Range/Oven

  • To avoid damaging the burners/heating elements, do not use extra-large or heavy cooking pots or pans.
  • If you have a self cleaning oven, do not use any other method to clean it.
  • Mineral deposits on the electric heating element can be cleaned with vinegar.
  • Clean or change range hood exhaust filters regularly.

Gas Range Quick Fixes

Problem: A surface burner doesn't light

  • Check if the pilot light or gas is off.
  • Follow the instructions for relighting the pilot on your particular range.
  • Call a qualified professional.

Problem: Pilot light doesn't remain lit

  • Check if the pilot port is clogged.
  • Use a small wire to clean the port.
  • Try to prevent drafts near the range.
  • Call a qualified professional.

Problem: A burner is burning erratically

  • Check to see if the burner is clogged.
  • If so, clean the burner ports.
  • Call the gas company.

Electric Range Quick Fixes

Problem: The range is not working at all

  • Check the fuse box/circuit breaker.
  • If you don't find a problem, call an electrician.

Problem: One of the top elements doesn't heat

  • Check to see if there is a defective element, wiring, terminal block or switch.
  • Replace if necessary.
  • Call a qualified professional.

Problem: A top element doesn't cook well

  • If the pan is the wrong size, use a flat-bottomed pan that just covers the element.
  • If the element is damaged, replace the element.