How to Transfer Your Utilities When Moving


If you just moved into a new house or apartment, you're probably wondering how to set up utilities like gas, power, and water. Here are some tips on setting up utilities for a new house.  

There’s so much that goes into moving into a new home. Getting together moving supplies, packing up your stuff, donating or selling things you don’t want to take with you, scheduling movers, forwarding your mail, and of course, setting up utilities in your new place. It can be helpful to streamline the process so you can get comfortable in your new home right away.  

If it's your first move, you might be wondering how to set up new homeowner utilities or what utilities to turn on when moving. American Home Shield is here to help. Reading our tips for moving into a new home can help you be proactive about starting your utilities in your new home. Here is a handy checklist on transferring utilities while moving so that you won’t be sitting in your fabulous new digs with no power or water. 

Does your homeowners association offer cover utilities? 

If your new community has a homeowners association (HOA), it might cover some basic utility services, like water and sewage, trash collection, and gas. Check with your HOA about any utility services covered by your fees before you contact service providers directly. You may be able to pay your bills for multiple utilities to your HOA and save yourself some time. 

What utilities do you need to switch over to your new home? 

Some utilities to turn on when moving are cable TV and internet, water and sewer, trash pickup, gas, and electricity. If you still use a landline phone, you’ll want to add it to the list as well.  

Cable and internet, gas, and electricity are usually run by public or private companies, but water and sewage and trash collection will be managed by your municipality, so you’ll need to set this up with the city. 

If you’re moving utilities within the same city or neighborhood, you might already have all your utility providers’ information. But if you’re moving farther away, or if this will be your first move, you may want to research utility providers to find the best deal for all your needs. Write down all of your utility providers’ contact information—phone numbers and websites—in a master list, and make a note of the links to get started as a new customer or to continue coverage as an existing customer. Each provider most likely will have tips on how to set up utilities. 

While you’re setting up your utilities, don’t forget to update your address. Now would be a good time to update any other bills you have as well, like your cell phone. Check off each utility provider as you get them set up. 

When to switch utilities when moving? 

It’s a good idea to give providers at least a few weeks’ notice that you’re switching utilities when moving, or ideally as soon as you know exactly when you’re going to make the switch. 

Some providers may be able to turn on your service remotely, or at least without bothering you. Others, like your internet or cable companies, might need you to be present to let a technician into the house.  

Calling early gives you more flexibility to set up a service appointment and helps ensure that starting utilities in your new home will go smoothly. Besides, the earlier you can check things off on your new homeowner checklist, the better. This will make the move-in process less stressful.  

How do you ask about any outstanding bills? 

When calling to ask about how to set up utilities with a new provider or at a new address, make sure to ask if you have any overdue or outstanding bills.  

Pay them off to protect your credit rating, get the lowest deposit rates from utility providers, and avoid any interruptions in service. Any overdue bills that you have with a utility service provider could come back to bite you in the form of larger deposits to start service, dings to your credit, or even denial of service at a new address.  

How to know when to turn off utilities when moving? 


When moving utilities, alert your service provider as far in advance as you can—but at least 48 hours before moving. You can note your preferred shut-off date at this time.  

Before you move out of your current home, be sure to get a final reading of the water, electric, and gas meters. Keep records of these readings to compare with any final bills you might receive and to bolster your case should you need to dispute an unexpected utility bill from your old address.  

When making the exciting transition into a new living space, don’t forget about home protection with an American Home Shield® home warranty plan for home buyers, which can help protect you from the costs of covered expenses, like problems with your new heater or fridge. 

Along with home protection, we also offer practical tips, like how to transfer utilities when moving and questions to ask when hiring professional movers (for when bribing your friends with pizza is no longer cutting it). We’re here to provide peace of mind with a home warranty and exceptional homeowner resources.

AHS assumes no responsibility, and specifically disclaims all liability, for your use of any and all information contained herein.

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