Real Estate Warranty Additional Services | AHS

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We're not just another home warranty company.

We're always looking for ways to add value to our plans. That's why we're including services that can help your clients settle into their new home more easily.

Additional Services

  • Rekey Service
    How does Rekey work? Easy. It's just like requesting service.
    1. The homeowner closes on their new home and contacts AHS® by calling 800.735.4663 or logging into MyAccount to schedule service.
    2. Your clients only pay the Trade Service Call Fee associated with their home warranty.
    3. We'll send out a service professional to rekey up to 6 keyholes for exterior hinged doors and provide 4 identical keys.
    It's that simple. Extra coverage. No extra cost.
    Rekey covers up to 6 keyholes, including delivery of a total of 4 identical kepys, on previously installed and properly functioning non-electronic door knobs and/or deadbolts for the hinged doors accessing the structural walls of your clients covered residential property. Your client is responsible for payment of their Trade Service Call Fee and the cost of any additional services provided. A separate Trade Service Call Fee applies for each unit of any covered multi-unit property. Limitations and exclusions apply. See Agreement for details. Rekey is not included in the seller coverage option. For buyer use only.
  • Pre-season Tune-up
    HVAC Pre-season Tune-ups
    Select American Home Shield® approved service contractors are offering limited-time pre-season HVAC tune-ups each fall and spring for one unit for $75.*
    Should a covered issue be found that requires repair, our clients will simply pay their standard Trade Service Call Fee, subject to limitations and exclusions under your American Home Shield Agreement.
    This thorough tune-up will be performed by a qualified technician who will:
    • Calibrate the thermostat
    • Test the temperature split
    • Check refrigerant levels and system pressures
    • Perform amp draw on condenser motor
    • Check the evaporator motor and compressor
    • Rinse the condenser coils
    • Check the condensate lines
    • Clean or replace filters (owner supplied)
    • Tighten and clean the electrical connections
    • Inspect the contactors
    • Test capacitors and check A/C operations
    • Test safety switches and limit switches
    PLEASE NOTE, your client is responsible for any cost associated with any problems not covered under their home warranty agreement. In addition, the following are not covered as part of the tune-up:
    • Filters
    • Clearing of condensate line stoppages
    • Recharging of refrigerant
    • Evaporator/indoor coil cleaning, including acid cleaning
    • Cleaning or unclogging services required to correct problems related to the lack of manufacturer recommended maintenance (filters must be replaced monthly)
    • Geothermal systems, ductless mini-split systems, boilers, and oil furnaces
    • Rooftop units
    All other American Home Shield Agreement limitations and exclusions apply.

    Your clients can schedule their tune-up by logging into MyAccount or by calling 866.270.3847.

    *for the cost of $75 (plus any applicable sales tax), an American Home Shield approved service contractor will perform a Pre-season A/C System Tune-up on one unit during the months of March through May. Service dates are limited and may vary based upon location and technician availibility. The fee for tune-ups must be paid at the time of service request. If a service request involves multiple units, a separate fee is due for each unit receiving the tune-up. If the contractor finds a covered problem, the Trade Service Call Fee will be due at the time the repair is made. The agreement holder is responsible for any cost associated with any problems not subject to coverage under the American Home Shield Agreement. Heating systems are not eligible for the tune-up during the spring season. Units must be located on or near the ground to be elligible for the tune-up. The Pre-season A/C System Tune-up is not included in the Seller Coverage Option. For buyer use only.
  • Electronics Plan by Asurion®
    Electronics Plan by Asurion
    American Home Shield is constantly looking to develop new ways to reduce hassles and help protect buyers' budgets and homes. For the first time ever, an Electronics Plan can be added to any buyer American Home Shield Real Estate Home Warranty.
    What's covered?
    The Electronics Plan, when added to an American Home Shield Real Estate Home Warranty, will offer your buyers' protection for their computer and home entertainment products that goes above and beyond individual extended and manufacturer's warranties.
    Be sure your buyers' favorite electronics are protected so they can enjoy them with their family and friends. If their covered product fails, we'll repair it, replace it, or reimburse them for it (at fair market value).
    Covered Electronic Products Include:
    • Smart Home Products
    • LCD, Plasma, and LED TVs
    • Laptops
    • Tablets
    • Gaming Systems
    • Desktop Speakers
    • Home Theater Systems
    • Printers
    • Desktops
    • Home Routers
    • Mouse and Keyboards
    • And More!
    Plan Coverage Includes*:
    • Unlimited number of new and existing eligible electronics
    • Mechanical and electrical failures due to normal wear & tear
    • Power surge protection
    • Defects in workmanship and materials
    • One laptop batter replacement annually
    Eligibility The Electronics Protection Plan is available in all states except for Alaska and New York

    Once purchased, please direct your buyers to schedule service by contacting Asurion directly at 844.233.9787.

    Terms and Conditions
    Real Estate Customers Terms and Conditions
    Non-Real Estate Customers Terms and Conditions

    *Limitations and exclusions apply. See terms and conditions for full coverage details.
  • HelloTech TV Installation
    Exclusive, Limited Time Offer
    Professional HelloTech TV Installation
    HelloTech does the set up so your customers can sit back and relax. During the installation visit, a tech will use your customer's bracket, or help them purchase one that suits their needs.
    They'll install the bracket, mount the TV and have things up and running in about an hour. HelloTech will also connect the TV to Wi-Fi and set up their SmartTV apps. They go above and beyond to ensure that your customer's TV viewing experience is the best it can be.
    In addition to TV Mounting, HelloTech also offers other services that range from $75 to $99 per service** such as: Hook up for Smart Devices, TV, Audio or Video Devices Set up for Universal Remote or New Wi-Fi Connection
    Eligibility
    As of today, HelloTech TV Mounting is available in the following states only
    • Alabama
    • Arkansas
    • Arizona
    • California
    • Colorado
    • Delaware
    • Florida
    • Georgia
    • Illinois
    • Indiana
    • Kansas
    • Kentucky
    • Louisiana
    • Maryland
    • Michigan
    • Missouri
    • New Jersey
    • Nevada
    • North Carolina
    • Ohio
    • Oklahoma
    • Oregon
    • Pennsylvania
    • South Carolina
    • Tennessee
    • Texas
    • Virginia
    • Washington

    Your clients can visit hellotech.com/ahs or call 805.883.6247 to set up installation today.

    *Special pricing for TVs 60 inches or smaller, to be mounted onto drywall backed by wooden studs. Mounting brackets not included. Additional charges for different surfaces, metal studs and TVs larger than 60 inches. Not available in all states. The professional HelloTech TV installation is not included in the Seller Coverage Option. For buyer use only. Additional limitations and exclusions apply.

    **Additional services are not subject to the special discounted rate.
  • Pest Control by Terminix®
    Exclusive Discount
    Pest Control by Terminix
    For a special one-time rate of $75*, a Terminix technician will inspect and treat the full exterior of your client's home and any accessible areas of the interior of the home as deemed necessary, in accordance with applicable pest control laws and regulations.
    Covered Pests Included
    • Cockroaches
    • Silverfish
    • Clothes moths
    • Non-venomous spiders
    • Scorpions
    • Centipedes
    • Millipedes
    • Earwigs
    • House crickets
    • Paper wasps
    • "House" ants
    Non-covered Pests Include
    • German cockroaches
    • Mice and rats
    • Ticks, fleas, and bed bugs
    • Termites and any other wood destroying organisms
    • Fire ants, pharaoh ants, carpemter ants, and tawny crazy ants
    • Black widow spiders, brown widow spiders, and brown recluse spiders
    Eligibility
    As of today, this offer is available in select markets in Florida, Georgia, Maryland and Ohio

    Your clients can schedule their Terminix Pest Control Service or learn more by visiting ahs.com/pest

    Limitations and exclusions apply. Not included in the Seller Coverage Option. For Buyer use only.


    *Pest control coverage is provided by participating licensed structural pest control companies. Upon the request, a licensed pest control company selected by AHS® will (1) inspect, and (2) treat the full exterior of the home and any accessible areas of the interior of the home as the pest control company determines necessary, in accordance with applicable pest control laws and regulations, at a cost to the customer of $75.00 (the "Pest Control Fee"), due before inspection.
    The customer may receive additional necessary treatments for Covered Pest(s) at no extra charge for thirty (30) days after the initial treatment (each a "Retreatment"). If the customer makes a Retreatment request and the pest control company determines upon arrival that no Retreatment is necessary or that the customer has called about non-Covered Pests, the customer will owe another Pest Control Fee. At the customer's request, the licensed pest control company will prepare an estimate for the treatment of non-Covered Pests at an additional charge. After such thirty (30) day period following the initial treatment, additional inspections and treatments requested will require payment of another Pest Control Fee.
  • Roof Rx® Coverage
    Roof Coverage Option by Roof RX
    Exclusive offer by Roof Rx to American Home Shield customers. Lack of proper maintenance is a common cause of roof leaks. Roof Rx Coverage is designed to prevent roof leaks and ensure one of the largest components of your clients' home is protected.
    What's included?
    • One (1) roof maintenance vist per Agreement year
    • $1000 coverage per leak occurrence; up to $5000 aggregate leak coverage per contract term
    • Comprehensive roof leak coverage including component coverage for:
      • Repair or replacement of metal flashings
      • Missing or broken shingles, tiles, shakes, or flat roof materials
      • Repair or replacement of underlayment and felt
      • Broken or open pipe seals and vents
    Preventative Maintenance Options
    Roof Rx offers one (1) roof maintenance service per Agreement term up to $199.
    Service performed include:*
    • Sealing of up to 6 pipe/vents or flashings or
    • Removal of up to 30 pounds of rooftop debris or
    • Cleaning of up to 65 linear feet of 1st story rain gutters


    *determined by Roof Rx technician
    Eligibility
    As of today, the Roof Coverage Option is available in the following states only.
    • California
    • Nevada
    • Oregon

    For only $150, add the Total Roof Warranty option to your client's AHS Home Warranty by visiting pro.ahs.com.

    Once purchased, your clients can call Roof Rx at 800.676.8490 with Roof Coverage questions or to schedule their preventative maintenance visit or other services.

    Note: All roof related coverage and services are provided by and the sole responsibility of Roof Rx.