We charge a low diagnostic fee. The diagnostic fee is the cost for a service professional to come to your home and provide an estimate for the repair. If you decide to proceed with the repair, the diagnostic that was paid will be credited back towards the cost of your repair. If you decline our estimate and do not move forward with the repair, you are still responsible for the diagnostic fee.
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We stand behind the quality of our Pros. If you are not reasonably satisfied with the Pro who is sent to your home, we will seek to rectify the situation. This is our commitment to you.
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