Covered breakdowns aren’t as scary when you have a plan.
Fun Fact:
Erick is a family man with 2 sons and another baby boy on the way
With over 16 years of plumbing experience, Erick brings a love of the trade and a people-first approach to his work. He got his start by learning from his father, a Master Plumber who owned a plumbing company. Erick kept up the family tradition by becoming a plumber himself, earning his New Jersey Master Plumber license.
Erick considers himself a big “people person” and has both a knack for communicating with customers and a great mind for problem-solving. One of his more memorable experiences from his career was working with his dad on an 11-bathroom house, full of cast iron waste and many complex systems. He feels lucky to have gotten the opportunity to learn on the job from his dad and obtain such valuable skills.
As an AHS video call Technician, Erick has had many notable interactions. He loves it when he’s able to help homeowners solve their problems in real time, saving them the need to place an in-person request. He also feels like these types of calls give members the experience to learn about an issue that could potentially help them down the road. According to Erick “there’s nothing better than a call that ends with a fixed problem and a smiling, thankful member.”
When he’s not helping homeowners over video call, Erick loves fishing, reading, playing basketball and spending time with his family and sons. His advice for DIY’ers? Do your research before you start. Learning about the system you’re working on and the right safety precautions can keep you from getting in over your head.
If plumbing issues have you feeling drained, AHS video call Technicians like Erick can help you get things back on track. You may even learn something new along the way!
With decades of experience under their toolbelts, our team of repair Experts can help with plumbing, electrical, HVAC, appliance and other general repair issues. They’ll assess the problem, help you fix it in real time, or confirm when it’s time to make a service request for an in-person Pro—all via the AHS app.
*Video chat available as a member benefit with select AHS plans. Video chat hours are from 8AM-9PM CST, 7 days/week. Subject to change.