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Frequently Asked Questions

FAQ > Reviews

Reviews

Where do you get your reviews?
From customers just like you. We ask each customer to rate their experience with their referred Pro as soon as a job is completed. Gathering reviews is our way of measuring how we�re doing as a company in providing you with the type of solid referrals that our customers have come to expect. We also ask some customer to rate through TrustPilot. This is a third party, that helps us ensure the reviews are authentic.
What happens if a Pro gets a bad review?

We use the average of each Pro's reviews to determine if he or she is delivering the quality of service demand by our customers.