Frequently Asked Questions

FAQ > Pricing


How are the services priced?

As fairly and economically as possible. We've worked closely with home-service professionals to determine how long various jobs take and what kinds of materials are required to complete them. Our mission is to reduce the markup associated with these services and give consumers more choices about how to get the work done.

Will I be charged any diagnostic fees?

A diagnostic fee will only be charged if the Pro needs to take out their tools and perform work in order to identify your problem. (Don't worry: you'll be asked for your consent before any such diagnostic work begins.) If you choose to complete the actual work with the pro, the diagnostic fee will be credited back to you.

Are diagnostic fees deducted from the total cost of the job?
Yes. If you choose to complete the work with the Pro, the diagnostic fee will be credited back to you.
When should I expect to pay a trip charge?
A trip charge will never be applied without first telling you in advance.
How much will it cost to complete my job?
Please visit the price list or ask one of our customer service agents for pricing specifics. These prices can help guide you, but all final pricing will require a visit from our Pro who will do an onsite Estimate with your final pricing. This may include parts and materials that our online pricing may not reflect. Please also be aware that some jobs like Appliance Repair will almost always carry a separate diagnostic fee.