American Home Shield Reviews

"Have been with AHS for a long time Have been with AHS for a long time, pleased with the coverage and service."

"Very good service. Tech was prompt, courteous and understandable."

"AHS has been good to us the past five years AHS has been good to us the past five years. We have two policies with them and their contractors have been professional and most importantly competent. AHS customers need to understand what is covered and what is not so there is no confusion or disappointment thus leading to bad ratings. As with any contractor, you need to stay on top of the entire process, from appointment setting, identifying the solution, which part(s) need to be replaced, confirming with both contractor and AHS of replacement eligibility, tracking the parts, scheduling the work and most off all patience because with any repair service, things just take time. If this is too much work, then any repair process would be worrrisome and problematic. That has been our experience."

"Extremely happy with the service"

"On time (actually early), friendly service, and very efficient!"

"AHS has been absolutely terrific. They are prompt and professional as are their contractors. We have had to replace a clothes washer and a dishwasher over the past two years as well as repair work on our wall mounted mini-split AC system in our Sun Room. They have exceeded my expectations."

"Excellent experience from start to finish."

"I have had excellent service from AHS I have had excellent service from AHS. From their CS to the actual third party technician that serviced my AC. I am renewing next month. I like having the peace of mind."

"Everything was resolved in a very… Everything was resolved in a very professional manner."

"Appliance service Appliance service. We had a service for our microwave, part was no longer available. I got to choose a new microwave, it was delivered and installed within the week."

"I've been using Anerican Home Shield… I've been using Anerican Home Shield for three years and it's been outstanding. Service has been easy and the savings on some big jobs has more than made up it's fees. Just the peace of mind that if a major appliance(s) should breakdown getting it repaired won't put you into debt is worth the cost. I had several major plumbing problems which would have cost thousands and a few appliance repairs as well as a central heating fix. American Home Shield is a real, reliable, cost effective home warranty. If you're buying a home 10 years or older I'd strongly recommend this home warranty."

"Five Stars Our water heater went out Thursday night. I submitted the request with AHS and they connected me with a plumber on Monday. The contracted plumber was so helpful and quick. We have had no issues since. The "worst" part was waiting for the weekend to pass without having hot water, but our neighbors were kind enough to let us shower at their house."

"Great service! This was my first time using my Home… This was my first time using my Home Shield. Surprisingly quick to assign a repair company and they were quick to give me an appointment. They sent a very knowledgeable repairman who explained everything. So happy with the service."

"It's pretty easy process, I will submit the appliance issue (a covered item), pay the deductible and then submit. Within a day, I have received the contractor's name that I choose to call (or they will call me) and set up an appointment. They come out and take care of the problem. If they can't fix it, it is replaced."

"I am a long time customer of American Home Shield and have always felt that it was a wise investment. Once again they have proven that to me. My dishwasher broke and couldn't be repaired, so they gave me a brand new one. When they couldn't find a plumber to install my new dishwasher, they authorized me to hire someone and paid the plumber's bill in full. I got no argument from them at all. Like usual, I am 100% satisfied with American Home Shield and would highly recommend them."

"Everything was taken care of as it should be. Washing machine was broken and we were partially reimbursed for a new unit. Pleased!"

"My old attic furnace fixed My old attic furnace was not giving out heat, just air. Called AHS and they quickly got in touch with a local service company. Rick came out and figured out the problem. He had to come back to install a new valve. So far, so good. Took about a week for the whole process."

"I've enjoyed excellent service I've enjoyed excellent service from American Home Shield. The repair people are courteous and professional. And AHS does what they promise they'll do--fix issues inside my home. The repairs happen within a reasonable time. This warranty gives me real peace of mind."

"fast response, great service and easy to make a service request online!"

"Other than long waits to connect to a real person, very, very good experiences!!!! :)"

"The technicians have been successful fixing everything that has broken. The website is easy to use. Technicians have been dispatched relatively quickly. Based on our discussions with friends and family who have other warranty insurance, AHS seems to be a better choice."

"Usually prompt service need to communicate what I was getting into better nothing said about $100 service fee until I needed service asked twice for terms to be sent to me"

"Get service appointments scheduled quickly"

"It's great but one of my fixes is going on 2 months waiting for parts I don't know how much longer I can wait"

"My Central Air stopped working My Central Air stopped working. I called the next day and Home sheild gave me the choice of 2 vendors and I chose the one I wanted. The next day (Sunday) I got a call from the vendor and they said they could come out on Sunday but their would be an extra charge or they would be out on Monday between 10am and 11am, On Monday at 10 am the tech called and said he would be there in 15 minutes. He showed up on time and took care of the problem. He pointed out a few other things that could do to take care of my Central Air. He was on time, polite, efficient and did a good job. Thank You AHS."

"Prompt service, which was much appreciated. I just wish it was routine to explain why more was being charged to my credit card (over $100), on top of what I pay monthly."

"For the most part it's been great. But I corrected my address on the website because it wasn't even close, which led to issues with a claim. That caused me to pay myself and get reimbursed. I understand why it happened, and would still recommend this company. Just more of a nuisance."

"Very great. Home shield was very fast replacing our washing machine with no red tape the initial service tech appointment was a little long but it was worth it"

"got the job done, no problem afterwards. cannot rely on timing of appointment."

"They are responsive and efficient in setting appts."

"They got on it a little faster than I expected. The last time it took over a week to get the job done."

"Good customer service and they took care of my issue"

"Easy to sign up online technician showed up on time and was Courteous and knowledgeable"

"We always have great response on repair requests"

"The value is good. Service is a 50/50 to date. Had to arrange my own repair imbibe call and still paid the warranty fee. The other service request was handled by AHS. So just a little disappointed."

"Always have been easy to schedule service."

"My service was completed quickly. I called the 800 number and within minutes they were asking questions about my issue and using a camera to validate exactly what needed to be fixed. After we schedule for the technician to come out, it was a matter of days before I received the part needed to fix my appliance."

"Malek of Delta Heat was a nice guy and explain things to me as well as fixing the issue. Very satisfied."

"American Home Shield did get a refrigerator tech to my home in a timely manner, however I didn't hear from the company after over a week so I called them and they said my claim was transferred to a different company because they were only the inspection people. So I called the repair company to see when they would get my filters in that they ordered and they texted me the next day and finally came out a couple days later and completed the job."

"Service is fine when needed but they have gone up on their pricing 3 years in a row."

"Service was very good . Product got here quickly. Was pleasantly surprised. Service was timely."

"Most of the time they are great. It more than pays for itself every year. We have kept it on our house for 17 years"

"Every service request there is an issue with time, provider or a part."

"Easy to deal with, no real issues. Its fairly easy to get service online, harder to talk to a real person now though. Generally it works well for me."

"Everything goes pretty good with service calls. I would like to request the same service company for follow-up service requests."

"Our garage door opener was repaired & works quieter than it did before"

"Every time I have made a claim they have come through with good service and resolution."

"Unfortunately, I have needed AHS twice in the last few months; my ice maker stopped working and my dryer stopped working. In both cases, AHS answered my claim immediately and I was very pleased with the service they provided."

"Very fast and professional service. Serviceman explained everything thoroughly."

"Scheduling a repair is easy when using the website. Contractor is assigned quickly and out to the house on a timely basis. AHS is comprehensive on what it covers."

"I have used them once since initiating a warranty service 5 months ago. So far, so good. The only reason I chose 4 stars versus 5 is the customer svc contact approach -it's an automated system and you have to select "sales" prompt just to get a human on the phone. Other than that, I highly recommend."

"Very good. I have been a customer since 2009. Whenever I had problem, just called and they fixed the problems for me. I don't have to worry anything . Thank you so much for all the work they did."

"Prompt professional and courteous service"

"Profesional and courteous excellent service"

"Called them about dishwasher, service man was out ina few days"

"Prompt service. Contractors solve the problem. The only issue I have is the auto renewal. I have some adjustments to make and the renewal process has skipped past me twice."

"AHS is prompt and sends the best people possible to complete the work."

"Good if you're repair is not urgent. Mostly they do stand by their repairs but if you need something repaired quickly not always possible."

"Fast and efficient. I have had four claims and they were taken care of,with no problem. I recommend if want great service jone American Home Shield."

"They took care of my roof leak fast and efficiently"

"Fast response follow up, with the needed parts ordered directly to my unit"

"Excellent service when it comes to fixing or having to replace an item. Thank you!!! If there is anything negative it would be some of the contractors are not reliable, lie on reports and don't keep me updated/status on items that need to be repaired with parts on order."

"Great response. They scheduled service the next day."

"It took a long time to get our microwave replaced."

"It's been a positive experience, even recommended you to my neighbors (they signed up). Your techs hand improved. You always sent from Glendale area and wasn't happy with their lack of professionalism and evaluation of the problem. I had a serious concern when you refused to replace my AC system. I was given 3 different reasons for denying. I had several contacts at your company, the most aggravating one with an Amy H (?). I hired a AC contractor and he said that's how you all work. It was frustrating and I was angry but stayed with you. Interesting that your commercials advertise "no matter how your AC system.........". That's a lie. Anyway, you asked!!"

"Since Covid customer Service has been lacking. Once you get the right person things went smoothly"

"My air conditioner was not cooling as well as I thought it should. American home shield gave me the name of a local company who was great to work with. In short order I had a new compressor in my unit. Efficient and professional with this claim. Also the technician shared with me that his company liked working with American Home Shield. He said they could count on them to do the right thing with their claims"

"Excellent service and coverage. Always get a response in a day or so."

"It took awhile. But they did it right. Inventory was not there so we had to wait. But it was perfect"

"Everything has been great and trustworthy with AHS"

"They made it simple and easy!!! And we ended up with a new water heater!!!!"

"I saw that the monthly price had gone up. Called them. The lady said they would put it to $49. I was fine with that. 2 months later, they raised the price by $20 a month. Called again. Had a nice rep but with broken English. I still don't understand. Seems like bait and switch to me!"

"AHS is very timely with responding to our calls for service. I wish there was more space given for us to more accurately describe the problem, and to also name a secondary contact (or first) as our renter is who needs to be the contact person."

"Arranged for a dispatcher to come out for my repair's request promptly"

"Easy to set up an appointment, quick reply and solutions"

"Great customer service! They sent someone to fix my air blower and they did a great job and explaining everything theybwere doinf"

"Great service! Their contractors are very timely and responsive."

"I am happy with AHS customer service. However, A&E Appliance Repair gets a less than satisfactory rating."

"When I called about a problem the first person was not very well informed at all. The second person I talked with was very knowledgeable and was able to assist me in all my needs. All my problems were resolved."

"Excellent! One call takes care of everything."

"Great company to have home insure with and I would recommend to anyone"

"I have had everything, including my car, fall apart these last couple of months. I have had great response and coverage."

"I'm very happy with them. They have always responded quickly and they are good to deal with."

"It was very good the tech was very knowledgeable and very professional explained the things he was doing"

"Professional and on time. Service work with current provider is Excellent"

"Prompt service, quality repairs and satisfactory resolution each time. Great value for the service!"

"The technician is very skillful. He arrived on time and easy to communicate."

"They always do the right thing. They replaced our ovens rather than use an after market part."

"Used AHS for years. Satisfied with the services and repair coverage. The only thing is about the sudden price increase."

"Very happy. I've only utilized the service 1 time and was very happy with the results."

"Quick response and professional was able to resolve the problem during their visit"

"Plumbing and dishwasher replacement. Both times a professional showed up timely and performed good repairs. The dishwasher was at the end of it's life and was replaced with an equivalent dishwasher."

"I have had several claims, and all have had technicians responding very quickly and situation resolved"

"It was extremely easy and user friendly."

"AHS takes the worry out of repairs, period."

"Was ok, takes too long to get approval for a repair to get done"

"great. always sends quality companies for repairs or replacements."

"I have had AHS for years. I've used them twice, for a new water heater and an electrical problem. In both cases a company was assigned to my case right away. I'm very satisfied with them."

"I have heard wonderful things regarding AHS and was finally able to financially afford it. Do reasonableally priced for this single Mama. I needed to call in because my AC went out and the service was immediate. Website was so easy to use and connect. The repair man called almost immediately and my AC was fixed the next day. Unbelievably easy."

"We had two incidents at home regarding plumbing and they were responsive and prompt in solving the problem"

"Simply to set up and the contractor was very communicative"

"i have received prompt service with reliable vendors"

"Service has been timely and professional"

"Always quick to respond. Professional and knowledgeable. All good!"

"Very accommodating and very helpful. Good company"

"Always on time and job done right the first time."

"Diagnosed the problem ordered the part and install. Kept me in the loop and was completed in a timely fashion"

"Good customer service setters are good with their limited authorization"

"I have received prompt and efficient service."

"American Home Shield is a great company, I didn't have to wait long to have my appliance serviced. I would definitely recommend their home warranty services to all my family and friends."

"They had my refrigerator fixed very quickly."

"Applying for the service is very easy. And the technician is sent the next day. However, the technicians are too slow. After they make an estimate, there is no news. I think you have to meet the techs well. It took five weeks to fix the air conditioner in Texas in the middle of the summer. I couldn't stay at home during the day, and it was so hot every night that I couldn't sleep, so I could cut my electricity bill by 1/3. Plumbing took 6 weeks. Only 2 of the 4 faucets could be fixed. I fixed the microwave and dishwasher. It was much easier and faster than waiting for them to fix it. I don't know if I'll join the American Home Shield next year. But I definitely think it's better than other HomeShield companies."

"My AHS experience has been amazing. The scheduling happens quickly with excellent professionals. I highly recommend."

"My first experience with American Home Shield was good. Actually, once they assigned my problem to a repair company, I did not work with American Home Shield again. I was very happy with the assigned repair company and my leaky kitchen faucet was repaired to my satisfaction."

"GOOD AND FAST SERVICE ALL THE TIME YOU CALL"

"Awesome service and customer service. this time arounde"

"They respond quickly and solve your problem."

"The only problem is a/c when it's out and 100 plus degrees and you gave to wait for days. I had to call another co. And it cost me over $200. 00"

"Quality diagnostic on my washing machine fixed it and it now runs great good service Serviceman was excellent"

"members for over 30 years! we have always had excellent service from AHS and contractors."

"It was really quick and easy. The prompt service was great as well."

"Quick professional attention to our problem"

"From the first phone call until my washer was fixed , it was excellent customer service and service."

"Easy to set up service call, service people were professional"

"2 appliances fixed and running smooth,pretty efficient repair,just copay as cost"

"Your reps need better listening skills is easy to tell that English is not their first language."

"Very easy to work with. Can all be quickly done online. Appointments are generally fast, and problems solve."

"Recently had 2 claims put in. The service providers responded quickly and appointments were made within a reasonable time frame. Handled professionally and workers were friendly."

"Great customer service. I was able to schedule a service call in short order."

"The service work was good, but your billing is terrible!"

"Always have taken care of any issues in a timely manner"

"Always great customer service prompt response"

"American Home Shield has been pretty consistent with service and coverage."

"Great no issues. Assign a contractor right away. Got a call with in a day"

"They are quick to get us setup for repair and communicate referred company that will be coming tp.our home."

"2 refrigerators, 1 dryer, 1 dishwasher w great customer service and good vendors that work with you.Great company that takes care of you!"

"I called for a service call, they made the arrangements in a timely fashion."

"I've had several appliances repaired and in very happy about the quick easy service I've received for resolving all of my issues"

"Great anytime I've had an issue. Requests are processed quickly and to date all the service costs have been top notch."

"Garage door opener service was a breeze from start to finish. Professional and competent. As to my first experience I am comfortable with giving you 5 stars. We'll see what's what going forward."

"Professionally fast. They fixed my oven in less than 30 minutes."

"Representatives are very cordial and helpful. Contractors have been vey responsive"

"The service is a hit and miss gamble. It's getting too expensive as well. The money I pay you would have paid for news appliances. Getting ready to drop the service soon."

"fast response with assigning the service company"

"I got great service from the contractor selected by AHS"

"Fixed the problem. Timely, clean, well done. No complaints."

"Was super easy and very affordable. Fast service."

"The technician was very professional and very courteous."

"They have been quick and professional. Everything i have cled about has been fixed promptly. The companies they use are all local to me and have been very friendly. This is comforting as a single mom and first time home buyer."

"Great Customer Service They treated me with respect kindness and were overall very genuine and even took consideration for my child"

"I have had them for years, they have gotten better. Contractors seem to have more flexibility to fix problems without too many approvals."

"AHS is top tier! I had a problem with my plumbing and they went to work and immediately provided me with the best company."

"Prompt service and professional contractors"

"It takes way too long to get someone out to see what the problem is and then waaaayyy longer for them to get parts and come fix it!! At best you wait a month!"

"My service was very quick and the customer service was very informative!"

"The service is much better than in the past, but being on hold for more than an hour when I needed help, on more than one occasion was a waste of my time, and is unexcusable."

"So far, AHS has been good and responsive to issues that have arisen in my home."

"Left them for a competitor but came back after 3 months. The best customer service and the best value."

"Easy to get service and contractor onsite. To get a service is so easy thru the website and takes minutes to complete"

"The experience is good; however, I would wish it were easier to speak with an actual person."

"4 star rating is due to a negative experience had a few months ago with assigning our technician that was posted online as a 1 star when we repeatedly said no. AHS should not be associated with these companies and sending them out to the customers homes. I reported this information to them and asked why and were they aware of the negative and poor ratings which AHS was highlighted in all the reviews. The customer service representative stated this would be reported to management. Not sure if it was but so far I haven't had that company for any assignments. I was also told I had the highest plan when purchased years ago, but had to come kut of pocket 800.00 for a issue was fully covered. Hopefully AHS will work on gaining a 5 star rating soon. Customer service has been good so far since those two incidents, AHS did upgrade on new packages but too early to rate. So far AHS is moving in the right direction."

"They were excellent in providing me with a plumbing company that took care of my needs."

"AHS is successfully trying to make customer experience more easer with new technology in helping to assist in addressing issues related to repairs."

"Great service; coverage was just as advertised with no haggling"

"Very professional and you get the job done in a timely manner."

"Satisfactory service, outstanding supplier!"

"Some trades are better covered than others . Appliance people are scarce especially if you have LG or Samsung brands. Most trades are competent."

"Very satisfied with service, friendly technicians, very professional."

"Very good, on time, well done. 4 days after my call, very professional, polite and quick"

"answered my needs very quickly, always available"

"AHS is a good warranty program. My service has been good. My only complaint is the timeliness after the coming out to see what the problem is. We are told if we do not hear from the contractor in 24 hours give the contractor a call. I feel we should hear back from AHS in 24 hours with what they are going to do."

"Friendly staff and the technicians that they have sent to my home were excellent"

"Customer service response time could be a little quicker. There was some confusion about septic coverage from when I was a new member to a renewal member. I thought the coverage was also renewed but not the septic system. I don't believe I was informed that it was going to expire or else I would have paid for the add on to the policy."

"AHS always send me a good company with professional technicians, I never had any issues with my claims."

"very good experience,, service man was knowledgeable about our A/C."

"knowledgable tech, fast service. Been with them for several years and highly recommend."

"Always fast with assigning someone out to fix any problems."

"What a like the most about America Home Shield is that they are Very Quickly and professional"

"Easy, was able to get a contracted tech to contact me asap and come out to schedules visit."

"Our warranty with AHS is reasonably priced, great deductible, fast service, and very reliable!"

"I am happy with AHS. They have delivered what they have committed to deliver."

"Very professional and knowledgeable,i would definitely recommend to everybody"

"Had 2 issues that were taken care of in 2 days. Excellent service technicians, very professional"

"Good fine, did what they said they would do. No worries. But should not have charged fee when they do not cover repair"

"Limited coverage with the upgraded plan. Encourage everyone to read the fine print and the full policy. A lot of items are not covered. Try to get assistance with a clogged drain line to find it was not covered because it was not considered the main sewer line. so the drain from my washer and kitchen would never be covered because they consider it to be a branch off the main sewer line."

"AMS was quick to handle my needs. A repair technician was at my home within two days! The customer service representative was very helpful and able to keep me informed throughout the process. I am so happy I switched to AHS!"

"Takes the mystery out of finding a reliable contractor to fix the house!"

"Excellent service, very prompt and very experienced service representatives."

"Good service but a little slow sometimes. Could be because I live in such a small town."

"They always take care of my issues very quickly and efficiently."

"I've had AHS for about twenty years and the company has helped my wife and I from replacing a furnace to fixing our leading toilet."

"Outstanding customer service, quick response and fully understanding of customers need. The agent resolved the misunderstanding between me and the contractor in one phone call."

"Prompt responses-use of multiple companies large and small"

"Their customer service is really good and will get you the service needed"

"It has been great. They are quick and efficient. Will always use them for home protection."

"Quick response and the problem was fixed."

"Courteous and easy to work with. Quick with referral to services needed."

"Great service. Usually meet my needs promptly."

"Quick to respond, and quick to get someone on the job to address my problem"

"This is my first year with AHS and I couldn't be happier. Staff is easy to talk to and they are super informative when discussing details about your claim. The 3rd party vendors are professional and go out of their way to serve you well."

"Professional and expeditious. I requested to schedule an appointment online and got a call from the service provider within 10 MINUTES! They scheduled me 2 days out (it was not an emergency) and got here when they said they would. They were professional, courteous, and got the job done so I didn't have to spend all day waiting for them. I feel like we are really getting a great value with American Home Shield. If you own a home, you should not wait to call them."

"AHS did a great job in finding plumber… AHS did a great job in finding plumber for the issues and take care of it. I have AHS for many years and love it."

"Everyone and everything was good a little slow on getting parts but that’s not AHS fault. The gentleman that was working on my stuff was very professional and on time. He explained everything to me so I could understand what was going on with my stuff."

"I am happy overall with AHS, think the $100 each time I call is a little steep, perhaps every 5th one could be 50% off? Just a suggestion. Thanks"

"the experience is pretty basic: fast, efficient & timely... cant really ask for anything else...."

"AHS came through again! The service they arranged was wonderful! Michael was efficient, professional and explained things to us clearly. Thanks AHS and A-Us! Joe Y"

"Never going without a home warranty again! Thank you for an awesome service."

"Prompt, courteous & diagnosed the problem quickly & correctly. Had working AC in a matter of minutes."

"Fast and Efficient. Have bought for people who purchased my prior homes and also purchase for myself when buying a home. Will continue to do so as I move on."

"Super easy to request service online; the technician showed up on time (early, actually), did the work that was needed, was polite and respectful; the claim process was smooth and uneventful; great first experience with American Home Shield."

"Great easy way to file a claim and request service. Just disappointed with the turn around time of the repair company - had to wait 1.5 weeks. The repair company was fabulous though."

"The A&* R******** did not properly fix the washer. The A+********* repairman did an outstanding job and checked the washer operation numerous times. Highly recommend this A+ appliance repair service 5 stars are for A+A******** R*****"

"Frog Pro was very professional and talked me thru each step. He explained what I needed and how long he thought it would take. He completed the job and left. The company called and asked if everything was working reminded me of the warranty. Very pleased with this service call."

"Professional knew want he was doing Professional knew want he was doing. Reviewed the problem and the fix with me."

"They get the problem resolved. Thank you! Sometimes you have to wait a few days for a contractor to come down but they always come through."

"Ahs was quick to assign a company to… Ahs was quick to assign a company to fix the problem with our ac. Very dependable."

"Positive Experience with Dryer Repair My experience for my recent dryer repair was a positive one. The company assigned to fix my dryer was backed up and they couldn't get me on the schedule for a week and a half. They suggested I may want to call AHS for an earlier appointment. I did that, but all contractors were on hold and not accepting additional appointments. I stuck with the one I had. As it turned out, the company called with a cancellation and got me an appointment for two days out. The technicians that came out were very professional and thorough. They explained to me what was broken and how they were fixing it and they had the part with them based on the symptoms and model that I had provided during the repair request. Many companies are struggling with being short staffed do to Covid-19 and the aftermath, so I was not surprised by the delayed appointment times. I was pleased with the company and the repair."

"Utilized AHS.COM to submit a Request for Service. Within seconds a message was received that a technical repair company has been notified. AHS covered the repair with only a service call fee. The technician sent was well versed and competent. Have utilized AHS for years with only minor disagrements resolved by person to person phone contacts."

"Timely and excellent service! Technician was very professional and friendly!"

"I would definitely recommend using… I would definitely recommend using American home shield. They are very reliable and I have had no issues using them. I have done a ton of research in this seems to be the best company to go with for a home warranty."

"Very good service."

"I usually have a good response from AHS when I need services.I would recommend them."

"All good! Quick and friendly service. Happy to have this insurance coverage. Wasn't sure the faucet was going to be able to match the existing (broken) one, but the plumber came back after seeing the job and had one that matched! :)"

"service was preformed by a competent repairman the ice maker is back in service and preforming well"

"Answered an email for a furnace pre-season check, there was a thermocouple issue so called that in as it needed to be fixed before the furnace check could be completed. Company called for service was excellent, fast and everything was done within 24 hours of business workdays. first call ... very pleased at ease of service by all."

"Service was good and all AHS folks were courteous and professional."

"AHS is dependable and reliable I appreciate there fast response times and customer service"

"As a new homeowner in a not so new home, American Home Shield has been tremendously helpful. When things go wrong, it is peace of mind knowing all I have to do is schedule service and they take care of the rest. I don’t have to worry about what plumber or electrician to call or how much it will cost. I have a busy schedule and it saves me time and energy. I am very happy with the service."

"The response time and process is fast! 3 day turnaround time. Day 1: request, day 2: assessed, and day 3: repaired."

"Never had a problem with AHS they are professional all the time"

"Would definitely recommend using this company. It's easier to call and schedule rather than use the internet website. I have had them out three times for various issues and all issues were rectified. I would definitely recommend using American home shield."

"We had great service on our dryer, very helpful and technician was knowledgeable."

"AHS responded quickly and sent out experienced people to fix all of our issues."

"Professional, knowledgeable and efficient"

"The technician was excellent"

"AHS is the best home warranty company in business today."

"Quick and professional. They came out and fixed the problem."

"Timely and problem solved quickly, replaced my worn out fridge with a much better model because the color I wanted was not available"

"Great Experience and glad we have AHS. Great Experience. Easy to schedule online. Service got to us 3 days early which was awesome. Matt did a great job, identified problem fast and was done within a half-hour. Would like to see price per schedule emergency."

"AHS has come through for us every time. They respond immediately and send someone to repair whatever if not working within a couple of days. We have always been pleased with their response and the repairs."

"The company always is very helpful. I will continue to have insurance with them."

"Everything went smooth with the warranty. I think the only thing was the part took a week to come in. And it was refrigerator so had to get a fan on the back, which he recommended while I was waiting for the part to come in. He was very professional technician was amazing and very professional."

"My experience so far has been nothing but good. They changed out my hot water heater within 48 hours. It's a new house and I'm happy to have hot water for the first time in it. That alone was worth the amount I paid for the service. The company that came with professional courteous and quick to action."

"It is an issue most of the time talking to people in Mexico- Phillipines"

"Fast and convenient service - we always have friendly contact with AHS and have been happy with local contractors chosen."

"Excellent Coverage, no excuses to cover a broken item and professional contractors."

"Still waiting for my dryer to be fixed, they been out several times"

"It's a company that takes your calls with fast results"

"Anytime I need them they are there. Replaced a dishwasher because it was deemed unfixable by their technician. Replacement was quick and easy"

"My experience has been great so far. I like the quick response to schedule needed services."

"The techs were prompt, courteous and efficient. They got the job done properly and came back immediately to remedy a left-over issue."

"Generally good ,, but sometimes approvals and parts are delayed"

"We had a problem with our clothes drier, Home Shield sent a tech,. out and it was fixed in 10 minutes."

"I have had American Home Shield for many years. All my experiences have been positive and professional."