What is a home warranty?
A home warranty is an annual service contract that covers the repair or replacement of important appliances and systems components that break down over time.
What do home warranty plans cover?
Our home warranties cover the parts and components of major home systems and appliances. From HVAC systems to kitchen appliances, our plans help cover damage caused by everyday wear and tear.
We know home warranties
- we founded the industry.
We've spent more than 45 years protecting budgets like yours. Our 1.7 million customers rely on their American Home Shield® home warranties to help them manage the stress and expense of unexpected home system and appliance breakdowns.
We've paid more than $2 billion in warranty claims over the past five years. We won't ask you for a home inspection before you purchase one of our home warranty plans, and we don't ask you to provide maintenance records.
Here's how an American Home Shield® Home Warranty works.
Choose your coverage.
We offer a variety of plans to fit your home and budget. Choose a plan to help protect major parts and components of your home's systems, a plan for just appliances or our Combo Plan, which covers both. You can also build your own plan to fit your specific needs.
Set your Trade Service Call Fee.
With American Home Shield, you set the amount you pay when one of our contractors comes to diagnose your covered item.
When a covered item breaks down, American Home Shield is here.
Request service.
When a covered item breaks, you can request service online or by phone — day and night. Pay your set Trade Service Call Fee when you request service.
We assign a pro.
We assign a qualified local contractor from our network to diagnose your covered item and offer a solution. Our network covers 49 states.
Help protect your budget with an AHS Home Warranty.
Over time, the appliances and systems that keep your home running will break down from everyday use. And, the cost of repairing or replacing them could really set you back. With an American Home Shield® Home Warranty, you pay a consistent monthly fee and a set Trade Service Call Fee when you request service on a covered item.
Get Home Warranty Coverage
Average cost range to repair or replace an air conditioner.
$374* - $3,565
Average cost range to repair or replace a refrigerator
$153* - $1,037
Average cost range to repair or replace >an oven
$354* - $755
Average cost range to repair or replace a washing machine
$156* - $575
Average cost range to repair or replace a furnace
$383* - $3,512
*Repair/Replacement costs are average U.S. costs as reported in A Study of Homeowners’ Appliance and Home Systems Service Experiences, a nationwide survey of homeowners conducted in 2017 by Decision Analyst for American Home Shield. Further reproduction or use is expressly prohibited.
Get answers to your questions about home warranties.
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My home's systems and appliances are old. Does that matter to American Home Shield?
No, it does not. You can get an American Home Shield Home Warranty plan no matter how old your home's systems or appliances are.
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Are there any exclusions to my contract or limits to my coverage?
Yes. We cover breakdowns that occur due to normal wear and tear. For example, if a hose on your dishwasher breaks due to normal wear and tear, we would cover it. But, if a child stands on the dishwasher and breaks the door, we would not cover it because the damage was not from normal wear and tear, in addition to other exclusions and limitations that may apply. Review what's covered to see a specific list of limitations and items that are excluded from coverage as well as our sample contract.
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What if I have an appliance that can’t be fixed?
If we determine your covered appliance or system component can’t be repaired, we'll offer a replacement or suggest another solution.
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Do I have to have a home inspection before I can get an American Home Shield Home Warranty?
No. American Home Shield doesn't require home inspections or maintenance records before you purchase a warranty plan, and we won’t refuse coverage based on the age of your home’s systems and appliances.
Home Warranty vs. Home Insurance
Homeowner's insurance protects your home from things that might happen — like fires, theft or natural disasters.
A home warranty helps protect your budget from the expense of repairing or replacing covered home systems components or appliances when they break down.
View our general limitations and exclusions
| Homeowners Insurance covers things that might happen. |
Home Warranty covers things that will happen. |
|---|---|
| Theft | HVAC stops running |
| Fire damage | Water leaks |
| Storm damage | Dishwasher stops running |
| Floods | Toilet overflows |
