Home Warranty Coverage: What's Covered?

Systems Coverage

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Air Conditioning and Ductwork
Typical cost to repair or replace

$150^* - $3,800

Without a home warranty

View Sample Contract
Coverage highlights

You don't need maintenance records from past A/C repairs.

There is no dollar limit on covered components of A/C repairs (excluding geothermal units).

Our warranty covers components and parts of the following types of air conditioning systems:

Ducted central electric split and package units

Geothermal

Wall air conditioners

Mini-splits

During an Agreement Term, AHS will pay for access, diagnosis, and replacement related to necessary or required Heating and Air Conditioning system efficiency and other upgrades except: (1) costs associated with plenums and refrigerant line sets and (2) any other Heating and Air Conditioning-specific limitations and exclusions in your Agreement. A "necessary or required upgrade" is a replacement improving manufacturer specification energy efficiency or system performance due to circumstances beyond the control of you or AHS (such as inability to obtain parts/equipment or government mandated system modifications).

We cover all the following parts of your air conditioning ductwork:

Plenums

Dampers

Damper-only controls

Leaks or breaks in ductwork (sheet metal, duct board, and flex duct including vapor barrier) from heating and/or air conditioning unit(s) including registers or grills

We don't cover:

Outside or underground piping, well pump, and well pump components for geothermal and/or water source heat pump

Window units

Water towers

Chillers

Chiller components

Water lines

Legally mandated diagnostic testing when replacing heating or cooling equipment.

Certain air conditioning systems have their coverage limited to $1,500. This limitation only applies to the access, diagnosis, and repair or replacement of any geothermal and/or water source heat pumps, glycol, hot water, or steam circulating systems. In certain circumstances, ductwork coverage may be to $1,000. For more details, please read the "Air Conditioning and Heating Note" in the sample contract.

Note

We'll pay up to $10/pound per occurrence for refrigerant. You'll be responsible for paying anything beyond $10/pound per occurrence for refrigerant.
Besides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.

Air Conditioner Home Warranty Coverage

*Repair/Replacement costs ranges are the twentieth and eightieth percentile of U.S. costs as reported in A Study of Homeowners’ Appliance and Home Systems Service Experiences, a nationwide survey of homeowners conducted in 2019 by ClearVantage for American Home Shield. Further reproduction or use is expressly prohibited.
Heating and Ductwork

Typical cost to repair or replace

$105^* - $3,625

Without a home warranty

View Sample Contract

Coverage highlights:

Our warranty covers components and parts of the following types of heating systems:

Forced air (gas, electric, oil)

Geothermal

Wall mounted heaters

Floor furnaces

Package units

Heat pumps

Hot water or steam circulating heat

Electric baseboard

Room heaters

Cable heat (if it's the main source of heat to your home or room)

During an Agreement Term, AHS will pay for access, diagnosis, and replacement related to necessary or required Heating and Air Conditioning system efficiency and other upgrades except: (1) costs associated with plenums and refrigerant line sets and (2) any other Heating and Air Conditioning-specific limitations and exclusions in your Agreement. A "necessary or required upgrade" is a replacement improving manufacturer specification energy efficiency or system performance due to circumstances beyond the control of you or AHS (such as inability to obtain parts/equipment or government mandated system modifications).

We cover the following parts of your heating ductwork:

Plenums

Dampers

Damper-only controls

Leaks or breaks in ductwork (sheet metal, duct board, and flex duct including vapor barrier) from heating and/or air conditioning unit(s), including registers or grills

We don't cover:

Outside or underground piping, well pump, and well pump components for geothermal and/or water source heat pump

Fuel storage tanks

Portable units

Fireplace grain, pellet, or wood heating units (even if it's the only source of heating)

Legally mandated diagnostic testing when replacing heating or cooling equipment.

Note

We'll pay up to $10/pound per occurrence for refrigerant. You'll be responsible for paying anything beyond $10/pound per occurence for refrigerant.

Besides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.

Heating Home Warranty Coverage

*Repair/Replacement costs ranges are the twentieth and eightieth percentile of U.S. costs as reported in A Study of Homeowners’ Appliance and Home Systems Service Experiences, a nationwide survey of homeowners conducted in 2019 by ClearVantage for American Home Shield. Further reproduction or use is expressly prohibited.
Electrical

View Sample Contract

Coverage highlights:

Our warranty covers components and parts of your electrical system, including:

Direct Current (D.C.) wiring

Lighting fixtures

Built-in exhaust/vent/attic fans

We don't cover:

Audio/Video/Computer/Intercom/Alarm or Security Wiring or Cable

Telephone wiring

Face plates

Circuit overload

Besides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.

Electrical Home Warranty Coverage
Doorbells

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Coverage highlights:

Covered:

We cover all of the parts and components of your doorbell system, unless the doorbell is part of an intercom system.

Not covered:

N/A

Besides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.

Doorbell Home Warranty Coverage
Smoke Detectors

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Coverage highlights:

Covered:

We cover both battery-operated and hard-wired smoke detectors.

Not covered:

N/A

Besides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.

Smoke Detector Home Warranty Coverage
Ceiling Fans

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Coverage highlights:

Covered:

Our warranties cover all of the parts and components of ceiling fans.

Not covered:

N/A

Besides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.

Ceiling Fan Home Warranty Coverage
Plumbing (including stoppages)
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Coverage highlights

Covers repairs due to rust and corrosion

Includes stoppages

Our warranty covers components and parts of the following types of your home's plumbing:

Water, drain, gas, waste or vent line leaks and breaks

Toilets and related mechanisms

Toilet wax ring seals

Faucets

Shower heads

Shower arms

Valves for shower, tub and diverter

Angle stops

Risers and gate valves (we use similar finishes and styles when we replacement is necessary)

Hose bibs

Basket strainers

Permanently installed sump pumps (ground water only)

Built-in bathtub whirlpool motor, pump, and air switch assemblies

Pressure regulators

Expansion tanks

Sewage ejector pump (septic system sewage ejector pumps are not covered unless you purchase certain optional coverage.)

Clearing sink, bathtub, shower, and toilet stoppages

Clearing mainline drain and sewer stoppages through an accessible cleanout up to 100 feet from an access point

Clearing lateral drain line stoppages up to 100 feet from an access point including accessible cleanout, p-trap, drain or overflow access points

We don't cover:

Stoppages caused by collapsed, damaged or broken drain, vent or sewer lines outside your home’s main foundation

When your lines are broken, infiltrated or stopped by roots or foreign objects – even if they're within your home’s main foundation

Bathtubs

Sinks

Showers

Shower enclosures and base pans

Toilet lids and seats

Jets

Caulking or grouting

Septic tanks

Water filtration/purification system

Holding or storage tanks

Saunas or steam rooms

Costs needed to locate or access cleanouts that can't be found or are inaccessible, or to install cleanouts

Access through roof vents

Note

If your covered repairs requires access to your plumbing. We'll provide the access, but only through unobstructed walls, ceilings or floors, and then we'll return your access openings to a rough finish. If your plumbing can only be accessed through a concrete floor, wall or ceiling, we'll pay up to $1,000 (per contract term) for access, diagnosis, repair, or replacement of such plumbing, including returning access openings to a rough finish. You'll be responsible for paying any costs beyond $1,000.
Besides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.

Plumbing Home Warranty Coverage
Water Heaters

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Coverage highlights:

Covered:

We cover the repair or replacement of components and parts of water heaters, including tankless water heaters and circulating pumps that malfunction due to certain causes, such as, normal wear and tear.

Not covered:

Auxiliary holding or storage tanks

Noise

Fuel storage tanks and energy conservation units

Besides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.

Water Heater Home Warranty Coverage
Garbage Disposals

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Coverage highlights:

Covered:

We cover all components and parts of garbage disposals.

Not covered:

N/A

Besides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.

Garbage Disposal Home Warranty Coverage
Instant Hot/Cold Water Dispensers

View Sample Contract

Coverage highlights:

Covered:

We cover all components and parts of hot/cold water dispensers.

Not covered:

N/A

Besides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.

Hot/Cold Water Dispenser Home Warranty Coverage
Central Vacuums

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Coverage highlights:

Covered:

We cover the repair or replacement of components and parts of your central vacuum that malfunction due to certain causes, such as normal wear and tear.

Not covered:

Removable hoses and accessories

The cost of accessing and closing floors, walls and ceilings when locating or repairing a malfunction

Besides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.

Central Vacuum Home Warranty Coverage
Re-Key

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Re-key is only available in the following states at this time: Arizona (AZ), California (CA), Florida (FL), Nevada (NV), and Texas (TX).

Coverage highlights:

Covered:

Re-key up to 6 keyholes, including delivery of a total of 4 identical keys, on previously installed and properly functioning non-electronic door knobs and/or deadbolts for the hinged doors accessing the structural walls of your covered residential property.

Not covered:

Replacement of deadbolts, knobs or associated hardware – Garage door openers – Broken or damaged locks – Padlocks – Skeleton locks and keys – Window, file cabinet, safe, desk or mailbox locks – Any other services provided by locksmith.
A separate trade service call fee applies for each unit of any covered multi-unit property.

Besides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.

Appliances Coverage

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Refrigerators

Typical cost to repair or replace

$200^* - $1,500

Without a home warranty

View Sample Contract

Covered:

Our warranties cover the repair or replacement of parts and components of refrigerators that malfunction due to certain causes, such as normal wear and tear.

Not covered:

Free standing freezers

Multi-media centers

Wine chillers

AHS will pay up to $3,000 per covered item malfunction for access, diagnosis, and repair/replacement of any covered appliance.

Besides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.

Refrigerator Home Warranty Coverage

*Repair/Replacement costs ranges are the twentieth and eightieth percentile of U.S. costs as reported in A Study of Homeowners’ Appliance and Home Systems Service Experiences, a nationwide survey of homeowners conducted in 2019 by ClearVantage for American Home Shield. Further reproduction or use is expressly prohibited.
Ranges/Ovens/Cooktops

Typical cost to repair or replace

$150^* - $800

Without a home warranty

View Sample Contract

Coverage highlights:

Covered:

We cover all parts and components of ranges, ovens and cooktops.

Not covered:

N/A

Besides the specific terms listed here, your coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.

Oven & Cooktop Range Home Warranty Coverage

*Repair/Replacement costs ranges are the twentieth and eightieth percentile of U.S. costs as reported in A Study of Homeowners’ Appliance and Home Systems Service Experiences, a nationwide survey of homeowners conducted in 2019 by ClearVantage for American Home Shield. Further reproduction or use is expressly prohibited.
Clothes Washers

Typical cost to repair or replace

$150^* - $700

Without a home warranty

View Sample Contract

Coverage highlights:

Covered:

We cover all components and parts of clothes washers.

Not covered:

N/A

Besides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.

Clothes Washers Warranty

*Repair/Replacement costs ranges are the twentieth and eightieth percentile of U.S. costs as reported in A Study of Homeowners’ Appliance and Home Systems Service Experiences, a nationwide survey of homeowners conducted in 2019 by ClearVantage for American Home Shield. Further reproduction or use is expressly prohibited.
Clothes Dryers

View Sample Contract

Coverage highlights:

Covered:

We cover all components and parts of clothes dryers.

Not covered:

N/A

Besides the specific terms listed here, your coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.

Clothes Dryer Home Warranty Coverage

*As reported in A Study of Homeowners' Appliance and Home Systems Service Experiences, a nationwide survey of homeowners conducted in 2014 by Decision Analyst for American Home Shield. Further reproduction is expressly prohibited.
Dishwashers

View Sample Contract

Coverage highlights:

Covered:

We cover all components and parts of dishwashers.

Not covered:

N/A

Besides the specific terms listed here, your coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.

Dishwasher Home Warranty Coverage
Built-in Microwave Ovens

View Sample Contract

Coverage highlights:

Covered:

We cover all parts and components of built-in microwave ovens.

Not covered:

N/A

Besides the specific terms listed here, your coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.

Built-in Microwave Home Warranty Coverage
Trash Compactors

View Sample Contract

Coverage highlights:

Covered:

We cover all parts and components of trash compactors.

Not covered:

N/A

Besides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.

Trash Compactor Home Warranty Coverage
Freestanding Ice Makers

View Sample Contract

Coverage highlights:

Covered:

We cover all parts and components of free standing ice makers.

Not covered:

N/A

Besides the specific terms listed here, your coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.

Free Standing Ice Maker Home Warranty Coverage
Garage Door Openers

View Sample Contract

Coverage highlights:

Covered:

We cover all parts and components of garage door openers, except:

Not covered:

Garage doors

Garage door track assemblies

Besides the specific terms listed here, your coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.

Garage Door Opener Home Warranty Coverage
Built-in Food Centers

View Sample Contract

Coverage highlights:

Covered:

We cover all parts and components of your built-in food center, except:

Not covered:

Any removable accessories.

Besides the specific terms listed here, your coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.

Built-in Food Center Home Warranty Coverage

Optional Add-Ons

Electronic Extended Warranty
View Sample Plan Terms
Exclusive offer by Asurion Services, LLC to AHS customers. All electronics related coverage and services to be provided by Asurion Services, LLC.
Coverage highlights:

Home Electronics Coverage For:

Extended warranty protection for:

LED, LCD, and Plasma TVs

Laptops/Desktops

Tablets

Home TheaterSystems

Gaming Systems

Smart Home Products

... and more! (See Terms and Conditions for full list of covered items

Repair of covered electronic devices due to normal wear and tear, power surge, and defects in materials and/or workmanship. Battery Replacement

Battery Replacement

1 annual laptop battery replacement

New or Existing Products

No age restrictions

Receipts are not required

Registration are not required

Per claim limit: $2000

Aggregate claim limit: $5000

Not covered:

Mobile Phones

Software Failures

Accidental Damage
When repair service is requested, you will pay Asurion the Trade Service Call Fee associated with your home warranty plan.
Non-Real Estate Customers Terms and Conditions
Real Estate customers Terms and Conditions

Disclaimer: Available in all states except California.
Pool and Spas

View Sample Contract

Coverage highlights:

Shared equipment is covered. If equipment is not shared, then only one or the other is covered unless an additional fee is paid.

Covered:
Above ground components and parts of the heating, pumping, and filtration system including:

Pool sweep motor and pump

Pump Motor

Blower motor and timer

Plumbing pipes and wiring

Plumbing and electrical

Not covered:

Portable or above ground spas

Access to pool and spa equipment

Lights

Liners

Jets

Ornamental Fountains, waterfalls and their pumping systems

Auxiliary pumps

Pool cover and related equipment

Fill line and fill valves

Built-in or detachable cleaning equipment including, without limitation, pool sweeps, pop-up heads, turbo valves, skimmers, chlorinators, and ionizers

Fuel storage tanks

Disposal filtration mediums

Heat Pump

Multi-media centers

Dehumidifiers

Salt water generators and components

Coverage may be limited by general exclusions and limitations in your home warranty contract. For more information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections of the contract.
Well Pump

View Sample Contract

Coverage highlights:

Shared equipment is covered. If equipment is not shared, then only one or the other is covered unless an additional fee is paid.

Covered:

All components and part of well pump utilized as a source of water to the home, except the items listed here.

Not covered:

Above or underground piping, cable or electrical lines leading to or from the well pump, including those that are located within the well casing

Well casings

Pressure switches not located on the pump

Holding, storage or pressure tanks

Booster pumps

Redrilling of wells

Well pump and all well pump components for geothermal and/or water source heat pumps.

NOTE: AHS will pay up to $1,500 per contract term for access, diagnosis and repair or replacement. Customer is responsible for payment of any costs in excess of $1,500

Coverage may be limited by general exclusions and limitations in your home warranty contract. For more information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections of the contract.
Septic Pump

View Sample Contract

Coverage highlights:

NOTE: This option is available for First Year Customers only and is not renewable

Covered:

Mainline stoppages that can be cleared through an existing access or clean out without excavation

The septic tank will be pumped once during the contract coverage term if the stoppage is due to septic backup

Sewage ejector pump for septic system only

Not covered:

Broken or collapsed sewer lines outside the foundation

Stoppages or roots that prevent the effective use of any externally applied sewer machine cable

Cost of finding or gaining access to the septic tank or sewer hook-ups

Disposal of waste

Chemical treatment of the septic tank and/or sewer lines

Tanks

Leach lines

Cesspool

Any mechanical pump or systems

Coverage may be limited by general exclusions and limitations in your home warranty contract. For more information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections of the contract.
Guest Unit

View Sample Contract

Coverage highlights:

Our plans cover guest houses and rental units under 750 square feet. If your guest house is larger than that, you will need to purchase additional home warranty coverage.

Home Warranty Coverage

What Does a Home Warranty Cover?

Systems Coverage

Our warranty covers components and parts of the following types of air conditioning systems:

We cover all the following parts of your air conditioning ductwork:

We don't cover:

Note

Our warranty covers components and parts of the following types of heating systems:

We cover the following parts of your heating ductwork:

We don't cover:

Note

Our warranty covers components and parts of your electrical system, including:

We don't cover:

Covered:

Not covered:

Covered:

Not covered:

Covered:

Not covered:

Our warranty covers components and parts of the following types of your home's plumbing:

We don't cover:

Note

Covered:

Not covered:

Covered:

Not covered:

Covered:

Not covered:

Covered:

Not covered:

Covered:

Not covered:

Appliances Coverage

Covered:

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Covered:

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Covered:

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Covered:

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Optional Add-Ons

Home Electronics Coverage For:

Not covered:

Shared equipment is covered. If equipment is not shared, then only one or the other is covered unless an additional fee is paid. Covered:Above ground components and parts of the heating, pumping, and filtration system including:

Not covered:

Covered:

Not covered:

Covered:

Not covered:

Get answers to your questions about home warranties.

Shared equipment is covered. If equipment is not shared, then only one or the other is covered unless an additional fee is paid.

Covered:
Above ground components and parts of the heating, pumping, and filtration system including: