Meet Mark Barry, President of American Home Shield

In work as well as in life, great opportunities often allow you to combine your passions and talent to do something that is both challenging and rewarding. When you weigh these factors and are confident that you can make meaningful contributions to something you believe in, then you know you’re ready to jump right in and get to work!

Given this backdrop, I joined American Home Shield as its President just a few short months ago. Since then, I’ve talked with homeowners, contractors, real estate professionals and others almost every day, getting their perspective on our business and how we can serve you even better.

Many have eagerly shared how we’ve been their trusted partner over the years, offered details about their great service experiences, and expressed their thanks for the depth and breadth of coverage we provide.

It’s clear that our customers count on us, and we’re here for them. In fact, over the past five years, we’ve spent more than $1.6 billion resolving our customers’ repair needs. Even this year, our approval rate on service requests is higher than the year before.

At the same time, I’ve heard from others – and seen firsthand – that we have room for improvement, and that’s exactly what we’re doing.

We’re re-tooling our business and better equipping our team to provide you with top-quality service every time you turn to us-from answering your calls faster to scheduling repairs more quickly, and more. We’re listening to your feedback and working to make it even easier to do business with us.

Our goal is not only to provide you with valuable, cost-effective solutions for your home repair needs, but to also build a strong, positive relationship that will last for years to come.

Thank you for choosing American Home Shield. As we look ahead to 2013, you have my commitment that my team will work harder than ever to earn your continued trust and business.

American Home Shield is providing the information for general guidance only. Due to the general nature of the property maintenance and improvement advice in this material, neither American Home Shield Corporation, nor its licensed subsidiaries assumes any responsibility for any loss or damage which may be suffered by the use of this information.