Super fast and easy! Got 4 appliances looked at once for just one fee! Everything was fixed in a very timely manner with excellent customer service.

Having Home Shield has really helped me out of a couple of jams with my first home. I like how easy it is to get an appointment on line or even over the ph.

Big problem was resolved by the company-also guaranteed the work and

I was very satisfied on how they handled my plumbing and appliances problems.
They sent me the best local plumbers and appliances technician.
My kitchen faucet I have been having a problem on the water pressure for many years have been fixed .
Your customer service was great. I am very satisfied and will always refer your company to all my friends and families.

Did a great job showed up right when they said. Figured out the issue & was done in 30min or less it seemed like.

Very satisfied with each representative. Each rep worked to fully review my request so I would receive a fair offer to replace my appliance.  Thanks to all for their assistance.

I love AHS so far they have replaced my washing machine, my disposal, ice maker and new computer in my dishwasher.  I love them.

My handyman was very nice and fixed my AC completely! He was very respectful and did a great job!

I had a leak in my ceiling from a leaky pipe. The tech came in and fixed the leak. Very outstanding.

Payed for my water header and labor. No questions asked. Plumber modified my pipes to  be up to date. That's my bill but my pipes are good now for sure.

Became a customer in 2020. Since then we have submitted 2 claims. Each happened to be after hours so I had to submit a ticket online through AHS' website. Each instance I was connected with a contractor first thing the following morning to schedule same day service. I highly recommend AHS. I feel their pricing is competitive, their quick to respond and their network of contractors thus far have been fantastic to work with.

Ahs hired a technician that knew what he was doing from family heating and cooling
Thank You!

I contacted American Home Shield on a Monday afternoon about a broken water pipe.
They gave me my work order number and within 30 minutes the plumbing company called to say they would be out Tuesday morning.

The mechanic was a perfect person gentleman and you what he was doing very happy

Garcia Roofing was wonderful. Easy to work with and they fixed my issue the same day.

Quick response, low deductible, and reliable pool company.

The team is friendly, efficient and effective. My issue was addressed and resolved within 24 hours.

I called for service due to a leak in my toilet - non emergency but they got a tech out the next day. The repairman was on time, courteous, professional, and replaced the bad parts in 5min. Quick, efficient, and very happy with my service call. American Home Shield has taken care of me so well for 2 years I just paid for another year.

The folks at Changing Winds A/C were outstanding!  They were so good at getting right to us as my husband has a heart condition affected by heat.  James is the tech I believe and my husband said he was very thorough and personable!  Thanks to AHS and Changing Winds!

American Home Shield was quick with a response to our service request and connected us with a quality company. I am very happy with our experience.

So far so good. Didn’t have a good experience with my first home warranty company so I was hoping this time around I wouldn’t have that same experience. I did a lot of research before signing up with American Home Shield and so far I’m happy with my service.

The website is really easy to request for service and anytime I had to call directly they were very helpful.

The electrical company they sent out gave me great service and I was surprise it went that smooth.

So far so good, thanks AHS

We have had our home warranty since we purchased our home in 2018 and it has been a godsend. We’ve had a washing machine replaced, air conditioner replaced, water heater replaced and several service requests in between. Once my request is submitted I am contacted by the contractor, service is scheduled and and the repair happens. Recently we had a couple plumbing issues and the plumbers that came were amazing and fixed several items in one trip and for one deductible and it was amazing.
As a real estate agent I share my experience with my homebuyers as well so they can also feel the peace of mind I have when things break around the house. Thanks for your wonderful service!!

Generally very good service. Contractors are usually very good. Sometimes it takes too long to get a technician.

Went with Choice Home Warranty for a while-the worst. Came back to AHS very quickly.

Great customer service and warranty coverage. Prompt and courteous service from the AHS representatives.  AHS provides quality technicians to handle any home related issues.

I had plumbing issues and American Home Shield handled everything with ease. Professional and courteous service that resolved my problems efficiently and with an outstanding result.

I truly appreciate the way the make sure your service request get taken care of.

Great experience!  AHS took care of everything!

I was delighted at the prompt service I received!   I did not have to wait long before a service man was at my
door.  The problem was discovered quickly.  A part needed to be replaced on my dishwasher which was no longer available.  I was notified the same day that I was eligible for a new dishwasher.  I didn’t expect that at all!  I was amazed at the outcome.  This is my first year having AHS, and I am more than pleased!!!!!

My AC went out. Requesting service from American Home Shield was fast and easy. My AC was fixed within 72 hours. Clovis Heating and Cooling was prompt at scheduling the service call. I was notified of a dispatch the day of. They explained the problem & fixed it. The whole process was a breeze & I am grateful.

Very satisfied with American Home Shield.  Customers service was great.  Professional and courteous

Great service!! My heat pump stopped working and AHS replaced it.

On time, needed new part. It was ordered and I was kept up with the timing. When part arrived I was notified and given time person would arrive. He installed part and all was well. Liked that they kept me in the loop with everything. Great service.

The company made it so easy to set up my appointment!!!  Technician was great - professional and knowledgeable !!!

AHS sent out a technician right away and within days they fixed our problem

Very pleased with the service I have had with AHS.  My last experience was to fix my refrigerator.  The technician was very professional and even though they were short staffed, he got the job done in a timely manner.

It's very good company  they was come and check are air conditioning  if we ever have problems company  is very good they are great company

American home shield responded quickly and the problem solved. We basically saved up to $1000 on a replacement pool filter which was needed.

Tech arrived on time and did a great job. Not my experience with other Home Warranty Companies.

Mr BLANDFORD was very courteous and professional. My repairs were done in a timely fashion.

Great customer service and fast contact. Highly recommend.

Very polite and kind. David explained everything in detail!

We need to replace our home HVAC system.  Home Shield arranged for technicians to inspect the old (16years) system and install the new.  Everything was accomplished quickly and efficiently and the system is functioning properly.

I have a 70’s home and they’ve really come through for me. I live in Missouri City and their technicians have been really great. This warranty has paid off big time and we’ve been fortunate to have vendors we would use outside of the warranty. Very pleased.

Both of the guys that did repairs on my air conditioner and dryer were exceptional in expertise and professionalism.

They’re the insurance to have for appliances and electric and plumbing! If not for them, I’d have high bills and costs!

Very professional, hard working and nice company to work with.

I have nothing but good to say about this company! As a new homeowner it was recommended that I purchase a warranty. I’m so glad I chose American Home Shield,  every time I place a request I get prompt and reliable service. Definitely recommend 😊

They are very fast at responding & will get a technician out asap. Very pleased with my home Warrenty would recommend it to anyone!

I had to have service performed on a few items covered in my warranty, Home shield has been great about contracting service contractors to perform the maintenance on my issues. They are easy to contact and very prompt at getting the job done right.

The technician Jack came to mjjjy home for a dryer issue. He was very professional friendly and knowledgeable. Before entering my home he put on a mask and covered his feet with plastic covers. He then proceeded to assess the situation, listening to my ofmy concerns. He determined that the dryer needed a piece that needed to be ordered. He explained to me what the next steps were, and left my home. He then called me a couple of days later to schedule an appointment when the piece came in. Jack returned and fixed the problem , promptly, and professionally. He did an amazing job. Thank you Jack.

Fixed the problem quickly and professionally

Service was fantastic. New homeowners who buy houses that are over probably 20-30 years old should all purchase this insurance program. It is run very well

The service rep happened to be in our neighborhood a day early so he called us and took care of the problem and was professional prompt and efficient thank you American Home Shield

American Home Shield sent a professional, courteous and competent plumber to resolve our issues. Both parties worked timely with each other and our issues are in the past; life is back to normal.

Couldn’t fix my refrigerator so they replaced it with a comparable model no questions asked best service ever

Great team. Very friendly professional and timely. Kept me informed at each step. From the first call until the work was completed no glitches at all. Highly recommend this company.

Awesome service. Called to have heat pump repaired. Service man called me back within an hour. Came the next day and had it repaired in just a few minutes.

The two gentlemen that showed up were very professional and they showed up when they said they were. I would definitely recommend this company to my family and friends.

Best home warranty company.  I have been with them for about 15 years and they always come thru

Dryer went out - would not even turn on. Fella from a local company came out diagnosed it. Informed me what part and order that he would order it through AHS. As soon as it came in he scheduled and promptly repaired. Great experience & appreciate. 👍🏾

So far very happy with the service they provide. Contractor communicated quickly and arrived on time.
Mike

American Home Shield sent Yantra Air. Tony did a great job, really knows his profession and provided good suggestions, found what was not working properly and fixed the issues - very professional. We highly recommend his company, Yantra Air, for air conditioning or heating needs through American Home Shield.

The tech that fixed my dishwasher was awesome.

I have been an AMERICAN HOME SHIELD CUSTOMER     for 18 years. I have never had any issues with their sub-contractors or AMS. Fast responses and reasonable prices for services.

The heating element went out in our clothes dryer.  I did the video assessment and was surprised they didn't us that to order the part, but sent a technician out instead and then it took 3 - 5 days.  All together, our dryer was repaired in one week.

From start to finish the process was seamless!

Always had good service from AHS, but you have to do the maintenance for them to cover a failure. Luckily I've usually been up to daye on my maintenance.

Very prompt in finding a plumber to fix our broken pipe. Highly recommend.

Our AC had been out for a day and in this heat, that is tough to bare. We called American Home Shield and they immediately scheduled us with a great HVAC company. They responded first thing on Monday as we called over the weekend.  We loved A+ heating and cooling and the technician was a true professional and passionate about providing us with great service. He was prompt, courteous, and quickly found the issue. He even provided us with great advice on general items with our condenser unit and did not leave a mess. We are very happy and will utilize AHS again for future requests. They did a good job vetting this company.

Had a little bit of a bumpy start with AHS, but they've been on the ball ever since. They are Fast & Effective... technicians they contract with are always polite, timely and get things done the first time. Would definitely recommend to family or a friend.

I love my warranty company. They are wonderful.

The Technician came out and fixed the issue with no problem.

Absolutely no complaints. Smooth sailing.

Great experience! Problem solved quickly! Love AHS!

Wonderful. We We’re taught a great deal about our appliance and air conditioner. AHS responded right away to our service call. Great experience.

outstanding service.  timely, professional and fast

Chris was timely, respectful, and and assessed my home proficiently.  Kept communication open via text and email. Professional!

My technician was very knowledgeable and informed me on how to monitor my unit in support of any future issues.  I have received great service every time American sends someone out.

Really good assistance!!!! Really good contractor!! Thank you AHS…..

Thankful for American Home Shield, added two request for service and the assigned contractors came out and did fixed what I needed fixing. Thanks American Home Shield

Excellent service and I had people try to talk me out of a home warranty

I had my HVAC fan motor go out, called AHS the next day the HVAC company called back came to my house and fixed the issue that same day. I was lucky but also grateful that AHS was quick and knowledgeable about the service around the area I live in.

Easy on-line service request. Quick response from service provider. No hassle repair and paperwork wrap up.

Ac unit wasn't working,  America  Home Shield responded  the next day with the information for the A/C company.The A/C company  was very knowledgeable  and fixed the issue  within 15mins!

American Home Shield is always quick to respond to my requests for service.  They have the best communication tools and process, providing their customers with status updates and contact information throughout the entire service experience.  I have also been extremely impressed with the professionalism and competency of the service providers they contract with!  I highly recommend AHS as the best home warranty company!

An outstanding and quick service. Thanks AHS! You're the best. Always relied on you and you proved to be THE BEST.

The tech came out and determined the problem in less than 15 minutes, he informed me that the part would be around $1500 and that the repair should be covered by my home warranty.

The only issue I had was that the tech sent a survey link to my phone then filled the survey out on my phone after he sent it, I didn't even realize what he was doing until after it happened at which point I had to ask myself why I agreed to let him use my phone in the first place....I still can't answer that question.

Had a great experience with the scheduling service and technician.  Quick response dna a quick turnaround.

“Scheduling repairs is always easy, affordable and fast. The companies associated with AHS routinely send over friendly, courteous, and professional craftsmen. I don't think I will ever stop using AHS.”

"Have had multiple appliance problems since I moved into my current home over 7 years ago. Learned about AHS coverage through my Realtor who included it into the Sales Agreement. I have renewed it ever since and it proved to be well worth the yearly premium. Their service request process is easy and responsive. The contractors they send are professional. They diagnose the problem, order any required parts, then fix the problem without a delay. Can't ask for much more than that."

American Home Shield

ProConnect Repair Services

MyAccount

Our Company

Our Network

American Home Shield® Natural Hazard Disclosure

Frontdoor Brands

<p>It&rsquo;s simple &mdash; we're on your side. Our goal is to make owning a home easier. And the budget protection and time-saving convenience our plans provide do just that. Read through our member stories to find out more.</p>

American Home Shield Reviews

JAMES - SAN ANTONIO, TX

JJ - MONTGOMERY, AL

PEOPLE LIKE US, OFFICIALLY.