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Washington Home Safety Ranking

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Our Study Methodology

After helping our customers complete hundreds of thousands of home improvement jobs across the country—from carpet cleaning and plumbing to appliance repair, electrical services, and more—we created the ProConnect Home Safety Ranking Index. What we have learned over the years is that customers, more than anything, want to ensure they maintain a healthy and safe home. Home safety is not just about adding an alarm system or having smoke detectors; it is also about keeping your home well maintained.

Homeowners increasingly want to keep up with their home maintenance to reduce the risk of fires, floods, earthquake damage, and even break-ins. The independent professionals in the ProConnect network have helped thousands of customers reduce fire risks in their homes by replacing dirty vents and identifying improperly installed electrical switches and outlets. They have also reduced flood and earthquake risks by inspecting and repairing broken water pipes, sewer mains, and making sure water heaters are earthquake strapped and have properly installed overflow vents.

Consumers are also rightly concerned about who is coming inside their home. With that in mind, we created our Home Safety Ranking index to help all homeowners understand how their city and state ranks for home safety.

Our methodology was as follows: We sent a survey to 65,000 of our customers asking them how safe they feel in their homes, how they protect their homes, and what are their biggest safety concerns in their homes and neighborhoods. We took our survey responses and used the U.S. Census data that ranks each city on a crime index of 1-100 (100 being the safest). The two data points were then combined to determine our own proprietary safety grade for each city.

Our Home Safety Ranking Index includes actual survey results, quotes from our customers, and the percentage of professionals who sought to join our network that have failed our background check.

We understand how important it is to trust someone who is working to make your home safer. This is why our standards for accepting professionals into our network are high. Since 2015, we have rejected over 15% of professionals seeking to join the ProConnect network.

We hope that by providing this level of detail for each city we serve we are helping communities better understand how they can keep their homes, families, and friends safe.

Our Washington Home Safety Ranking is a result of our proprietary data collected over the last 5 years serving over 200 thousand customers, and 300 thousand home improvement jobs, and other publicly available sources.
Washington Population:
Crime Index
(100 is safest)
Annual Crimes
is Safer Than
of U.S Cities
Your Chance of Becoming a Victim of a Crime
In Washington
In District of Columbia
In U.S.
How American Home Shield ProConnect™ Customers Protect Their Homes
Alarm System
Neighborhood watch program
Washington Property Crimes
Home Break Ins
4.4 per 1,000 residents
Property Theft
37.5 per 1,000 residents
Background Check Fail Rate
Home Repair Pros we checked FAILED a criminal background check
Carpet Cleaners
Appliance Service Pros
Did You Know?
District of Columbia average Flood restoration cost is:
Number of annual deaths by Fire in District of Columbia:
What are American Home Shield ProConnect™ Customers Biggest Safety Concerns?
Earthquake / Flood
Recent Washington Reviews
Sylvia B.
Washington, DC
“I was completely satisfied with the work Marvin performed for me. He was knowledgeable. professional, and I appreciated his patience and willingness to inform me as the electrical job progressed. Also appreciated, his willingness to immediately return when a slight adjustment was needed. I would use Marvin again.”
Nancy T.
Washington, DC
“Chris is very professional and quick. Easily the best "repair" experience I've ever had. I, without limitation, would recommend Chris!”
Leutisha S.
Washington, DC
“My service person was respectful, polite and entertaining. He was also very patient and thorough in assembling my furniture.”
Lawrence P.
Washington, DC
“Worker was on time, work was done professionally and in a timely manner.”
Lyudmima T.
Washington, DC
“It was easy to communicate with the company. The technician came on time and did excellent job. I Would recommend the SERVIZ for appliance repair. The warranty is 90 days.”
Harold R.
Washington, DC
“Service agent was courteous, thorough, and efficeint. I will ask for Andre by name the next time we need capet cleaning.”
Sayana T.
Washington, DC
“Jesus was awesome. He was very professional and completed the task in good time.”
Gloria C.
Washington, DC
“Exceptional customer service. Prompt and professional, I will recommend your company to family and friends.”
Kevin M.
Washington, DC
“Tyrone was amazing! Service was easy to use, seamless.”
Mark F.
Potomac, MD
“Gulila called to let me know he was en route, arrived at the start of the 2 hour service window and completed the repairs in less than an hour. Have added Serviz to my contact list if I need service on my Whirlpool Gladiator garage refrigerators.”
Darlene D.
Montgomery Village, MD
“Loved the young man you sent. Very warm and professional like a son.”
Pam S.
Alexandria, VA
“The technician was extremely helpful educating me on my options for repair. He successfully repaired my stove top excellent job”
Erica O.
Silver Spring, MD
“The repair man was on time, professional and got everything fixed. Thank you!”
Terry A.
Bethesda, MD
“The serviceman was one of the best we have ever had and miraculously had in his truck precisely the part needed to fix our refrigerator.”
Joan S.
Rockville, MD
“The workman was pleasant, helpful and willing to meet my exact needs.”
Carmen M.
Silver Spring, MD
“Same day service, great results. Highly recommend!!!”
Margaret S.
Reston, VA
“Time was a problem but we were scheduled at the end of the day and the technician suggested we replace some hardware. He was able to locate the hardware the next day and finish the job the late that afternoon/evening. He did an excellent job and went out of his way to find the parts needed.”
Monique H.
Sterling, VA
“Wonderful, Thank you. The chair was a fantastic gift but it came from a home with a smoker. I was not sure if I was going to be able to keep it. After the cleaning and deodorizing treatment there is no smell at all. Thank you Andre and Serviz!”
Savery G.
Arlington, VA
“John was simply super. Very thorough giving me and my rugs the greatest care . He is the consummate professional as well as a very kind man who understand how much the rugs mean to me and treated them as I would treat them myself. Very efficient and knowledgeable. Will certainly use him again. The best service I have had for decades by someone who actually knows oriental rugs.”
Savery G.
Arlington, VA
“Absolutely fabulous job and done within my very stringent timeframe. Mr. Juarez did a super job and it looks outstanding. It was an enjoyable experience with a real professional who knows his craft and excels at his exercise of his experience, expertise and ingenuity. A thoroughly enjoyable experience. I will definitely use him again and recommend him and your service to my friends and neighbors.”
See more customer reviews
Cities We Serve In The Washington Area