
  • Plumbing Systems
  • Up to $5,000 in Coverage for Heating & AC Systems for Repair or Replacement

Member benefits*:

  • Offers for home services such as HVAC Tune-ups**, Rekey and more
  • Partner discounts
Most Popular

Shield Gold™

If more coverage means less worries, ShieldGold is for you. It protects parts of 28 major home systems and appliances in your home.

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What's covered:

  • Heating and AC Systems
  • Electrical Systems
  • Plumbing Systems
  • Kitchen Appliances
  • Laundry Appliances
  • Up to $5,000 in Coverage for Heating and AC Systems for Repair or Replacement
  • Up to $2,000 in Coverage per Appliance for Repair or Replacement

Member benefits*:

  • Offers for home services such as HVAC Tune-ups**, Rekey and more
  • Partner discounts

NEW! Video chat with live repair Experts for real-time help at no extra cost.

Shield Platinum™

Total peace of mind feels good. ShieldPlatinum protects 29 items, including roof leak repair coverage and other member perks like one, free HVAC tune-up.

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What's covered:

  • Heating and AC Systems
  • Electrical Systems
  • Plumbing Systems
  • Kitchen Appliances
  • Laundry Appliances
  • Up to $5,000 in Coverage for Heating and AC Systems for Repair or Replacement 
  • Up to $4,000 in Coverage per Appliance for Repair or Replacement
  • Up to $1,000 in Coverage for Roof Leak Repairs
  • Up to $250 in Coverage for Code Violations, Permits, and Modifications
  • Unlimited AC Refrigerant

Member benefits*:

  • FREE HVAC Tune-up**
  • Offers for home services such as Rekey and more
  • Partner discounts

NEW! Video chat with live repair Experts for real-time help at no extra cost.

See the plan agreement for coverage details, including service fees, limitations and exclusions. Coverage limits and charges for non-covered items may apply.


*Member Benefits: Services offered are an added benefit to AHS members and may be offered by a third party. You will pay the amount shown in conjunction with the offer when you book those services in the AHS app or online via MyAccount. Video chat feature available at no cost and with select plans during normal business hours.


**Heating or Cooling System Tune-ups are available seasonally (spring: AC, fall: heating) and provided by Frontdoor Pro. For license numbers, please visit Frontdoor Pro Licensing Information. Service dates are limited and may vary based on location.

Refrigerator Warranty Coverage Details

Covered:
All components and parts, including:
Water leaks
In-refrigerator icemaker
Water filter
Evaporator fan
Thermostat
Multiple refrigerators
Not Covered:
Free-standing freezers
Free-standing miniature refrigerators
Specialty refrigerators including bar refrigerators and wine chillers, kegerators, and drawer refrigerators

See the plan agreement for coverage details, including service fees, limitations and exclusions. Coverage limits and charges for non-covered items may apply. 

AHS

Refrigerator FAQs

With American Home Shield, all parts and components of your refrigerator are covered. AHS will cover up to $2,000 per covered appliance with our ShieldGold plan and up to $4,000 per covered appliance with the ShieldPlatinum plan.  And, if you have multiple refrigerators, we'll cover them all.

Our ShieldGold and ShieldPlatinum plans cover the parts and components of refrigerators, including water leaks, in-refrigerator icemaker, water filter, evaporator fan, and thermostat. ShieldGold covers up to $2,000 per appliance and ShieldPlatinum covers up to $4,000 per appliance. Please see the coverage details on the page above or the plan agreement for more information on limitations and exclusions.

The standard initial home warranty plan agreement is 13-months, and begins the day after you sign-up.  After the initial agreement, your plan will renew for 12-month terms. You can place your first service request 30 days after you sign up for your plan. 

If we can’t repair your refrigerator, we’ll replace it subject to the limitations and exclusions of your plan agreement and remove the defective item.

Yes, we cover multiples, like your extra fridge! 

You can place your first service request 30 days after you sign up for your plan. Service requests can easily be placed 24/7 online via MyAccount or by calling 1-888-691-2854 during standard business hours to request service.

Several factors affect the lifespan of your refrigerator. If your refrigerator experiences frequent, heavy usage, such as opening and closing the doors often, it can wear out faster. With regular cleaning and maintenance, such as replacing worn-out parts, you can help extend your refrigerator’s life.

The recommended temperature for a refrigerator is between 35- and 38-degrees Fahrenheit. This temperature range is considered safe for storing perishable foods and will help to prevent the growth of harmful bacteria.

Your refrigerator can stop cooling for a variety of reasons, including a malfunctioning condenser fan, faulty thermostat, damaged door gasket, low refrigerant levels, or a malfunctioning compressor. But, with a refrigerator home warranty, a Pro will diagnose and repair the issue for you.

An American Home Shield home warranty covers parts and components, including water leaks, in-refrigerator icemaker, water filter, evaporator fan, thermostat, and multiple refrigerators.

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Other home appliances we cover

We protect the big and little things that keep your home running and humming