We have had excellent service through American Home Shield. They are easy to use and their contractors are responsive and reliable.

I will had a water leak that flooded my laundry, bathroom  kitchen  hallways, closets, and part of my dining room. AHS contacted a plumber to fix the leak. The plumber found that there were no pipes causing

the problem.  They discovered that the air conditioner was the culprit.  They contacted AHS who then contacted an AC service. They found the problem was caused by the AC which was leaking and the water was going between the walls and flooding my floors.  They temporarily fixed the leak, and are now working with AHS and my home insurance to wither repair or replace the AC.AHS has helped facilitate quick repair and coordinate interactions with with my home insurance.

Swift efficient service from beginning to end. From time frame to do inspect, to ordering the part for my dryer and installing. Kept me informed throughout. Totally satisfied. The Gentleman technician was great as well. Price wasn't bad either.

Service was great, professional, as advertised.

On time. Professional. Knowledgeable. Courteous.

I am a landlord. The service technician went to tenants to perform work without telling what the root cause is or how it can be improved.

Absolutely THE BEST home warranty in the market. Remember you get what you pay for! Been with them 8 years never 1 problem!

AC issue and was worried... I submitted the chain with AHS. Got a call from the repair man and 3 days later back in business.. forever grateful!

They are available by phone at all hours. They also did follow up with me after appointment.

Very happy with the service we received from True Appliance. Simon and his wife were very professional and always kept us informed of the progress happenings. Got our refrigerator back on track. Thank you for your time, professionalism, friendliness it was truly appreciated.

Quick response. Professional. Problem resolved.

2 year old AC that Maronda Homes builder put in was not running efficiently and I called AHS. They sent out a company to examine the issue. AHS denied the claim because the company gave them information that wasn’t relative to the cause. That company was trying to sell me a whole system. After reviewing my contract with AHS, they offered a second opinion. The 2nd opinion was Gilman Cooling & Heating LLC. They found that it was a coil leak and that was the only thing needed. AHS approved the claim and my AC was running like new. AHS customer service heard me and provided answer. Thanks AHS!

Contractor was professional, and finished timely.

Great Service Company
Great Service
Thank You.

AHS responded immediately and the Technician from All Out Plumbing  was courteous, professional and resolved our problem.  Thank you American Home Shield.

Great experience.
Highly recommend to any one looking for a home warranty company.

Couldn't  ask for a better company... they keep they're  word    I highly recommend  them...excellent service  couldn't ask for better

Excellent, knowledge, professional service!

Had my dryer go out. Unfortunately it couldn't be repaired AHS sent me options to replace it same day great job!!

We have had AHS coverage on 2 different properties since 1990. We are always impressed with their service & the contractors they use!

AHS has come to my rescue several times in the past few years. It has been so easy to use this service. Not to mention financially beneficial.

Started a HVAC claim and they were out in 2 days and fixed out HVAC

This is just a great service! No one expects an appliance to go out and most of us don’t have the money to replace it. So for a small fee for the year to only pay 75$ any time something happens is just really great!

What an absolute Great service. They came and fixed everything!!!  Amazing company but would highly recommend!!

Response was fast and professional. I was kept up to date on the arrival of the tech. He checked the refrigerant and pressures, checked the unit, and cleaned the outside unit believing that was the only issue. Unfortunately, my units are still running all day to barely keep up with a setpoint of 76 degrees with cloudy weather. Will probably be making another claim.

Brent was on time, professional, courteous and got the job done right

This is the second time in 2 years that we have used "American Home Shield".
Both calls were for our A/C system....They responded quickly and professionally.....This time I used the web page to report and place the service call....It was very seamless....The A/C system was repaired early the next day....They had an exceptional HVAC company that they dispatched to repair our problem...

A seamless process.....From the moment we reported the problem....to the moment the HVAC Tech completed the work...…..Professionalism from start to finish...….Thank you....!!

Some what helpful they said I needed a compressor. I felt that they could have helped me more with getting an outside unit.  Some years ago they replaced my unit underneath the house and felt they should have replaced the outside unit as well. But it good I still paid my monthly bill.

There is an old saying when it rains it pours well we are certainly glad we had the American Home Shield when this happened to us. During the hottest part of the summer early August our air conditioner went on the blink followed soon by our refrigerator. American Home Shield certainly came through for us as they had stated in their contract although we're waiting for parts for the air conditioner that isn't their fault. Our new refrigerator will be here Monday. I can't imagine what the cost would have been for both of these had we not had American Home Shield.

I own an older (1997) JennAir microwave oven which needed a magnetron replaced. Bluffton  Appliance identified  the  problem  and put in a request  for replacement.  It took almost 2 months for AHS to find the correct part. The Bluffton  Appliance team then promptly installed it. So, despite the delay, all is now well.

The workers from Holliday Home Improvement analyzed the problem and came out the next week to fix it successfully.

AHS has been a positive asset. Glad to have them. Savec me hundreds of dollars.

This experience was really great they took care of my problem

Great response time.   Got a contractor in record time to resolve the problem

I really appreciated the courteous manner that everyone showed from the start of the repair process.  The communication was great and I was informed all the way to the end.   The technicians were timely and professional.   The staff at AHS were knowledgeable and professional.   I particularly enjoyed the video between us to look at the problem I had.   Continue the great customer service.
Thank you AHS.

I like the fact that AHS gives you opportunity to select from a list of contractors.  Professional Plumbers from Kennewick are excellent! From dispatch to plumber are friendly and know their trait!

This warranty has come in so handy on multiple occasions. After buying a home in this market, we couldn't afford not to have a warranty! Definitely worth it.

I really enjoys the AHS warrany no problem what soever. The guy came in and fixed it and he was very professional!

I've had a really good experience with American Home Shield. Each time I have spoken with someone it was easy & they were very knowledgeable & advised me of what they were doing every step of the way. I have an older home & each time I've had to request service I've had nothing but a pleasant experience. I'm happy to have American Home Shield!

My service was great! The technician was very polite and very knowledgeable of my appliances. Thank you!

Requesting service was simple and the contractor assigned was proficient and arrived in a timely manner.  The problem was resolved expeditiously.

AHS sent out a technician to fix our AC unit and they found that one of our dampers in the ducts needed to be replaced.  Once it was replaced our system works great.  The house is nice and cool.  Thank you 🙏🏾

Quick and expert service.  I really like the video diagnostics tool.  Game changer!!

Customer service is great, timely and detailed. I recommend AHS if you need a home warranty.

5 Star Operations. They do a fantastic job and make it so stress free. Highly recommend

Thanks for taking care of the issue this time

The technician was very polite and professional and new what he was doing

The crew was professional. They throughly addressed and fixed the problem.

I know that summer and a/c issues are common.  The last Rep I spoke with explained that we would not be charged for a "recall" appt on the same issue. I was so happy, having no a/c with 98+ degree weather is horrible!!

Service was great provider was on time and courteous.  Thanks alot

I am thrilled with my AHS policy!!! I love having the peace of mind it provides my family and me each month. I’ll definitely be a lifelong member.

I place to call to American Home Shield one Sunday morning and had a return phone call from the company that would come work on my garage door opener within the hour setting up an appointment. The vendor called on the day that we were scheduled and let us know they were on the way and had the opener repaired within 30 minutes. I am very satisfied with American Home Shield and the vendor that they use.

They sent a good contractor to look at my ac

They were quick to send someone to fix the issues

It's a very easy process to handle a warranty claim, and they take the stress out of having to worry about things that fail in or around your home.

Responsive, first available appointment booked and resolved my issue during that appointment even with having to go and get a replacement motor!!!!!

we recently switched to AHS and right away our microwave needed attention again.  Then our Refrigerator needed attention again and my ovens weren't working correctly.  Within the first month I had my microwave fixed and they decided to replace my refrigerator and my ovens.  Theses guys are great.  The replacement offer they made was wonderful.  So far the best.  We are in a small town and they have had local people coming out, it is great.

Timely, professional, and friendly. Great company that came during an emergency basement leak.

Service was quick and exceptional.  I recommend AHS service.

I have been with AHS for many years. This is a great company! I have used my coverage at least 3 times. I am happy to say that AHS exceeded my expectation. They really stand by their word. If they can't fix it, they will replace it. For me this is a peace of mind guarantee, that once I call them my worries are over. Thanks a million AHS!

Washer was not working right but now it works great.

I’ve been a customer for four years. Every problem is handled quickly and professionally.

I’m glad they sent out a company that knows what there doing. The technician was very patient n professional on explaining what the problem was with my AC unit. He fixed it n it works great

Great experience from completing problem on the internet to the service

Dan was able to troubleshoot and replace the faulty part quickly and offered helpful advice on how to keep the unit clean, which I appreciate it!

Very happy with AHS. My second problem with my home they helped solve. Issue with the master shower water handle. It was stuck in the "On" position with water running. They had a plumber out within a few hours. the contractor was experienced and professional. Took care of the issue with no problem. Highly recommend AHS

Excellent service provided by the local technician, and the repairs completed in a timely manner.
Thank you.

American Home Shield is an excellent company in doing business. The coverage is great — just as it is explained.  The Representatives are quick to address any concerns and requests. And the businesses American Shield partners with are of high quality —

AHS has been very responsive to my service requests. The service professionals have always been professional and fixed my issues. I am pleased with my service.

Tri- County Appliances did an outstanding job. Repaired and ajusted both dishwasher and clothes dryer on one call. Your first serviceman from Bean” ordered a part for the dishwasher which according to Tri-County was not needed There was a bit of food in the flow valve preventing it from closing and did not need a new flow valve as recommended by “Bean”. You would do a great service to your customers and the AHS expense account by dropping “Bean”! Prior to this Bean revealed itself as  rude, inexperienced and not customer oriented! Their taped  message has babies crying and playing in the background. The parts manager phone has birds chirping in the background!  The “horror of it all”! I was ready to cancel my contract after almost 20 years with AHS ,but after Tri-Counties “ honest” evaluation, I’m signing up again!

American Home Shield is awesome! Quick service and knowledgeable service people! So glad I have you!

With Home Shield it is a hit and miss. Electric service is outstanding. To fix a fridge or central air i waited over a month.

Technician arrived on time and corrected the issue

1st appointment was useless and no alternative then we changed the problem and got service the following day

On time polite and effecient, what more could you ask.

The service technician arrived on the scheduled time he diagnosed the problem had the necessary parts to resolve our air conditioning system problem.

The ease of working with AHS made of having no air conditioning (if not pleasant) at least livable.  I have had another home warranty company and the difference between the two companies was like day and night.  My congratulations to the efficiency of AHS!!

It was very easy fast and the work for professional and a very very timely fashion people are courteous and professional I would recommend it to everyone it was really an amazing experience

Professional, timely and quick to solve the problem!

I'm very satisfied with the company!  They normally respond with an answer very quickly.

I've been a customer of AHS for around 20 years now. They make it easy to find a service person to take care of things in my house that are not working correctly. You call one number to schedule an appointment for someone to come out to take care of the problem, whether it be the a/c not cooling or the refrigerator leaking water or the oven not working, kind of like calling a "jack of all trades" and not having to wonder if you're gonna get ripped off. My last experience with AHS was for a plumber to take care of a leak I had in the kitchen. The guys who came out were respectful and friendly and got my problem taken care of. I highly recommend AHS.

I had a bad plug and the guy came early and fixed it no problem!

The technician was on time he notified before in advance he was very clean polite and prompt

Always great. I really appreciate how good the service providers are.

10 stars 5 stars for Cory and 5 for his trainee that I missed his name. They are The Best from Mitchell’s!!!!!!!

“Scheduling repairs is always easy, affordable and fast. The companies associated with AHS routinely send over friendly, courteous, and professional craftsmen. I don't think I will ever stop using AHS.”

"Have had multiple appliance problems since I moved into my current home over 7 years ago. Learned about AHS coverage through my Realtor who included it into the Sales Agreement. I have renewed it ever since and it proved to be well worth the yearly premium. Their service request process is easy and responsive. The contractors they send are professional. They diagnose the problem, order any required parts, then fix the problem without a delay. Can't ask for much more than that."

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<p>It&rsquo;s simple &mdash; we're on your side. Our goal is to make owning a home easier. And the budget protection and time-saving convenience our plans provide do just that. Read through our home warranty reviews, and member stories to find out more.</p>
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Home Warranty Reviews - American Home Shield

JAMES - SAN ANTONIO, TX

JJ - MONTGOMERY, AL

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