Where Do I Find My Home Warranty Information?

If you’re wondering, “Do I have a home warranty, and where do I find the details?” you’re not alone. Whether you bought a plan yourself, had it included in your home purchase, or inherited coverage from the previous owner, the information is usually easy to locate once you know where to look.

This guide walks you through the most common places to find your warranty details, what to do if paperwork is missing, and how having an American Home Shield® home warranty makes accessing your coverage information easy.

Why your home warranty details matter

When something in your home breaks down, your warranty details help you understand what’s covered and what kind of service you can request. Things like your coverage dates, plan type, and included systems or appliances give you a clearer picture of whether a repair or replacement falls under your home warranty plan.

Knowing where to find home warranty information can help you avoid delays, confusion, or surprise out-of-pocket costs. Having your paperwork handy means you can get your home back on track more quickly.

Common places to look for your home warranty info

If you’re asking yourself, “Do I have a home warranty?” the good news is that your plan details are usually close at hand. Here are some of the most common places to check:

• Welcome packet or confirmation email: If you purchased coverage directly, your provider likely sent a welcome letter or email with your plan agreement information.

  
  
• Real estate closing documents: Home warranties are often included in the paperwork when you buy or sell a house. If your coverage was arranged at closing, check your settlement documents.

  
  
• Digital portals or mobile apps: Many companies offer online portals or mobile apps where you can easily access your plan details, look up your home warranty service agreement information, and even request service.

If you’re still struggling to find the information, just hold tight as we explore more ways to figure out how to find your home warranty in the next sections.

What to do when the paperwork is missing

If you’ve checked your files and still can’t find your warranty documents, don’t panic. There are a few other ways to track down your coverage. A good starting point is the title company you worked with during closing. They often keep a copy of the home warranty plan agreement if one was included in the sale.

You can also try looking up your home warranty by contacting your real estate agent, who may have records from the transaction. If you’re still unsure and wondering “How do I know if I have home warranty coverage?” the fastest solution is to reach out directly to the company you believe provided the coverage.

How to find your American Home Shield home warranty information

If you’re an AHS member, you have several simple ways to get your plan details right when you need them:

• MyAccount: Log into MyAccount to view your plan agreement, coverage dates, and covered items.

  
  
• AHS Mobile App: From the AHS app, click the menu button in the top right corner and find the “My Service Plan” option to view your plan agreement details. Check out our blog for more tips on getting started with the AHS app.

  
  
• Call: If you’d rather talk to someone directly, call American Home Shield at 1-800-858-1922. An agent can confirm your coverage and help you with the next steps.

Once you know where you can find your home warranty information, it’s easy to start managing your plan with confidence.

How to use your home warranty

Once you’ve located your warranty details, putting them to work is simple. With American Home Shield, you can schedule a service request in just a few steps:

1. Log into MyAccount, open the AHS mobile app, or call AHS support.

   
   
2. Select the covered item that needs service and describe the issue.

   
   
3. Pay your service fee.
   
   
4. A qualified, independent repair Pro will be assigned and contact you within 48 hours to schedule an appointment.

Knowing where to find your home warranty information and what’s included helps you get the most out of your plan. AHS makes it so easy to get help, you’ll never find yourself asking “How do I know if I have home warranty coverage?” Your plan clearly shows what’s covered and how to request service when needed.

Don’t Worry. Be Warranty.

Figuring out how to know if you have a home warranty and then using it doesn’t need to be complicated. By keeping your information handy—and knowing how to access it online or through support—you’ll be ready whenever life throws an unexpected covered home repair your way. And with American Home Shield, you won’t just get coverage.* You’ll have the confidence knowing someone’s in your corner when breakdowns happen.

*See the plan agreement for coverage details, including service fees, limitations and exclusions. Coverage limits and charges for non-covered items may apply.

AHS assumes no responsibility, and specifically disclaims all liability, for your use of any and all information contained herein.