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Surprise Home Safety Ranking

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Our Study Methodology

After helping our customers complete hundreds of thousands of home improvement jobs across the country—from carpet cleaning and plumbing to appliance repair, electrical services, and more—we created the ProConnect Home Safety Ranking Index. What we have learned over the years is that customers, more than anything, want to ensure they maintain a healthy and safe home. Home safety is not just about adding an alarm system or having smoke detectors; it is also about keeping your home well maintained.

Homeowners increasingly want to keep up with their home maintenance to reduce the risk of fires, floods, earthquake damage, and even break-ins. The independent professionals in the ProConnect network have helped thousands of customers reduce fire risks in their homes by replacing dirty vents and identifying improperly installed electrical switches and outlets. They have also reduced flood and earthquake risks by inspecting and repairing broken water pipes, sewer mains, and making sure water heaters are earthquake strapped and have properly installed overflow vents.

Consumers are also rightly concerned about who is coming inside their home. With that in mind, we created our Home Safety Ranking index to help all homeowners understand how their city and state ranks for home safety.

Our methodology was as follows: We sent a survey to 65,000 of our customers asking them how safe they feel in their homes, how they protect their homes, and what are their biggest safety concerns in their homes and neighborhoods. We took our survey responses and used the U.S. Census data that ranks each city on a crime index of 1-100 (100 being the safest). The two data points were then combined to determine our own proprietary safety grade for each city.

Our Home Safety Ranking Index includes actual survey results, quotes from our customers, and the percentage of professionals who sought to join our network that have failed our background check.

We understand how important it is to trust someone who is working to make your home safer. This is why our standards for accepting professionals into our network are high. Since 2015, we have rejected over 15% of professionals seeking to join the ProConnect network.

We hope that by providing this level of detail for each city we serve we are helping communities better understand how they can keep their homes, families, and friends safe.

Our Surprise Home Safety Ranking is a result of our proprietary data collected over the last 5 years serving over 200 thousand customers, and 300 thousand home improvement jobs, and other publicly available sources.
Surprise Population:
Crime Index
(100 is safest)
Annual Crimes
is Safer Than
of U.S Cities
Your Chance of Becoming a Victim of a Crime
In Surprise
In Arizona
In U.S.
How American Home Shield ProConnect™ Customers Protect Their Homes
Alarm System
Neighborhood watch program
Surprise Property Crimes
Home Break Ins
3.2 per 1,000 residents
Property Theft
13.0 per 1,000 residents
Background Check Fail Rate
Home Repair Pros we checked FAILED a criminal background check
Appliance Service Pros
Did You Know?
Arizona average Flood restoration cost is:
Number of annual deaths by Fire in Arizona:
What are American Home Shield ProConnect™ Customers Biggest Safety Concerns?
Earthquake / Flood
What Do Locals think?
What do the residents of Arizona have to say about home safety?
I worry about cars that drive quite fast on our street, which means kids are not safe playing outside. As my building is gated, I feel safe most of the time but when the gate is broken, I am worried that someone maybe a burglar could walk into the building and commit a crime but that has not happened in the 7 years I have lived here.
Renee W.
My biggest concerns would be home invasion type crime, I believe that we are some what prepared for fire or natural disaster type events. But after the recent events in Houston and Florida. I may look into our insurance coverage more carefully.
Nykia J.
Recent Surprise Reviews
Minnie F.
Surprise, AZ
“They were prompt and courteous. Called to let me know when they were on their way. Completed the repair in a timely manner. After repairing my refrigerator, they went beyond the normal service and even vacuumed behind my refrigerator for me. I will certainly call them again if I have any other repair work.”
Char W.
Surprise, AZ
“On time, professional, and courteous. Will definitely use again.”
Henry W.
Surprise, AZ
“He help to solve the problem, and he did it in a way not to break anything. I would use him in heart beat.”
Linda M.
Surprise, AZ
“Very professional and timely. They fixed everything quickly. I will recommend their service to my friends.”
John R.
Surprise, AZ
“Ron did a great job! His 30 years of experience really showed!”
Surprise, AZ
“Washing Machine repair guys Arrived on time - fast diagnosis. Needed part so they returned next day and installed. Checked out the washing machine and finished within 1/2 hour.”
Beatrice S.
Surprise, AZ
“appointment was booked within 24 hours. The service tech called ahead of time and arrived in a timely manner. The repair and billing were clearly explained and the dishwasher works now!”
Melina H.
Surprise, AZ
“Our technician was really good . He's been over a few times to clean”
Dawn S.
Surprise, AZ
“Great service and my carpet looks amazing”
Patsy Z.
Surprise, AZ
“can't say enough good things about the service repairman, he was prompt, organized, knowledgeable, and informative. I would rate him a "10" as an employee.”
John A.
Surprise, AZ
“Arrived on time. Carpets look as good as I could have expected. Thanks for the fast service. It's a Sales Listing of mine and I'm having an Open House tomorrow!”
Cecilia B.
Surprise, AZ
“Very courteous crew, quick and informative.”
Jim H.
Surprise, AZ
“********** Not 5 stars. 10 STARS! Punctual. Explained everything. Fast. Efficient. More than I expected. Worth every Penney.”
Julie H.
Surprise, AZ
“Moving furniture. Handy men were very professional and Fast.”
Larry W.
Surprise, AZ
“Good service and very friendly”
Elizabeth B.
Surprise, AZ
Janet T.
Surprise, AZ
“Absolutely excellent! You are so lucky to have Robert working for you!”
Melina H.
Surprise, AZ
“They were awesome . I love using ur company . Never been disappointed”
Denise H.
Surprise, AZ
“The serviceman was right on time and very pleasant. Showed him what I needed, and he went to work promptly. Was very pleased with the outcome and will use this company for all of my electrical needs.”
Nancy G.
Surprise, AZ
“Great service and the guys were so likeable, professional and fast!”
See more customer reviews
Cities We Serve In The Surprise Area