Coverage highlights
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You don't need maintenance records from past A/C repairs.
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There is no dollar limit on covered components of A/C repairs (excluding geothermal units).
Items available for home warranty coverage may include: kitchen appliances, clothes washer and dryer, and the major components of central air conditioning systems, central heating systems, plumbing system, and electrical system. We also offer additional coverage for pools & spas, septic and well pumps, and roof leak repair as well as hvac tune-ups. Many of these items are covered based on the home warranty plan that you choose. Whether you need appliance coverage, home system coverage or home services coverage, American Home Shield will keep your home running and your budget on track.
At American Home Shield®, we will fix or replace your covered items and systems - or find an alternative solution. Unlike other home warranties, we cover older items that break down or malfunction due to age or normal wear and tear, as well as pre-existing conditions or breakdowns caused by a lack of maintenance, including rust or corrosion. All of this without needing to provide maintenance records. It's that easy.
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If we determine your covered appliance or system component can't be repaired, we'll offer a replacement, or send you a check for the cost to American Home Shield for the repair (up to the limit stated in your contract, minus the cost incurred to diagnose the problem).
Yes, we cover home system and appliance breakdowns that occur due to normal wear and tear. For example, if a hose on your dishwasher breaks due to normal wear and tear, we would fix it for you, but if a child stands on the dishwasher and breaks the door, we would not cover it because the damage was not due to normal wear and tear. The level of coverage you receive also despends on the home warranty plan you select. The ShieldSilver™ plan covers 14 major home systems, the ShieldGold™ plan covers up to 23 home systems and kitchen and laundry appliances (up to $3,000 per covered appliance), and the ShieldPlatinum™ plan covers up to 23 home systems and kitchen and laundry appliances (up to $6,000 per covered appliance) with extra budget-protection benefits like unlimited A/C refrigerant, roof leak repair coverage, and more.
In addition, other limitations and exclusions may apply. View a sample contract or our Home Systems, Appliances, and Roof Leak Repair, Electronics Protection, and Additional Coverage pages for specific coverage details.
Our home warranty covers components and parts of the following types of air conditioning systems:
During the term of your contract, American Home Shield will pay for access, diagnosis, and replacement related to necessary or required heating and air conditioning system efficiency and other upgrades except:
We cover all the following parts of your air conditioning ductwork:
Besides the specific terms listed here, coverage may be limited by general limitations and exclusions in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.
What we don't cover:
Coverage for certain air conditioning systems is limited to $1,500. This limitation only applies to the access, diagnosis, and repair or replacement of any geothermal and/or water source heat pumps, glycol, hot water, or steam circulating systems. In certain circumstances, ductwork coverage may be $1,000. For more details, please read the "Air Conditioning and Heating Note" in the sample contract.
In addition, we'll pay up to $10/pound per occurrence for refrigerant. The customer will be responsible for paying anything beyond $10/pound per occurrence for refrigerant.
If you'd like to learn more about what's covered, check out our blog post, What to Expect from Your Home Warranty Coverage if You Have an HVAC Issue .
Yes, we separately offer the Electronics Plan by Asurion, which covers a variety of unlimited new and used electronics.