Coverage highlights
-
You don't need maintenance records from past A/C repairs.
-
There is no dollar limit on covered components of A/C repairs (excluding geothermal units).
Items available for home warranty coverage may include: kitchen appliances, clothes washer and dryer, and the major components of central air conditioning systems, central heating systems, plumbing system, and electrical system. Many of these items are covered based on the home warranty plan that you choose.
An American Home Shield® home warranty plan covers many of the repair and replacement costs of over 23 of your home's major appliances and system parts when they break down due to normal wear and tear. With several coverage options to choose from, we've made it simple to pick the plan that suits your family best.
Are you a current customer? Log in to My Account to view specific coverage on your current contract
Coverage highlights
You don't need maintenance records from past A/C repairs.
There is no dollar limit on covered components of A/C repairs (excluding geothermal units).
Besides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.
*Repair/Replacement costs ranges are the twentieth and eightieth percentile of U.S. costs as reported in A Study of Homeowners’ Appliance and Home Systems Service Experiences, a nationwide survey of homeowners conducted in 2019 by ClearVantage for American Home Shield. Further reproduction or use is expressly prohibited.
Besides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.
*Repair/Replacement costs ranges are the twentieth and eightieth percentile of U.S. costs as reported in A Study of Homeowners’ Appliance and Home Systems Service Experiences, a nationwide survey of homeowners conducted in 2019 by ClearVantage for American Home Shield. Further reproduction or use is expressly prohibited.
Besides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.
Besides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.
Besides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home service plan contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.
Coverage highlights
Covers repairs due to rust and corrosion
Includes stoppages
Besides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.
Besides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.
Re-key is only available in the following states at this time: Arizona (AZ), California (CA), Florida (FL), Nevada (NV), and Texas (TX).
Besides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.
Besides the specific terms listed here, your coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.
Besides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.
Besides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.
Besides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.
*Repair/Replacement costs ranges are the twentieth and eightieth percentile of U.S. costs as reported in A Study of Homeowners’ Appliance and Home Systems Service Experiences, a nationwide survey of homeowners conducted in 2019 by ClearVantage for American Home Shield. Further reproduction or use is expressly prohibited.
Besides the specific terms listed here, your coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.
*Repair/Replacement costs ranges are the twentieth and eightieth percentile of U.S. costs as reported in A Study of Homeowners’ Appliance and Home Systems Service Experiences, a nationwide survey of homeowners conducted in 2019 by ClearVantage for American Home Shield. Further reproduction or use is expressly prohibited.
Besides the specific terms listed here, coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.
*Repair/Replacement costs ranges are the twentieth and eightieth percentile of U.S. costs as reported in A Study of Homeowners’ Appliance and Home Systems Service Experiences, a nationwide survey of homeowners conducted in 2019 by ClearVantage for American Home Shield. Further reproduction or use is expressly prohibited.
Besides the specific terms listed here, your coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.
*As reported in A Study of Homeowners' Appliance and Home Systems Service Experiences, a nationwide survey of homeowners conducted in 2014 by Decision Analyst for American Home Shield. Further reproduction is expressly prohibited.
Besides the specific terms listed here, your coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.
Besides the specific terms listed here, your coverage may be limited by general exclusions and limitations in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.
NOTE: AHS will pay up to $1,500 per contract term for access, diagnosis and repair or replacement. Customer is responsible for payment of any costs in excess of $1,500
Coverage may be limited by general exclusions and limitations in your home warranty contract. For more information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections of the contract.
Roof leaks
NOTE: We will pay up to one thousand five hundred dollars ($1,500) total per Agreement Term for repair of roof leaks.
Roof Leak Repair coverage may be limited by general exclusions and limitations in your home warranty contract. For more information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections of the contract.
Yes, our plans cover guest houses and rental units under 750 square feet. If your guest house is larger than that, you will need to purchase additional home warranty coverage.
If we determine your covered appliance or system component can't be repaired, we'll offer a replacement, or send you a check for the cost to American Home Shield for the repair (up to the limit stated in your contract, minus the cost incurred to diagnose the problem).
Our home warranty covers components and parts of the following types of air conditioning systems:
During the term of your contract, American Home Shield will pay for access, diagnosis, and replacement related to necessary or required heating and air conditioning system efficiency and other upgrades except:
We cover all the following parts of your air conditioning ductwork:
Besides the specific terms listed here, coverage may be limited by general limitations and exclusions in your home warranty contract. For more coverage information, please read the sample contract, including but not limited to, the "Coverage Overview" and "Limitations and Exclusions" sections.
What we don't cover:
Coverage for certain air conditioning systems is limited to $1,500. This limitation only applies to the access, diagnosis, and repair or replacement of any geothermal and/or water source heat pumps, glycol, hot water, or steam circulating systems. In certain circumstances, ductwork coverage may be $1,000. For more details, please read the "Air Conditioning and Heating Note" in the sample contract.
In addition, we'll pay up to $10/pound per occurrence for refrigerant. The customer will be responsible for paying anything beyond $10/pound per occurrence for refrigerant.
If you'd like to learn more about what's covered, check out our blog post, What to Expect from Your Home Warranty Coverage if You Have an HVAC Issue .
Yes. We cover breakdowns that occur due to normal wear and tear. For example, if a hose on your dishwasher breaks due to normal wear and tear, we would cover it. But, if a child stands on the dishwasher and breaks the door, we would not cover it because the damage was not from normal wear and tear.
In addition, other exclusions and limitations may apply - download a sample contract to see a specific list of limitations and items that are excluded from coverage.
Absolutely. We automatically cover multiple systems and appliances within the same home via our Appliances, Systems, and Combo plans.
Plans purchased through a real estate transaction, such as ShieldEssential, ShieldPlus, or ShieldComplete, have different coverage limitations and exclusions.
Yes, we separately offer the Electronics Plan by Asurion, which covers a variety of unlimited new and used electronics.
There are many factors that affect how long it will take for your covered item to be fixed (such as: the nature of your issue, parts availability, and scheduling matters). Our goal is to assign your contractor as quickly as possible to get the process underway.
Yes. You can add coverage for your pool and in-ground spa to any of our plans. However, if you want to add this coverage after your contract has been in effect for more than 60 days, an inspection (at your expense) is required.