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Limits And Exclusions
While all home warranties have limits and exclusions, we're proud of how much coverage we offer and the overall value we provide. American Home Shield covers major components of up to 21 home systems and appliances - including 11 fully covered items. We cover normal wear and tear malfunctions during the contract term. This includes malfunctions of covered items resulting from the following situations prior to and during the contract term:
- Insufficient maintenance, rust, corrosion, or sediment.
- Improper installations, repairs, or modifications.
- Mismatched systems where the indoor and outdoor units were not properly matched to each other in capacity or efficiency for proper operation.
- Undetectable pre-existing conditions which are defects or mechanical failures that could not have been detected by a visual inspection and/or simple mechanical test. A visual inspection of the covered item verifies that it appears structurally intact and without damage or missing parts that would indicate inoperability. A simple mechanical test is defined as turning the item on and off to ensure that it is operational. While turned on, the item should operate without causing damage, irregular sounds, smoke, or other abnormal outcomes.
We will not repair or replace malfunctions covered by a manufacturer, distributor, builder, or an extended warranty.
Coverage is for owned or rented residential property, not commercial property or premises converted into a business.
Please review our Sample
Contract for all limits and exclusions under our contract and
for each covered item.
Flexible plans and pricing to fit your budget.
over 70% of customers choose
Combo Plan
The Combo Plan combines the Systems Plan and Appliances Plan to give you the most comprehensive coverage at the best price.
*Over the cost of purchasing both Systems and Appliances Plans separately.
SAVE
30%
OR MORE*
Appliances Plan
10 appliances, including refrigerators, washers, dryers, ovens, cooktops and more.
Systems Plan
11 of your home's major systems, including plumbing, HVAC, electrical and more.
Build Your Own Plan
Our most flexible plan lets you cover the systems and appliances that are most important to you.
over 70% of customers choose
over 70% of customers choose
Combo Plan™
The Combo Plan combines the System Plan and Appliances Plan to give you the most comprehensive coverage at the best price.
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View Covered Items
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Air Conditioning and DuctworkCoverage highlights: We do not ask for maintenance records from past A/C repairs. We do not have a dollar limit on covered components of non-geothermal A/C repairs.
Our warranty covers components and parts of the following types of air conditioning systems:
Ducted central electric split and package unitsGeothermalWall air conditionersMini-splitsDuring an Agreement Term, AHS will pay for access, diagnosis, and replacement related to necessary or required Heating and Air Conditioning system efficiency and other upgrades except: (1) costs associated with plenums and refrigerant line sets and (2) any other Heating and Air Conditioning-specific limitations and exclusions in your Agreement. A "necessary or required upgrade" is a replacement improving manufacturer specification energy efficiency or system performance due to circumstances beyond the control of you or AHS (such as inability to obtain parts/equipment or government mandated system modifications).We cover all the following parts of your air conditioning ductwork:
PlenumsDampersDamper-only controlsLeaks or breaks in ductwork (sheet metal, duct board, and flex duct including vapor barrier) from heating and/or air conditioning unit(s) including registers or grillsWe don't cover:
Outside or underground piping, well pump, and well pump components for geothermal and/or water source heat pumpWindow unitsWater towersChillersChiller componentsWater linesLegally mandated diagnostic testing when replacing heating or cooling equipment.Certain air conditioning systems have their coverage limited to $1,500. This limitation only applies to the access, diagnosis, and repair or replacement of any geothermal and/or water source heat pumps, glycol, hot water, or steam circulating systems. In certain circumstances, ductwork coverage may be to $1,000. For more details, please read the "Air Conditioning and Heating Note" in the sample contract.Note
We'll pay up to $10/pound per occurrence for refrigerant. You'll be responsible for paying anything beyond $10/pound per occurrence for refrigerant.Besides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.Air Conditioner Home Warranty Coverage
*Repair/Replacement costs are average U.S. costs as reported in A Study of Homeowners’ Appliance and Home Systems Service Experiences, a nationwide survey of homeowners conducted in 2017 by Decision Analyst for American Home Shield. Further reproduction or use is expressly prohibited. -
Heating and DuctworkCoverage highlights:
Our warranty covers components and parts of the following types of heating systems:
Forced air (gas, electric, oil)GeothermalWall mounted heatersFloor furnacesPackage unitsHeat pumpsHot water or steam circulating heatElectric baseboardRoom heatersCable heat (if it's the main source of heat to your home or room)During an Agreement Term, AHS will pay for access, diagnosis, and replacement related to necessary or required Heating and Air Conditioning system efficiency and other upgrades except: (1) costs associated with plenums and refrigerant line sets and (2) any other Heating and Air Conditioning-specific limitations and exclusions in your Agreement. A "necessary or required upgrade" is a replacement improving manufacturer specification energy efficiency or system performance due to circumstances beyond the control of you or AHS (such as inability to obtain parts/equipment or government mandated system modifications).We cover the following parts of your heating ductwork:
PlenumsDampersDamper-only controlsLeaks or breaks in ductwork (sheet metal, duct board, and flex duct including vapor barrier) from heating and/or air conditioning unit(s), including registers or grillsWe don't cover:
Outside or underground piping, well pump, and well pump components for geothermal and/or water source heat pumpFuel storage tanksPortable unitsFireplace grain, pellet, or wood heating units (even if it's the only source of heating)Legally mandated diagnostic testing when replacing heating or cooling equipment.Note
We'll pay up to $10/pound per occurrence for refrigerant. You'll be responsible for paying anything beyond $10/pound per occurence for refrigerant.Besides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.Heating Home Warranty Coverage
*Repair/Replacement costs are average U.S. costs as reported in A Study of Homeowners’ Appliance and Home Systems Service Experiences, a nationwide survey of homeowners conducted in 2017 by Decision Analyst for American Home Shield. Further reproduction or use is expressly prohibited. -
ElectricalCoverage highlights:
Our warranty covers components and parts of your electrical system, including:
Direct Current (D.C.) wiringLighting fixturesBuilt-in exhaust/vent/attic fansWe don't cover:
Audio/Video/Computer/Intercom/Alarm or Security Wiring or CableTelephone wiringFace platesCircuit overloadBesides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections. -
DoorbellsCoverage highlights:
Covered:
We cover all of the parts and components of your doorbell system, unless the doorbell is part of an intercom system.Not covered:
N/ABesides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections. -
Smoke DetectorsCoverage highlights:
Covered:
We cover both battery-operated and hard-wired smoke detectors.Not covered:
N/ABesides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections. -
Ceiling FansCoverage highlights:
Covered:
Our warranties cover all of the parts and components of ceiling fans.Not covered:
N/ABesides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections. -
Plumbing (including stoppages)Coverage highlights:
Our warranty covers components and parts of the following types of your home's plumbing:
Water, drain, gas, waste or vent line leaks and breaksToilets and related mechanismsToilet wax ring sealsFaucetsShower headsShower armsValves for shower, tub and diverterAngle stopsRisers and gate valves (we use similar finishes and styles when a replacement is necessary)Hose bibsBasket strainersPermanently installed sump pumps (ground water only)Built-in bathtub whirlpool motor, pump, and air switch assembliesPressure regulatorsExpansion tanksSewage ejector pump (septic system sewage ejector pumps are not covered unless you purchase certain optional coverage.)Clearing sink, bathtub, shower, and toilet stoppagesClearing mainline drain and sewer stoppages through an accessible cleanout up to 100 feet from an access pointClearing lateral drain line stoppages up to 100 feet from an access point including accessible cleanout, p-trap, drain or overflow access pointsWe don't cover:
Stoppages caused by collapsed, damaged or broken drain, vent or sewer lines outside your home's main foundationWhen your lines are broken, infiltrated or stopped by roots or foreign objects - even if they're within your home's main foundationBathtubsSinksShowersShower enclosures and base pansToilet lids and seatsJetsCaulking or groutingSeptic tanksWater filtration/purification systemHolding or storage tanksSaunas or steam roomsCosts needed to locate or access cleanouts that can't be found or are inaccessible, or to install cleanoutsAccess through roof ventsNote
If your covered repairs requires access to your plumbing, we'll provide the access, but only through unobstructed walls, ceilings or floors, and then we'll return your access openings to a rough finish. If your plumbing can only be accessed through a concrete floor, wall or ceiling, we'll pay up to $1,000 (per contract term) for access, diagnosis, repair, or replacement of such plumbing, including returning access openings to a rough finish. You'll be responsible for paying any costs beyond $1,000.Besides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections. -
Water HeatersCoverage highlights:
Covered:
We cover the repair or replacement of components and parts of water heaters, including tankless water heaters and circulating pumps that malfunction due to certain causes, such as, normal wear and tear.Not covered:
Auxiliary holding or storage tanksNoiseFuel storage tanks and energy conservation unitsBesides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections. -
Garbage DisposalsCoverage highlights:
Covered:
We cover all components and parts of garbage disposals.Not covered:
N/ABesides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections. -
Instant Hot/Cold Water DispensersCoverage highlights:
Covered:
We cover all components and parts of hot/cold water dispensers.Not covered:
N/ABesides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections. -
Central VacuumsCoverage highlights:
Covered:
We cover the repair or replacement of components and parts of your central vacuum that malfunction due to certain causes, such as normal wear and tear.Not covered:
Removable hoses and accessoriesThe cost of accessing and closing floors, walls and ceilings when locating or repairing a malfunctionBesides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections. -
Re-KeyRe-key is only available in the following states at this time: Arizona (AZ), California (CA), Florida (FL), Nevada (NV), and Texas (TX).
Coverage highlights:Covered:
Re-key up to 6 keyholes, including delivery of a total of 4 identical keys, on previously installed and properly functioning non-electronic door knobs and/or deadbolts for the hinged doors accessing the structural walls of your covered residential property.Not covered:
Replacement of deadbolts, knobs or associated hardware – Garage door openers – Broken or damaged locks – Padlocks – Skeleton locks and keys – Window, file cabinet, safe, desk or mailbox locks – Any other services provided by locksmith.
A separate trade service call fee applies for each unit of any covered multi-unit property.Besides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.
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Refrigerators
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Ranges/Ovens/CooktopsCoverage highlights:
Covered:
We cover all parts and components of ranges, ovens and cooktops.Not covered:
N/ABesides the specific terms listed here, your coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.Oven & Cooktop Range Home Warranty Coverage*Repair/Replacement costs are average U.S. costs as reported in A Study of Homeowners' Appliance and Home Systems Service Experiences, a nationwide survey of homeowners conducted in 2017 by Decision Analyst for American Home Shield. Further reproduction or use is expressly prohibited. -
Clothes WashersCoverage highlights:
Covered:
We cover all components and parts of clothes washers.Not covered:
N/ABesides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.Clothes Washers Warranty*Repair/Replacement costs are average U.S. costs as reported in A Study of Homeowners' Appliance and Home Systems Service Experiences, a nationwide survey of homeowners conducted in 2017 by Decision Analyst for American Home Shield. Further reproduction or use is expressly prohibited. -
Clothes DryersCoverage highlights:
Covered:
We cover all components and parts of clothes dryers.Not covered:
N/ABesides the specific terms listed here, your coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.Clothes Dryer Home Warranty Coverage*As reported in A Study of Homeowners' Appliance and Home Systems Service Experiences, a nationwide survey of homeowners conducted in 2014 by Decision Analyst for American Home Shield. Further reproduction is expressly prohibited. -
DishwashersCoverage highlights:
Covered:
We cover all components and parts of dishwashers.Not covered:
N/ABesides the specific terms listed here, your coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections. -
Built-in Microwave OvensCoverage highlights:
Covered:
We cover all parts and components of built-in microwave ovens.Not covered:
N/ABesides the specific terms listed here, your coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections. -
Trash CompactorsCoverage highlights:
Covered:
We cover all parts and components of trash compactors.Not covered:
N/ABesides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections. -
Freestanding Ice MakersCoverage highlights:
Covered:
We cover all parts and components of free standing ice makers.Not covered:
N/ABesides the specific terms listed here, your coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections. -
Garage Door OpenersCoverage highlights:
Covered:
We cover all parts and components of garage door openers, except:Not covered:
Garage doorsGarage door track assembliesBesides the specific terms listed here, your coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections. -
Built-in Food CentersCoverage highlights:
Covered:
We cover all parts and components of your built-in food center, except:Not covered:
Any removable accessories.Besides the specific terms listed here, your coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.
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Appliances Plan™
10 appliances, including refrigerators, washers, dryers, overns, cooktops and more.
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View Covered Items
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Refrigerators
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Ranges/Ovens/CooktopsCoverage highlights:
Covered:
We cover all parts and components of ranges, ovens and cooktops.Not covered:
N/ABesides the specific terms listed here, your coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.Oven & Cooktop Range Home Warranty Coverage*Repair/Replacement costs are average U.S. costs as reported in A Study of Homeowners' Appliance and Home Systems Service Experiences, a nationwide survey of homeowners conducted in 2017 by Decision Analyst for American Home Shield. Further reproduction or use is expressly prohibited. -
Clothes WashersCoverage highlights:
Covered:
We cover all components and parts of clothes washers.Not covered:
N/ABesides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.Clothes Washers Warranty*Repair/Replacement costs are average U.S. costs as reported in A Study of Homeowners' Appliance and Home Systems Service Experiences, a nationwide survey of homeowners conducted in 2017 by Decision Analyst for American Home Shield. Further reproduction or use is expressly prohibited. -
Clothes DryersCoverage highlights:
Covered:
We cover all components and parts of clothes dryers.Not covered:
N/ABesides the specific terms listed here, your coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.Clothes Dryer Home Warranty Coverage*As reported in A Study of Homeowners' Appliance and Home Systems Service Experiences, a nationwide survey of homeowners conducted in 2014 by Decision Analyst for American Home Shield. Further reproduction is expressly prohibited. -
DishwashersCoverage highlights:
Covered:
We cover all components and parts of dishwashers.Not covered:
N/ABesides the specific terms listed here, your coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections. -
Built-in Microwave OvensCoverage highlights:
Covered:
We cover all parts and components of built-in microwave ovens.Not covered:
N/ABesides the specific terms listed here, your coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections. -
Trash CompactorsCoverage highlights:
Covered:
We cover all parts and components of trash compactors.Not covered:
N/ABesides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections. -
Freestanding Ice MakersCoverage highlights:
Covered:
We cover all parts and components of free standing ice makers.Not covered:
N/ABesides the specific terms listed here, your coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections. -
Garage Door OpenersCoverage highlights:
Covered:
We cover all parts and components of garage door openers, except:Not covered:
Garage doorsGarage door track assembliesBesides the specific terms listed here, your coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections. -
Built-in Food CentersCoverage highlights:
Covered:
We cover all parts and components of your built-in food center, except:Not covered:
Any removable accessories.Besides the specific terms listed here, your coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.
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Systems Plan™
11 of your home's major systems, including plumbing, HVAC, electrical and more.
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View Covered Items
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Air Conditioning and DuctworkCoverage highlights: We do not ask for maintenance records from past A/C repairs. We do not have a dollar limit on covered components of non-geothermal A/C repairs.
Our warranty covers components and parts of the following types of air conditioning systems:
Ducted central electric split and package unitsGeothermalWall air conditionersMini-splitsDuring an Agreement Term, AHS will pay for access, diagnosis, and replacement related to necessary or required Heating and Air Conditioning system efficiency and other upgrades except: (1) costs associated with plenums and refrigerant line sets and (2) any other Heating and Air Conditioning-specific limitations and exclusions in your Agreement. A "necessary or required upgrade" is a replacement improving manufacturer specification energy efficiency or system performance due to circumstances beyond the control of you or AHS (such as inability to obtain parts/equipment or government mandated system modifications).We cover all the following parts of your air conditioning ductwork:
PlenumsDampersDamper-only controlsLeaks or breaks in ductwork (sheet metal, duct board, and flex duct including vapor barrier) from heating and/or air conditioning unit(s) including registers or grillsWe don't cover:
Outside or underground piping, well pump, and well pump components for geothermal and/or water source heat pumpWindow unitsWater towersChillersChiller componentsWater linesLegally mandated diagnostic testing when replacing heating or cooling equipment.Certain air conditioning systems have their coverage limited to $1,500. This limitation only applies to the access, diagnosis, and repair or replacement of any geothermal and/or water source heat pumps, glycol, hot water, or steam circulating systems. In certain circumstances, ductwork coverage may be to $1,000. For more details, please read the "Air Conditioning and Heating Note" in the sample contract.Note
We'll pay up to $10/pound per occurrence for refrigerant. You'll be responsible for paying anything beyond $10/pound per occurrence for refrigerant.Besides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.Air Conditioner Home Warranty Coverage
*Repair/Replacement costs are average U.S. costs as reported in A Study of Homeowners’ Appliance and Home Systems Service Experiences, a nationwide survey of homeowners conducted in 2017 by Decision Analyst for American Home Shield. Further reproduction or use is expressly prohibited. -
Heating and DuctworkCoverage highlights:
Our warranty covers components and parts of the following types of heating systems:
Forced air (gas, electric, oil)GeothermalWall mounted heatersFloor furnacesPackage unitsHeat pumpsHot water or steam circulating heatElectric baseboardRoom heatersCable heat (if it's the main source of heat to your home or room)During an Agreement Term, AHS will pay for access, diagnosis, and replacement related to necessary or required Heating and Air Conditioning system efficiency and other upgrades except: (1) costs associated with plenums and refrigerant line sets and (2) any other Heating and Air Conditioning-specific limitations and exclusions in your Agreement. A "necessary or required upgrade" is a replacement improving manufacturer specification energy efficiency or system performance due to circumstances beyond the control of you or AHS (such as inability to obtain parts/equipment or government mandated system modifications).We cover the following parts of your heating ductwork:
PlenumsDampersDamper-only controlsLeaks or breaks in ductwork (sheet metal, duct board, and flex duct including vapor barrier) from heating and/or air conditioning unit(s), including registers or grillsWe don't cover:
Outside or underground piping, well pump, and well pump components for geothermal and/or water source heat pumpFuel storage tanksPortable unitsFireplace grain, pellet, or wood heating units (even if it's the only source of heating)Legally mandated diagnostic testing when replacing heating or cooling equipment.Note
We'll pay up to $10/pound per occurrence for refrigerant. You'll be responsible for paying anything beyond $10/pound per occurence for refrigerant.Besides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.Heating Home Warranty Coverage
*Repair/Replacement costs are average U.S. costs as reported in A Study of Homeowners’ Appliance and Home Systems Service Experiences, a nationwide survey of homeowners conducted in 2017 by Decision Analyst for American Home Shield. Further reproduction or use is expressly prohibited. -
ElectricalCoverage highlights:
Our warranty covers components and parts of your electrical system, including:
Direct Current (D.C.) wiringLighting fixturesBuilt-in exhaust/vent/attic fansWe don't cover:
Audio/Video/Computer/Intercom/Alarm or Security Wiring or CableTelephone wiringFace platesCircuit overloadBesides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections. -
DoorbellsCoverage highlights:
Covered:
We cover all of the parts and components of your doorbell system, unless the doorbell is part of an intercom system.Not covered:
N/ABesides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections. -
Smoke DetectorsCoverage highlights:
Covered:
We cover both battery-operated and hard-wired smoke detectors.Not covered:
N/ABesides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections. -
Ceiling FansCoverage highlights:
Covered:
Our warranties cover all of the parts and components of ceiling fans.Not covered:
N/ABesides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections. -
Plumbing (including stoppages)Coverage highlights:
Our warranty covers components and parts of the following types of your home's plumbing:
Water, drain, gas, waste or vent line leaks and breaksToilets and related mechanismsToilet wax ring sealsFaucetsShower headsShower armsValves for shower, tub and diverterAngle stopsRisers and gate valves (we use similar finishes and styles when a replacement is necessary)Hose bibsBasket strainersPermanently installed sump pumps (ground water only)Built-in bathtub whirlpool motor, pump, and air switch assembliesPressure regulatorsExpansion tanksSewage ejector pump (septic system sewage ejector pumps are not covered unless you purchase certain optional coverage.)Clearing sink, bathtub, shower, and toilet stoppagesClearing mainline drain and sewer stoppages through an accessible cleanout up to 100 feet from an access pointClearing lateral drain line stoppages up to 100 feet from an access point including accessible cleanout, p-trap, drain or overflow access pointsWe don't cover:
Stoppages caused by collapsed, damaged or broken drain, vent or sewer lines outside your home's main foundationWhen your lines are broken, infiltrated or stopped by roots or foreign objects - even if they're within your home's main foundationBathtubsSinksShowersShower enclosures and base pansToilet lids and seatsJetsCaulking or groutingSeptic tanksWater filtration/purification systemHolding or storage tanksSaunas or steam roomsCosts needed to locate or access cleanouts that can't be found or are inaccessible, or to install cleanoutsAccess through roof ventsNote
If your covered repairs requires access to your plumbing, we'll provide the access, but only through unobstructed walls, ceilings or floors, and then we'll return your access openings to a rough finish. If your plumbing can only be accessed through a concrete floor, wall or ceiling, we'll pay up to $1,000 (per contract term) for access, diagnosis, repair, or replacement of such plumbing, including returning access openings to a rough finish. You'll be responsible for paying any costs beyond $1,000.Besides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections. -
Water HeatersCoverage highlights:
Covered:
We cover the repair or replacement of components and parts of water heaters, including tankless water heaters and circulating pumps that malfunction due to certain causes, such as, normal wear and tear.Not covered:
Auxiliary holding or storage tanksNoiseFuel storage tanks and energy conservation unitsBesides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections. -
Garbage DisposalsCoverage highlights:
Covered:
We cover all components and parts of garbage disposals.Not covered:
N/ABesides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections. -
Instant Hot/Cold Water DispensersCoverage highlights:
Covered:
We cover all components and parts of hot/cold water dispensers.Not covered:
N/ABesides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections. -
Central VacuumsCoverage highlights:
Covered:
We cover the repair or replacement of components and parts of your central vacuum that malfunction due to certain causes, such as normal wear and tear.Not covered:
Removable hoses and accessoriesThe cost of accessing and closing floors, walls and ceilings when locating or repairing a malfunctionBesides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections. -
Re-KeyRe-key is only available in the following states at this time: Arizona (AZ), California (CA), Florida (FL), Nevada (NV), and Texas (TX).
Coverage highlights:Covered:
Re-key up to 6 keyholes, including delivery of a total of 4 identical keys, on previously installed and properly functioning non-electronic door knobs and/or deadbolts for the hinged doors accessing the structural walls of your covered residential property.Not covered:
Replacement of deadbolts, knobs or associated hardware – Garage door openers – Broken or damaged locks – Padlocks – Skeleton locks and keys – Window, file cabinet, safe, desk or mailbox locks – Any other services provided by locksmith.
A separate trade service call fee applies for each unit of any covered multi-unit property.Besides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.
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Build Your Own Plan™
Our most flexible plan lets you cover the systems and appliances that are most important to you.
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View Covered Items
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Air Conditioning and DuctworkCoverage highlights: We do not ask for maintenance records from past A/C repairs. We do not have a dollar limit on covered components of non-geothermal A/C repairs.
Our warranty covers components and parts of the following types of air conditioning systems:
Ducted central electric split and package unitsGeothermalWall air conditionersMini-splitsDuring an Agreement Term, AHS will pay for access, diagnosis, and replacement related to necessary or required Heating and Air Conditioning system efficiency and other upgrades except: (1) costs associated with plenums and refrigerant line sets and (2) any other Heating and Air Conditioning-specific limitations and exclusions in your Agreement. A "necessary or required upgrade" is a replacement improving manufacturer specification energy efficiency or system performance due to circumstances beyond the control of you or AHS (such as inability to obtain parts/equipment or government mandated system modifications).We cover all the following parts of your air conditioning ductwork:
PlenumsDampersDamper-only controlsLeaks or breaks in ductwork (sheet metal, duct board, and flex duct including vapor barrier) from heating and/or air conditioning unit(s) including registers or grillsWe don't cover:
Outside or underground piping, well pump, and well pump components for geothermal and/or water source heat pumpWindow unitsWater towersChillersChiller componentsWater linesLegally mandated diagnostic testing when replacing heating or cooling equipment.Certain air conditioning systems have their coverage limited to $1,500. This limitation only applies to the access, diagnosis, and repair or replacement of any geothermal and/or water source heat pumps, glycol, hot water, or steam circulating systems. In certain circumstances, ductwork coverage may be to $1,000. For more details, please read the "Air Conditioning and Heating Note" in the sample contract.Note
We'll pay up to $10/pound per occurrence for refrigerant. You'll be responsible for paying anything beyond $10/pound per occurrence for refrigerant.Besides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.Air Conditioner Home Warranty Coverage
*Repair/Replacement costs are average U.S. costs as reported in A Study of Homeowners’ Appliance and Home Systems Service Experiences, a nationwide survey of homeowners conducted in 2017 by Decision Analyst for American Home Shield. Further reproduction or use is expressly prohibited. -
Heating and DuctworkCoverage highlights:
Our warranty covers components and parts of the following types of heating systems:
Forced air (gas, electric, oil)GeothermalWall mounted heatersFloor furnacesPackage unitsHeat pumpsHot water or steam circulating heatElectric baseboardRoom heatersCable heat (if it's the main source of heat to your home or room)During an Agreement Term, AHS will pay for access, diagnosis, and replacement related to necessary or required Heating and Air Conditioning system efficiency and other upgrades except: (1) costs associated with plenums and refrigerant line sets and (2) any other Heating and Air Conditioning-specific limitations and exclusions in your Agreement. A "necessary or required upgrade" is a replacement improving manufacturer specification energy efficiency or system performance due to circumstances beyond the control of you or AHS (such as inability to obtain parts/equipment or government mandated system modifications).We cover the following parts of your heating ductwork:
PlenumsDampersDamper-only controlsLeaks or breaks in ductwork (sheet metal, duct board, and flex duct including vapor barrier) from heating and/or air conditioning unit(s), including registers or grillsWe don't cover:
Outside or underground piping, well pump, and well pump components for geothermal and/or water source heat pumpFuel storage tanksPortable unitsFireplace grain, pellet, or wood heating units (even if it's the only source of heating)Legally mandated diagnostic testing when replacing heating or cooling equipment.Note
We'll pay up to $10/pound per occurrence for refrigerant. You'll be responsible for paying anything beyond $10/pound per occurence for refrigerant.Besides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.Heating Home Warranty Coverage
*Repair/Replacement costs are average U.S. costs as reported in A Study of Homeowners’ Appliance and Home Systems Service Experiences, a nationwide survey of homeowners conducted in 2017 by Decision Analyst for American Home Shield. Further reproduction or use is expressly prohibited. -
ElectricalCoverage highlights:
Our warranty covers components and parts of your electrical system, including:
Direct Current (D.C.) wiringLighting fixturesBuilt-in exhaust/vent/attic fansWe don't cover:
Audio/Video/Computer/Intercom/Alarm or Security Wiring or CableTelephone wiringFace platesCircuit overloadBesides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections. -
DoorbellsCoverage highlights:
Covered:
We cover all of the parts and components of your doorbell system, unless the doorbell is part of an intercom system.Not covered:
N/ABesides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections. -
Smoke DetectorsCoverage highlights:
Covered:
We cover both battery-operated and hard-wired smoke detectors.Not covered:
N/ABesides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections. -
Ceiling FansCoverage highlights:
Covered:
Our warranties cover all of the parts and components of ceiling fans.Not covered:
N/ABesides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections. -
Plumbing (including stoppages)Coverage highlights:
Our warranty covers components and parts of the following types of your home's plumbing:
Water, drain, gas, waste or vent line leaks and breaksToilets and related mechanismsToilet wax ring sealsFaucetsShower headsShower armsValves for shower, tub and diverterAngle stopsRisers and gate valves (we use similar finishes and styles when a replacement is necessary)Hose bibsBasket strainersPermanently installed sump pumps (ground water only)Built-in bathtub whirlpool motor, pump, and air switch assembliesPressure regulatorsExpansion tanksSewage ejector pump (septic system sewage ejector pumps are not covered unless you purchase certain optional coverage.)Clearing sink, bathtub, shower, and toilet stoppagesClearing mainline drain and sewer stoppages through an accessible cleanout up to 100 feet from an access pointClearing lateral drain line stoppages up to 100 feet from an access point including accessible cleanout, p-trap, drain or overflow access pointsWe don't cover:
Stoppages caused by collapsed, damaged or broken drain, vent or sewer lines outside your home's main foundationWhen your lines are broken, infiltrated or stopped by roots or foreign objects - even if they're within your home's main foundationBathtubsSinksShowersShower enclosures and base pansToilet lids and seatsJetsCaulking or groutingSeptic tanksWater filtration/purification systemHolding or storage tanksSaunas or steam roomsCosts needed to locate or access cleanouts that can't be found or are inaccessible, or to install cleanoutsAccess through roof ventsNote
If your covered repairs requires access to your plumbing, we'll provide the access, but only through unobstructed walls, ceilings or floors, and then we'll return your access openings to a rough finish. If your plumbing can only be accessed through a concrete floor, wall or ceiling, we'll pay up to $1,000 (per contract term) for access, diagnosis, repair, or replacement of such plumbing, including returning access openings to a rough finish. You'll be responsible for paying any costs beyond $1,000.Besides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections. -
Water HeatersCoverage highlights:
Covered:
We cover the repair or replacement of components and parts of water heaters, including tankless water heaters and circulating pumps that malfunction due to certain causes, such as, normal wear and tear.Not covered:
Auxiliary holding or storage tanksNoiseFuel storage tanks and energy conservation unitsBesides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections. -
Garbage DisposalsCoverage highlights:
Covered:
We cover all components and parts of garbage disposals.Not covered:
N/ABesides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections. -
Instant Hot/Cold Water DispensersCoverage highlights:
Covered:
We cover all components and parts of hot/cold water dispensers.Not covered:
N/ABesides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections. -
Central VacuumsCoverage highlights:
Covered:
We cover the repair or replacement of components and parts of your central vacuum that malfunction due to certain causes, such as normal wear and tear.Not covered:
Removable hoses and accessoriesThe cost of accessing and closing floors, walls and ceilings when locating or repairing a malfunctionBesides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections. -
Re-KeyRe-key is only available in the following states at this time: Arizona (AZ), California (CA), Florida (FL), Nevada (NV), and Texas (TX).
Coverage highlights:Covered:
Re-key up to 6 keyholes, including delivery of a total of 4 identical keys, on previously installed and properly functioning non-electronic door knobs and/or deadbolts for the hinged doors accessing the structural walls of your covered residential property.Not covered:
Replacement of deadbolts, knobs or associated hardware – Garage door openers – Broken or damaged locks – Padlocks – Skeleton locks and keys – Window, file cabinet, safe, desk or mailbox locks – Any other services provided by locksmith.
A separate trade service call fee applies for each unit of any covered multi-unit property.Besides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.
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Refrigerators
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Ranges/Ovens/CooktopsCoverage highlights:
Covered:
We cover all parts and components of ranges, ovens and cooktops.Not covered:
N/ABesides the specific terms listed here, your coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.Oven & Cooktop Range Home Warranty Coverage*Repair/Replacement costs are average U.S. costs as reported in A Study of Homeowners' Appliance and Home Systems Service Experiences, a nationwide survey of homeowners conducted in 2017 by Decision Analyst for American Home Shield. Further reproduction or use is expressly prohibited. -
Clothes WashersCoverage highlights:
Covered:
We cover all components and parts of clothes washers.Not covered:
N/ABesides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.Clothes Washers Warranty*Repair/Replacement costs are average U.S. costs as reported in A Study of Homeowners' Appliance and Home Systems Service Experiences, a nationwide survey of homeowners conducted in 2017 by Decision Analyst for American Home Shield. Further reproduction or use is expressly prohibited. -
Clothes DryersCoverage highlights:
Covered:
We cover all components and parts of clothes dryers.Not covered:
N/ABesides the specific terms listed here, your coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.Clothes Dryer Home Warranty Coverage*As reported in A Study of Homeowners' Appliance and Home Systems Service Experiences, a nationwide survey of homeowners conducted in 2014 by Decision Analyst for American Home Shield. Further reproduction is expressly prohibited. -
DishwashersCoverage highlights:
Covered:
We cover all components and parts of dishwashers.Not covered:
N/ABesides the specific terms listed here, your coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections. -
Built-in Microwave OvensCoverage highlights:
Covered:
We cover all parts and components of built-in microwave ovens.Not covered:
N/ABesides the specific terms listed here, your coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections. -
Trash CompactorsCoverage highlights:
Covered:
We cover all parts and components of trash compactors.Not covered:
N/ABesides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections. -
Freestanding Ice MakersCoverage highlights:
Covered:
We cover all parts and components of free standing ice makers.Not covered:
N/ABesides the specific terms listed here, your coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections. -
Garage Door OpenersCoverage highlights:
Covered:
We cover all parts and components of garage door openers, except:Not covered:
Garage doorsGarage door track assembliesBesides the specific terms listed here, your coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections. -
Built-in Food CentersCoverage highlights:
Covered:
We cover all parts and components of your built-in food center, except:Not covered:
Any removable accessories.Besides the specific terms listed here, your coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.
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Finally a warranty you'll actually use!
Every plan from American Home Shield® can help protect your budget because:
You don't pay the full cost of repairing or replacing items covered by your home warranty.
Regardless of age, make, or model, your contract helps cover the repair or replacement of covered items.
Neither a home inspection nor maintenance records are required!
If we can't repair the covered item - we'll replace it or offer an alternative solution!
An American Home Shield® Home Warranty covers many systems and appliances, but not necessarily the entire system or appliance – click here for details.
America's Home Warranty Company®.
With more than 15,000 contractors in our nationwide network, you can rest easy knowing that no matter where you are, there’s a qualified professional nearby to serve you.
With more than 15,000 contractors in our nationwide network, you can rest easy knowing that no matter where you are, there’s a qualified professional nearby to serve you.
Buying or Selling a Home?
American Home Shield has home warranty plans specifically designed for home buyers and sellers.
Additional Optional Coverage
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Electronic Extended Warranty
Exclusive offer by Asurion Services, LLC to AHS customers. All electronics related coverage and services to be provided by Asurion Services, LLC.
Covered:- Extended warranty protection for:
- LED, LCD, and Plasma TVs
- Laptops/Desktops
- Tablets
- Home Theater Systems
- Gaming
- Smart Home Products
- ... and more! (see Terms and Conditions for full list of covered items)
- Repair of covered electronic devices due to normal wear and tear, power surge, and defects in materials and/or workmanship. Battery Replacement
- Battery Replacement
- annual laptop battery replacement
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- No age restrictions
- Receipts are not required
- Registration are not required
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Pools and Spas
Protect components of the heating, pumping and filtration systems for your pool and spa.
Shared equipment is covered. If equipment is not shared, then only one or the other is covered unless an additional fee is paid.Covered:- Above ground components and parts of the heating, pumping, and filtration system including: Pool sweep motor and pump
- Pump motor
- Blower motor and timer
- Plumbing pipes and wiring
- Plumbing and electrical.
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Well Pump
Cover the components and parts of your well pump.
Shared equipment is covered. If equipment is not shared, then only one or the other is covered unless an additional fee is paid.Covered:- All components and part of well pump utilized as a source of water to the home, except the items listed here.
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Septic Pump
Cover the major components and parts of your septic system.
This option is available for First Year Customers only and is not renewable.Covered:- Mainline stoppages that can be cleared through an existing access or clean out without excavation
- The septic tank will be pumped once during the contract coverage term if the stoppage is due to septic backup
- Sewage ejector pump for septic system only
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Guest Unit
Extend your coverage to guest units under 750 square feet.
Our plans cover guest houses and rental units under 750 square feet. If your guest house is larger than that, you will need to purchase additional home warranty coverage.See More Info
Additional Benefits
Refer a Friend
If you refer a friend to AHS, we'll say thanks with a $25 Amazon gift card. See Details
Additional Property
Discounts
Save $50 when you buy warranty coverage for an additional property. Shop Now
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